John Costello

While a Chief AI Officer (CAIO) is intriguing, many Australian organisations may struggle to justify this role given their data or IT budget constraints. Instead of introducing a new executive position, companies could integrate AI responsibilities within existing roles, ensuring that AI initiatives are pursued without straining financial resources. Balancing innovation with budget realities is key. How are your organisations addressing AI integration within existing frameworks? Read more: https://lnkd.in/g7X2THfM

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In a conversation with Digital Nation, Emma Neil, ANZ Strategy and Consulting lead at Accenture emphasizes technology as the key to business reinvention. Explore how Australian businesses can thrive in the age of disruption. Read the full article here: https://accntu.re/49HE5W7

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A few days ago, Cognizant released a report on The AI advantage: Why ANZ is positioned for gen AI success, I have used the report, and using NotebookLM, I have created a podcast using the data in PDF. Listen to the below link. https://lnkd.in/djgB42K5 NotebookLM is a tool (in experimental), you can generate podcasts using your data. #ai #podcast #notebooklm #tts

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@Cognizant has launched a new report with Oxford Economics, titled The AI Advantage: Why ANZ is Positioned for Gen AI Success, revealing that businesses in Australia and New Zealand (ANZ) plan to invest $15 million in Gen AI this year, which is higher than the global average of $12.5 million.    The report identifies regional and business factors that could either inhibit or accelerate Gen AI momentum, with ANZ’s momentum score being 15% higher than the global average. While this shows the region’s strong confidence in Gen AI’s transformative power, ANZ leaders have above-average concerns about current and prospective employee perceptions and Gen AI’s impact on sustainability.    To scale Gen AI safely, ANZ businesses should create an ecosystem of partnerships that foster talent development and innovation, prioritise AI literacy, prepare their operations for Gen AI, and focus on feasible use cases that can deliver high value quickly. Read the report here: https://lnkd.in/gWKTzjnY

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A really good read for technology and finance leaders. Do your organisation have the tech cost overview? If not, you are not alone. Read more on how you can take control of your technology cost and lead your business effectively.

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Our Talent Intelligence Practice has examined the state of data leadership in the UK’s industrial sector, uncovering valuable insights for asset-heavy companies that haven’t yet appointed a Chief Data Officer. Click below to read the insights. #NextGenLeadership #ChiefDataOfficer #DataLeadership #TalentIntelligence #ExecutiveSearch #InterimLeadership"

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THE GREEN ADVANTAGE: WHY SUSTAINABILITY SHOULD BE AT THE CORE OF MANAGED SERVICES In today's business landscape, sustainability is no longer a choice; it’s an imperative. When I led Fujitsu Consulting across Australia and New Zealand, I championed Green IT. This initiative wasn’t just about reducing carbon footprints; it was about redefining IT services for a sustainable future. Sustainability in managed services isn't just an ethical decision. It’s a strategic one. According to a 2022 Gartner report, 85% of executives consider sustainability a major factor in decision-making. Stakeholders demand transparency and responsibility from companies. Why should sustainability be at the core of managed services? 🌿 Cost Efficiency: Sustainable practices lead to cost savings. Energy-efficient data centers reduce electricity consumption and lower operating costs. Optimizing data center energy efficiency can reduce energy costs by up to 40%. 🌿 Regulatory Compliance: Governments are imposing stricter regulations on carbon emissions. Integrating sustainability helps companies stay ahead of compliance requirements, avoiding fines and enhancing their reputation. 🌿 Competitive Advantage: Companies prioritizing sustainability attract more clients and investors. A Nielsen survey revealed that 66% of global consumers are willing to pay more for sustainable brands. This extends to B2B relationships, where clients seek partners sharing their sustainability values. 🌿 Innovation and Growth: Embracing sustainability drives innovation. It encourages developing new technologies and processes that reduce environmental impact and create new market opportunities. Green cloud computing shows how sustainability can spur technological advancements. 🌿 Talent Attraction and Retention: Today’s workforce, particularly millennials and Gen Z, prioritize working for companies committed to sustainability. A study by Cone Communications found that 76% of millennials consider a company’s social and environmental commitments when deciding where to work. Embedding sustainability in managed services can attract and retain top talent. At Fujitsu, our Green IT initiative was a game-changer. We saw firsthand how sustainable practices could transform operations and client relationships. By optimizing data centers, reducing waste, and promoting energy-efficient solutions, we helped clients achieve their sustainability goals while enhancing operational efficiency. The future of managed services is green. It’s about integrating sustainability into our core operations and strategies. It’s about leading by example and inspiring others to follow. Let’s continue this conversation. How are you integrating sustainability into your managed services? What challenges and successes have you encountered? Share your thoughts and experiences below. Let’s inspire each other to build a sustainable future. #sustainability #managedservices #greenit #innovation #futureofwork #businesstransformation 

