Troy Anderson

Ahead of #AgentforceWorldTour in Toronto tomorrow, I had the chance to chat with Travis Buckley about why #Agentforce is so impactful, especially in the SMB space. Watch until the end to hear Travis give advice on what an AE candidate interviewing at Salesforce should bring to the table in the process! #Sales #AE #Agents #AI #Salesforce #SMB #hiring #jobalert #Careers #Toronto

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Catching my breath after an incredible day at Salesforce #agentforcetour in Toronto. 7 straight hours of compelling client discussion and learning and a reminder that “data” does not have to be a barrier to realizing early Agentforce success with IBM as your partner: 1️⃣ start with the human experience (service design) and workshop the challenges that agents can (and should) support 2️⃣ Identify the data you need 3️⃣ create your data gateway to the siloed systems (zero copy + data migration + z/OS for harmonization) 4️⃣ choose an LLM that you can trust and can be right-sized for your use case like IBM Granite 5️⃣ get agentic now and start creating unified agents that bring back office insights to your front office experience. Basic agents can have HUGE impacts and take days (not months) to configure Special thanks to the team for all their hard work and enthusiasm. #ibmsalesforcecanada #ibmcanada #salesforce Angie Evrovski, PMP Amanda Lindhout Liza Shu Avinash Ravisankar Ian Hutt-Borrelli Mike Madura Kieron Ng Lara O. Valerie Chan Brian Waterworth Asma F. Majd Kokaly Alison Cox Simon Rucker Roberto Bernabo Karen Loughlin Osman Izaz

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Upgrading to #Xanadu? #ChecklistPro customers get the #ServiceNow doc-site checklist in a digital way on their instances so everyone in the org can follow how things are going!

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#OpenText ALM Octane 24.3 is full of new features and enhancements to simplify your work, boost agility, and improve speed-to-value. Learn about it in this blog post.

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EDI remains a crucial to supply chain collaboration. But businesses are now leveraging AI to streamline their EDI processes, drive efficiency and take full advantage of supply chain data. Learn more in our latest blog! #OpenText #DigitalTransformation #AI

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As we close out 2024, Teqfocus is set to make waves at the #Salesforce #Agentforce World Tour in #Toronto.   At Booth #204, we’re bringing the future of AI-driven Agentforce to life. Here’s what we’re showcasing; Revolutionizing Agent Operations Discover how Agentforce equips agents with actionable insights that aren’t just data points—they're game-changers for performance optimization.   Customer Engagement, Redefined Explore advanced tools that amplify customer interactions, turning touchpoints into trust points.   Unlocking Innovation for Growth Let’s talk about growth strategies powered by AI and how Agentforce opens new business horizons.   But this isn’t just about technology—it’s about transformation. Teqfocus combines leadership in AI and data modernization with years of industry expertise and customer engagement experience, empowering businesses to meet and exceed expectations.   Do you want to discuss your challenges or goals?  Our team is ready to connect; Aditya Arora ,David St Pierre, Nadeem Ahmed, Shefali Kansal, Surjit Singh Co-Founder - Canada Reach, PMP®, PSM™ II, PSPO™ I Vibhor Gupta Narveer Singh   Don’t miss this opportunity to see how Agentforce can empower your business for 2025 and beyond.   #WorldTourToronto #Agentforce #Toronto #AIRevolution #CustomerExperience #TechLeadership #Teqfocus

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Just starting the business process automation (BPA) journey or looking to enhance your automation projects? Learn how to change the status quo with a successful BPA implementation and drive innovation in your organization. Get the guide: #OpenText

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The #1 question we get asked: what exactly is a Revenue Cadence? Revenue Cadences can seem complex. But they’re essential to keeping your team aligned. Watch John Queally, Clari's Director of RevOps, explain what a Revenue Cadence is and why it’s critical for driving predictable revenue.

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Revenue Cadences can seem complex. But they’re essential to keeping your team aligned. What exactly is a Revenue Cadence? Watch John Queally, Clari's Director of RevOps, explain what a Revenue Cadence is and why it’s critical for driving predictable revenue.

