Operations

  • Inside the Birkenstock store in Nashville.
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    Courtesy of Birkenstock
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    Birkenstock debuts 10th US location

    Located in Nashville, Tennessee, the store is part of an effort to expand the brand’s fleet both stateside and abroad as it pushes forward its DTC strategy.

    By Tatiana Walk-Morris • April 3, 2025
  • an overhead shot of a large Kohl's retail location in a mall
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    Justin Sullivan via Getty Images
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    Kohl’s tech chief exits amid broader leadership change

    Chief Technology and Digital Officer Siobhán Mc Feeney departed the retailer Wednesday, according to a securities filing.

    By Roberto Torres • April 3, 2025
  • payments funding Explore the Trendline➔
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    andreswd via Getty Images
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    Trendline

    How the payments landscape is changing

    As the space rapidly shifts, the future is for anyone's taking. 

    By Retail Dive staff
  • President Donald Trump waves to a crowd at the White House on April 2, 2025.
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    Andrew Harnik via Getty Images
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    Trump installs 10% baseline tariff, country-specific duties

    The president said he will levy import taxes on China, Japan and others equal to half of what they charge the U.S. based on White House calculations.

    By Philip Neuffer • April 3, 2025
  • Copper cookware on a shelf
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    Joe Raedle via Getty Images
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    Williams-Sonoma says tariffs present opportunity

    Supply chain efficiencies and moving sourcing away from China are giving the home goods retailer a leg up.

    By Haley Cawthon • April 2, 2025
  • A collage of three p photos including one of two people wearing dresses, one of a green and white striped handbag, and one of a person with a red bike.
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    Courtesy of Target
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    Kate Spade comes to Target

    In 10 days, the retailer will drop a 300-piece limited-edition collection with the Tapestry-owned brand, known for its bright colors and prints.

    By • April 2, 2025
  • A man wearing part of the new menswear collection for David's Bridal.
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    Courtesy of David's Bridal
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    David’s Bridal debuts menswear

    The assortment will expand each season, ultimately featuring 200 curated pieces from Perry Ellis and Cubavera. 

    By • April 2, 2025
  • Two people running in On Cloudneo shoes
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    Courtesy of On
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    On announces CEO change amid leadership overhaul

    Martin Hoffmann, co-CEO and CFO, will become the sole chief executive, while co-CEO Marc Maurer prepares to exit the brand.

    By • April 2, 2025
  • Four people sit in chairs on a stage with the words "The New Market at Shoptalk" behind them.
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    Permission granted by Shoptalk
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    Retail leaders sound off on AI’s use-cases

    From Toys R Us’ experimentation with video to Meta’s new ad capabilities, here’s how the tech is being used across the industry.

    By • April 2, 2025
  • A busy city corner with people, buildings, trees and streetposts.
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    Daphne Howland/Retail Dive
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    Macy’s chief operating and financial officer to exit

    Capri Holdings exec Thomas Edwards will step into the role as the company completes a “purposeful evolution” of its C-suite, CEO Tony Spring said.

    By • April 1, 2025
  • People inside and outside a store.
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    Courtesy of REI Co-op
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    REI taps Target, PetSmart veteran as chief merchant

    Kristin Shane, who will focus on driving sustainable growth and a differentiated experience, joins as the co-op is transitioning to a new CEO.

    By • April 1, 2025
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Hudson’s Bay to eliminate 200 corporate roles

    Impacted employees will have their last day on Friday, while the company restructures and undergoes store liquidations.

    By • April 1, 2025
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy appoints Depop exec as CTO

    Rafe Colburn will become Etsy's chief technology officer on May 5, while Depop's chief marketing officer will become the resale platform's interim CEO.

    By Tatiana Walk-Morris • March 31, 2025
  • Two people walking out from a store with a cart full of items.
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    Daphne Howland/Retail Dive
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    Target cuts employee bonuses after 2024 performance

    Bonuses were based only on fiscal 2024 results, a spokesperson confirmed. But the retailer has undergone several shifts in recent months.

    By Kathryn Moody • March 31, 2025
  • A massive downtown department store building.
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    "Exterior view of historic Neiman Marcus flagship store in Dallas, Texas as seen from Commerce Street." by Dfwcre8tive is licensed under CC BY 3.0
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    Neiman Marcus in downtown Dallas to stay open through the holidays

    Parent company Saks Global, in concert with the city, is evaluating alternate plans for the location as a potential art, fashion or entertainment destination.

    By • March 31, 2025
  • A J. Jill storefront in a mall
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    Cara Salpini/Retail Dive
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    J. Jill plans ship-from-store capability

    The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.

    By Max Garland • March 31, 2025
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    Igor Alecsander via Getty Images
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    A look back on COVID-19’s impact on retail

    The pandemic has had lasting effects on the industry, including altering operations and resetting consumer expectations.

    By Retail Dive Staff • March 31, 2025
  • A mall entrance to a Build-A-Bear store, with "workshop" in rainbow-colored letters.
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    Daphne Howland/Retail Dive
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    Build-A-Bear Workshop pulls forward inventory to deflect tariff impact

    The stuffed animal retailer says the move enables better flexibility in a fluctuating trade environment. 

    By Kelly Stroh • March 31, 2025
  • Qurate
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    Cara Salpini/Retail Dive
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    QVC Group lays off 900 employees

    The reorganization and elimination of roles comes as the company embarks on a three-part turnaround strategy.

    By • March 28, 2025
  • A person with white wired headphones and a white bag stands outside a clothing store.
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    Daphne Howland/Retail Dive
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    Lululemon leans on newness to lure reluctant US customers

    This year the brand plans to expand its footprint by opening stores and enlarging existing locations, and will add new markets abroad.

    By • March 28, 2025
  • A closeup of a model's legs, wearing Sneex shoes and wide legged jeans.
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    Courtesy of Sneex
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    Spanx founder’s ‘Sneex’ trademark request denied

    Sara Blakely’s footwear company has to prove trademarking the term isn’t “merely descriptive.”

    By Laurel Deppen • March 28, 2025
  • Aerial shot of Mattel's headquarters in California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Column

    The Weekly Closeout: GameStop pays for CEO’s security, layoffs at Mattel

    The gaming retailer paid nearly $270,000 last year for Ryan Cohen’s executive security, while the toy company laid off 120 workers at its headquarters.

    By Retail Dive Staff • March 28, 2025
  • The entrance to Foot Locker's store of the future
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    Bryan Wassel/Retail Dive
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    Foot Locker names Franklin Bracken president

    Bracken, who joined the retailer 15 years ago and was tapped as chief commercial officer in 2022, will help accelerate its Lace Up growth plan.

    By Tatiana Walk-Morris • March 27, 2025
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Talking wholesale with Liza Amlani

    The longtime merchant discusses the myths and rewards of a channel that is getting renewed appreciation in the industry.

    March 27, 2025
  • A GameStop storefront
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    Daphne Howland/Retail Dive
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    GameStop to close ‘significant number’ of stores, invest in bitcoin

    The closures are on top of the company shuttering nearly 600 U.S. locations last year.

    By • March 27, 2025
  • A Vitamin Shoppe Hometown Store featuring Gorilla Mind.
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    Courtesy of The Vitamin Shoppe
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    Vitamin Shoppe debuts ‘Hometown’ store concept

    The shop-in-shops, which are in markets like Los Angeles and Houston, feature brands with local connections.

    By Howard Ruben • March 26, 2025