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MANAGED SERVICES AND THE SUSTAINABILITY IMPERATIVE In today's business landscape, sustainability isn't just a buzzword—it's a necessity. As General Manager of Fujitsu Consulting across Australia and New Zealand, I had the privilege of championing a service offering known as Green IT. This initiative taught me invaluable lessons about the intersection of technology and environmental stewardship. Managed IT services play a critical role in this sustainability journey. They are more than just a cost-saving measure; they are a strategic lever for unlocking efficiency and promoting environmental responsibility. Efficiency Through Managed Services Managed services streamline operations. By leveraging cloud solutions, automated processes, and 24/7 support, businesses can: 🌱 Reduce energy consumption 🌱 Optimize resource allocation 🌱 Minimize waste These efficiencies not only lower operational costs but also significantly reduce the carbon footprint. The adoption of virtualized environments and cloud-based infrastructure means fewer physical servers, less energy consumption, and reduced e-waste. Environmental Stewardship Sustainability in IT isn't just about reducing harm; it's about creating positive environmental impact. Managed services foster this through: 🌍 Sustainable procurement practices 🌍 Lifecycle management of IT assets 🌍 Emphasis on recycling and proper disposal When organizations outsource their IT needs, they benefit from the service provider's commitment to sustainable practices. This ensures a holistic approach to IT management, from procurement to disposal, aligning with global sustainability goals. The Green IT Legacy During my tenure with Fujitsu, the Green IT initiative wasn't just an offering—it was a movement. We demonstrated to clients that integrating sustainable practices into IT management could drive significant environmental benefits while enhancing business performance. The lessons learned and successes achieved have cemented my belief in the transformative power of managed services. Join the Conversation As we navigate the complexities of the modern business environment, it is imperative to recognize the dual benefits of managed services. They not only drive operational efficiency but also champion environmental stewardship. Let's continue this conversation. How is your organization leveraging managed services for sustainability? What challenges and successes have you encountered on this journey? Together, we can shape a more sustainable future. Image: adapted from Atea #sustainability #managedservices #manageditservices #greenIT #Efficiency #sustainablesusiness #ITLeadership

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Technology is becoming more intuitive and human-like. Matt Coates, Technology Lead Accenture ANZ chatted with Digital Nation to discuss the latest Accenture Tech Vision trends and the opportunities he sees in Australia. Read the full article here: https://accntu.re/48CEacT

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🚀 Be the first to read the Digital Citizen Report 2024 - 5000 Australian, 1 Comprehensive Report 📄 In a time when digital government services are more critical than ever, the Publicis Sapient Digital Citizen Report 2024 uncovers game-changing insights. Australia’s growing 🌐 digital divide, with financial hardship up 85% and lower-income households accessing fewer online services. Meanwhile, 55% of citizens support the use of 🤖 AI for government services, but they want stronger governance and ethics. While 🔍 life-event services enjoy 93% satisfaction, many remain unaware of available offerings. Expanding 🔐 myGovID, which 94% of citizens find beneficial, presents an opportunity to further enhance digital access. At Publicis Sapient, we’re committed to driving inclusive digital transformation—ensuring every Australian, regardless of their background, digital literacy, or location, can access and benefit from government services. Interested in exploring these findings or discussing how we can shape the future of digital government services together? Feel free to send me a message and together, let’s ensure no citizen is left behind. 👉 Download the full report here: https://lnkd.in/eUSbkpSz Mark Williams, Katie-Jane Douglas, Eleanor Hansard, Tayah V., Ben Meyer, Belinda Cooke, Terri-Leigh McLachlan, Olly Hills, Lachlan Mackenzie, Tom Foster, Gordon Williamson, @Cat Gomer, Rebecca Wright, Amannda Huot, Nathan Castley, Josh Feerick, Radha Srinivasan, Sahan Wijayasekera, Rodney Barrell, Ben Croft, Steve Metzmacher, Kirk Friedenberger, Philip Phelan, Jillian Bye (she / her), Dan Hews, Florence T., Elisa Berg #DigitalTransformation #FederalGovernment #PublicSector #Innovation #CitizenCentric #DigitalGovernment #PublicisSapient #NoCitizenLeftBehind

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Our very own Capgemini Australia & New Zealand CEO Zhiwei Jiang sits down with The Australian as he delves into the next wave of the GenAI uptake, tapping into the technology's reasoning, using AI agents and assessing business model changes. 💡 “If you think about what has actually been done in the last two years, the foundation has been built and eventually GenAI will become an operating system.” 💡“Most clients are still only realising the automation aspect of the AI. We haven’t realised the intelligence, the reasoning side." Zhiwei also references Capgemini's recently released TechnoVision: Top 5 Tech Trends to Watch for 2025, one of which is Generative AI: From copilots to reasoning AI agents. Find out more here 👉 https://lnkd.in/grmWaDmm https://lnkd.in/gvQUQbct Christian M. Kroll Jonathan Le Gat Stephan Taitz Tristan Masters Bridget Candy