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Check out this Forbes Tech Council post to learn about #GreenOps and how it represents a shift in #ITOps, moving beyond cost optimization to include carbon reduction strategies. #OpenText #ITSustainability

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In this excellent interview, Ben McCarthy of Salesforce Ben discusses with Marc Benioff the transformative potential of Salesforce’s #Agentforce, emphasizing its ability to create limitless workforces and enhance customer interactions. 🌟 Transformation of Business Operations: Agentforce represents a paradigm shift, allowing companies to redefine workflows and customer engagement strategies. By integrating AI agents, businesses can automate low-value tasks, enabling employees to focus on higher-value activities, ultimately driving efficiency and satisfaction. 🤖 AI as an Integral Component: Unlike competitors, Salesforce positions Agentforce as a core component of its ecosystem, linking it with existing products like Einstein. This integration offers a robust solution that leverages historical data and insights, ensuring that AI applications are grounded in real-world operations, resulting in more reliable outcomes. 💡 User-Centric Development: Salesforce emphasizes user feedback during the Agentforce rollout, fostering a collaborative approach to product development. This strategy allows customers to influence features and functionality, ensuring that the product meets the diverse needs of the ecosystem. 🌈 Accessibility for All: The decision to include Agentforce in the Salesforce foundation grants access to a broader audience, enabling more organizations, especially non-profits, to harness AI capabilities without significant financial barriers, thus promoting inclusivity. 📊 Rapid Adoption Potential: The enthusiasm surrounding Agentforce suggests an unprecedented uptake rate. With a focus on ease of use and integration, businesses can quickly implement agents, leading to swift improvements in service delivery and operational efficiency. 🔗 Beyond Traditional AI: Benioff contrasts Agentforce with Microsoft’s Copilot, highlighting how Salesforce’s approach is more comprehensive and secure. This differentiation underscores the importance of autonomy and data integrity in AI applications, appealing to enterprises that prioritize security and reliability. At Intelliswift Software, our #Salesforce and #AI practice leaders are helping customers expedite their adoption of AgentForce, Data Cloud and other innovation to deliver transformative customer and employee experience. George Varghese, Deepak Andrew Mani, Sachin Chincholi, Vadivel Devarajan, Arvind Sampath, Balamurugan Natarajan, Nitin Shandilya, Malay Das Thakur https://lnkd.in/grdws7VM

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This year's report reveals significant developments in #QualityEngineering, with a growing emphasis on the integration of #Gen AI and a notable shift in the skills required to excel in #Agile development environments. Read about it now! #functionaltesting #OpenText #WQR2024

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Whether you’re a restaurateur or a “tech” person, if you’ve worked with me in the past five or six years, you know I’ve been obsessed with the idea that, with the right technology and data, we could give restaurateurs market information they simply couldn’t get. Answers to questions like: 🔍 Was I the only one slow last Saturday? 💵 Am I pricing my menu competitively for my neighborhood? 🍽️ Is it worth staying open for lunch shifts? With Benchmarks & Trends,  Lightspeed is leading the charge in offering a machine learning-driven tool for U.S. restaurants that delivers the market insights you need to stay ahead of the competition. This groundbreaking feature gives you tailored data, local comparisons, and machine learning forecasts—all at your fingertips, directly from your POS. We’re redefining how restaurateurs make decisions, helping you optimize operations and boost profitability in a way that’s never been done before. https://lnkd.in/e9NV8CJw

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This year's report reveals significant developments in #QualityEngineering, with a growing emphasis on the integration of #Gen AI and a notable shift in the skills required to excel in #Agile development environments. Read about it now! #functionaltesting #OpenText #WQR2024

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🍁HappAI Canada Day!🍁 In this 3 min video, learn how Generative AI will add $187 billion to our economy by 2030. A new whitepaper commissioned by Microsoft Canada in collaboration with Accenture, unveils great insights into the Canadian opportunity. SMBs, there’s a wealth of insights for you! 💡 #GenerativeAI #AI #CanadianEconomy #SMB #SME #Microsoft #Copilot #Azure

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This will be a great session. Mike Curliss from Maximizer knows his stuff! If you are thinking about how to improve your sales program and increase your sales velocity…This is for you! CPSA Training (Canadian Professional Sales Association) #salesleadership #sales #crm

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"Toronto, I’m coming for the AgentForce conference! 🎉 Excited to talk about how AgentForce can level up your agents and drive results. If you’re around, let’s grab a coffee (or something stronger 😉) and chat about how we can make your Salesforce game stronger. Don’t be shy—reach out! 🚀 #AgentForce #Salesforce #TorontoEvents #Let’sConnect"

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Business success depends on customer success. Discover why 73% of organizations prioritize customer health as a key performance metric in the Forrester analyst report.  #CustomerSuccess #CustomerExperience #OpenText

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