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Downgrading your account's plan |
You can downgrade the plan for any type of account on {% data variables.product.prodname_dotcom %} at any time. |
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Downgrade plan |
{% data reusables.billing.enhanced-billing-platform-personal-accounts %}
When you downgrade your personal account, organization, or enterprise account's subscription, pricing and account feature changes take effect on your next billing date. Downgrading your plan does not affect other subscriptions or usage-based billing for your account. For more information, see AUTOTITLE.
If you downgrade your personal account from {% data variables.product.prodname_pro %} to {% data variables.product.prodname_free_user %}, the account will lose access to advanced code review tools on private repositories. {% data reusables.gated-features.more-info %}
{% data reusables.user-settings.access_settings %} {% data reusables.user-settings.billing_plans %}
- Under "Current plan", use the Edit drop-down and click Downgrade to Free.
- Read the information about the features your personal account will no longer have access to on your next billing date, then click I understand. Continue with downgrade.
If you published a {% data variables.product.prodname_pages %} site in a private repository and added a custom domain, remove or update your DNS records before downgrading from {% data variables.product.prodname_pro %} to {% data variables.product.prodname_free_user %}, to avoid the risk of a domain takeover. For more information, see AUTOTITLE.
{% data reusables.dotcom_billing.org-billing-perms %}
After an organization's plan is downgraded, the organization will lose access to any functionality that is not included in the new plan. If an advanced feature, such as {% data variables.product.prodname_pages %}, is not available for private repositories in your new plan, consider whether you'd like to retain access to the feature by making affected repositories public. For more information, see Setting repository visibility.
Downgrading from {% data variables.product.prodname_ghe_cloud %} disables any SAML settings. If you later purchase {% data variables.product.prodname_enterprise %}, you will need to reconfigure SAML.
Note
If your organization is owned by an enterprise account, billing cannot be managed at the organization level. To downgrade, you must remove the organization from the enterprise account first. For more information, see AUTOTITLE.
{% data reusables.organizations.billing-settings %}
- Under "Current plan", use the Edit drop-down and click the downgrade option you want.
{% data reusables.dotcom_billing.confirm_cancel_org_plan %}
{% data reusables.dotcom_billing.org-billing-perms %}
{% data reusables.dotcom_billing.switch-legacy-billing %} For more information, see AUTOTITLE.
{% data reusables.organizations.billing-settings %} 5. Under "Subscriptions", next to your current plan, select the Edit dropdown menu and click Edit plan.
- Under "Billing/Plans", next to the plan you want to change, click Downgrade.
- Enter the reason you're downgrading your account, then click Downgrade plan.
To reduce the number of paid seats your organization uses, you can remove members from your organization or convert members to outside collaborators and give them access to only public repositories. For more information, see:
{% data reusables.organizations.billing-settings %}
- Under "Current plan", next to your current plan, select the Edit dropdown menu, then click Remove seats.
- Under "Remove seats", select the number of seats you'd like to downgrade to.
- Review the information about your new payment on your next billing date, then click Remove seats.
{% ifversion ghec %}
Enterprise accounts are only available with {% data variables.product.prodname_enterprise %}, so it's not possible to downgrade an enterprise account to another plan.
If you want to stop paying for {% data variables.product.prodname_enterprise %} altogether and your company pays via invoice, contact {% data variables.contact.contact_enterprise_sales %}. If you have a self-serve enterprise account, an enterprise account owner must remove or delete all organizations from the enterprise first. Removing an organization from an enterprise automatically downgrades the organization to {% data variables.product.prodname_free_team %}. See AUTOTITLE.
Once all organizations have been removed or deleted, an enterprise owner can delete the enterprise account to cancel the {% data variables.product.prodname_enterprise %} subscription. See AUTOTITLE.
{% data reusables.enterprise-accounts.billing-perms %}
Note
If your enterprise account is invoiced, you cannot remove seats on {% data variables.product.prodname_dotcom %}. Instead, contact {% data variables.contact.contact_enterprise_sales %}.
{% data reusables.enterprise-accounts.access-enterprise %} {% data reusables.enterprise-accounts.settings-tab %} {% data reusables.enterprise-accounts.billing-tab %} {% data reusables.enterprise-accounts.manage-seats %} {% endif %}