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Measuring AI maturity provides a clear picture of how well an organisation is leveraging AI, identifying strengths, uncovering gaps, and guiding strategic investments. Not every organisation will have ambitions of leading the pack in terms of AI, but every organisation should at the very least clearly and decisively understand their posture on AI, which will inform your strategic objectives, employee policies and ensure that you have the appropriate data security and privacy guardrails in place. Reach out if you'd like help with your strategy or implementation - https://cxai.au #uipath #ai Customer Science Group https://lnkd.in/g3njQi6p

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The 2025 CIO and Tech Executive Agenda is here. As we look ahead, strategic investments in key areas like cybersecurity, GenAI and data analytics will be crucial. Are you ready to transform your strategy and drive impactful change? Explore our roadmap to success and lead with confidence: https://gtnr.it/4e1sZMJ Gartner for IT | #GartnerIT #CIOAgenda #Innovation #Technology

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Cognizant has launched its latest report with Oxford Economics, The AI Advantage: Why ANZ is Positioned for Gen AI Success, revealing that businesses in Australia and New Zealand are set to invest $15 million in Gen AI this year, exceeding the global average of $12.5 million. This positions ANZ among the frontrunners in the Gen AI race, reflecting our region's confidence in the technology's potential.    We interviewed 2,200 business leaders in 23 countries, across 15 industries, including 200 C-suite leaders in ANZ, analysing key factors that will either inhibit or accelerate Gen AI adoption. These findings gave us a “momentum score” that places ANZ 15% higher than the global average.   To sustain this momentum, ANZ businesses need a balanced approach when pursuing AI, addressing technological gaps, improving AI literacy, and fostering strategic partnerships to achieve tangible success. Building an ecosystem through collaboration with cloud providers and AI experts is essential for scaling AI projects.   Read the full report here: https://lnkd.in/gRq46SZM

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🚀 myGovID: The Future of Digital Identity in Australia 🇦🇺 With the Australian Government’s AU$288m investment in Digital ID, government is transforming how we connect to vital public services, with myGovID at the heart of this change. The latest Publicis Sapient Digital Citizen Report 2024 has uncovered some game-changing insights that highlight what this means for you as a citizen, and how it’s driving the government’s digital strategy forward ensuing that No Citizen Left Behind! 📈 The Numbers Speak for Themselves 📊 73% of Australians now have a myGovID login (up from 60% in 2023) 👍 91% say their experience is positive 🔐 83% trust myGovID to keep their data safe 📱 94% agree that myGovID makes accessing government services easier than ever. 💡 Imagine being able to access the services you need—faster, more securely, and all at your fingertips, no matter where you are. This is more than just logging in; it’s about removing barriers and building trust so you can manage your life with confidence and ease, whether you're in the heart of a city or in the most remote parts of Australia. 🌏📲 For the government, the stats are clear: the digital transformation is working 💯, myGovID users are 2x more likely to rate their service experience as excellent ✅️. Trust and security are driving a wave of satisfaction, with citizens three times more likely to feel the government is improving digital services. 🚀 With new investments, myGovID will evolve to support business transactions, reduce identity theft, and simplify authentication—unlocking even more potential. Citizens are ready for this next step, with 74% backing the expansion to make interactions with government easier and more secure. 🔐 While 56% of Australians are concerned about data privacy, those using myGovID are far more confident—feeling safe and protected in their interactions. This is the future of digital government: trust, accessibility, and security combined. 💬 Interested in exploring these findings or discussing how we can shape the future of digital government services together? Feel free to send me a message and together, let’s ensure no citizen is left behind 🤝 👉 Read my latest article and download the full report here: https://lnkd.in/gDYthB7N Mark Williams, Katie-Jane Douglas, Eleanor Hansard, Tayah V., Ben Meyer, Belinda Cooke, Terri-Leigh McLachlan, Olly Hills, Lachlan Mackenzie, Tom Foster, Gordon Williamson, @Cat Gomer, Rebecca Wright, Amannda Huot, Nathan Castley, Josh Feerick, Radha Srinivasan, Sakthi Chandrasekar, Sahan Wijayasekera, Rodney Barrell, Steve Metzmacher, Kirk Friedenberger, Philip Phelan, Jillian Bye (she / her), Dan Hews, Florence T. #myGovID #DigitalIdentity #DigitalTransformation #CitizenCentric #Innovation #PublicSector #PublicisSapient #FederalGovernmentPractice #DataPrivacy #SeamlessGovernment #NoCitizenLeftBehind

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Some very exciting news! Can't wait for these guys to be onboarded and to integrate their offerings with Accenture's! #Procurement #StrategicSourcing, #CapitalProjects, #SafetyAndEnvironment, #TransactionServices, #OperationsAndMaintenancePerformance, #EnergyTransition

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To meet increasing service demands in the face of an impending worker shortage, Australian business leaders are looking to AI for support. Here are the top three questions they’ll need to consider before tapping AI and GenAI solutions. http://spr.ly/6040vDunw 

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