Fluent Commerce

Without fast, accurate pickup and delivery information, businesses lose sales. Plus, canceled order rates rise. So, what can you do? Enter the digital promising engine. Read the blog to learn what a digital promising engine is and how it enables you to make promises you can keep…at scale. 👉 https://lnkd.in/eFkHwVjy #fluentcommerce #ecommerce #customerexperience #cx #ordermanagement #inventorydata #digitalpromisingengine

E-commerce et délais de rétractation : quelle est la durée idéale ? Dans un secteur où l’expérience client est clé, la question du délai de rétractation devient stratégique. Trop court ? Vous risquez la méfiance. Trop long ? Cela peut impacter votre logistique et vos marges. Dans ce nouvel article, découvrez : - Les obligations légales en vigueur en France - Les attentes des consommateurs - Les bonnes pratiques pour trouver le juste équilibre À lire ici : https://lnkd.in/eXc2g7XD #ecommerce #logistique #retail #experienceclient #retractation

Fulfillment is evolving. It's no longer just about getting orders from point A to point B. Now, you must craft seamless, scalable, customer-first experiences. Tune in to the on-demand webinar to hear John Vurdelja and Becky Parisotto share more about: 📦 Smarter fulfillment workflows 🚚 Tailored customer delivery 📈 Scaling for seasonal peaks Get practical tips and refine your fulfillment strategy for 2025. Watch now! 👉 https://lnkd.in/eVGGBsni Orium #fulfillmentstrategy #ordermanagement #inventoryavailability #customerexperience

Pièces détachées : comment optimiser la logistique d’approvisionnement ? La gestion des pièces détachées est un défi stratégique pour les distributeurs. Ruptures de stock, délais d’acheminement, coûts logistiques… Chaque étape compte pour garantir une disponibilité optimale et répondre aux attentes des clients. Dans cette tribune de Thomas Hindré, découvrez les leviers d’optimisation pour une supply chain plus agile et efficace : prévisions de la demande, diversification des sources d’approvisionnement, digitalisation des stocks… C'est à lire sur VoxLog - Supply Chain & Logistique : https://lnkd.in/ew_xR5u8 #Logistique #SupplyChain #Ecommerce #Piècesdétachées #Stockmanagement #Ordermanagement

Retail success is about more than conversions—it's also about increasing inventory turns and delivering a seamless customer experience. Today, inefficient inventory costs businesses globally about $1.1 trillion. Hello, skyrocketing costs, stockouts, wasted employee hours, and a serious dent in customer trust. Yikes. So, what does this mean for commerce search? Read the blog to discover the top strategies to optimize your search with accurate inventory data. After all, your customers just want an easy way to find what they're looking for. 💡 Read more: https://lnkd.in/eu4evN-f #fluentcommerce #ecommerce #search #retail #inventorydata #inventoryavailability #ordermanagement

Customers expect a seamless experience and fast delivery once they place an order. But what if that single order arrives in two or three separate packages? And at different times? Cue customer frustration. 🤦 Ideally, the majority of orders are fulfilled on time with all items in the order. OTIF: on-time, in-full—an important metric to track, and essential to improve if it's lacking. How can you improve your OTIF rate? Read the blog for three strategies 👉 https://lnkd.in/gdyKzPf4 #fluentcommerce #ecommerce #retail #otif #orderfulfillment #ordermanagement #cx

Hey, Fluent Commerce partners, make sure to register for your preferred time next week! ⬇️ EMEA: April 1 | 2:30 pm BST / 3:30 pm CEST 👉 https://lnkd.in/ecMz4i-B APAC: April 3 | 2:00 pm AEDT / 11:00 am SGT 👉 https://lnkd.in/gSwE_cVE AMERICAS: April 4 | 11:30 am ET / 8:30 am PT 👉 https://lnkd.in/exH_rSPD The Q2 2025 Partner Webinar is an opportunity for you to stay informed about the latest developments at Fluent Commerce, platform updates, and more. We’ll cover: 🔗 Connector Update – The future of integrations 🚀 Product Roadmap – Sneak peek of what’s coming 🏆 Partner Awards Announcement – Celebrating excellence Register now! #webinar #fluentcommercepartner #ordermanagement #oms #wearefluent

An Unforgettable Evening of Insights and Connections in Milan Last week, an exclusive dinner was held at the beautiful Palazzo Parigi in Milan. Bringing together clients and prospects for a night of meaningful discussions. In collaboration with Grace Brigade, we explored a key question: "In an ever-changing digital landscape and an often uncertain context, how can companies continue to innovate and implement successful omnichannel strategies?" Events like this highlight the power of personal connections and shared ideas. A sincere thank you to all our guests for their participation and valuable contributions: Dario Pacor, Diego Morgandi, Andrea Mirabile, Giacomo Vicenzi, etc. We look forward to driving innovation together! Manuel Molaschi Luca Boati Julie Lavergne Sophie Coenraets #Innovation #DigitalTransformation #Omnichannel #Networking #Milan #OrderManagement 

That’s all for #Shoptalk! ✅ The Fluent Commerce team had a great few days meeting with wonderful prospects, customers, partners, and old friends! 🚀 If you didn't have a chance to say hello in person, we'd still love to catch up: https://lnkd.in/eX8H4_Ua Until next time! 👋 #shoptalk2025 #ordermanagement #oms

To echo Ingrid’s comments, yesterday was a truly incredible day celebrating the EMEA Customer Advisory Community. Thank you to our customers for making the event what it is. So rich in content, collaboration, open discussions, and sharing. It’s exciting to see this community grow every year. And we can’t wait for the next one. The question is, what city next? Have your say!