Shiji Group

Still using an outdated PMS? It’s costing you—big time. Technology moves fast, and hotels relying on legacy PMS systems risk security breaches, compliance fines, and frustrated guests. In this article for Hotel Yearbook, Shiji Senior VP, Americas Ryan King breaks down why modernizing your PMS isn’t just an upgrade—it’s survival. 🔹 Cybersecurity threats are real and costly – Hackers target hotels for guest data, and a single breach could lead to lawsuits and reputational damage. 🔹 The cloud is no longer optional – A local server failure could mean lost bookings and unhappy guests. 🔹 Automation saves time and money – AI-driven workflows eliminate manual tasks like room assignments and invoice reconciliation, allowing staff to focus on guest experience, not admin work. To take a look at the rest of the 10 reasons why upgrading your PMS is a must in 2025, click here: https://lnkd.in/e7T8jFvD #shiji #shijipms #hospitalitytechnology

Built from the ground up over the last nine years, Daylight PMS is a reimagined, cloud-native solution engineered for the unique needs of luxury hotels. Designed with full privacy, security, and seamless guest experiences in mind, it’s the PMS hoteliers have always wanted.   Click here for more details: https://lnkd.in/eHCyZi-J   #shiji #hospitalitytechnology #hotelpms #daylightpms

Every year, ITB Berlin attracts thousands of hospitality professionals—but how does such a high-volume event impact hotel guest satisfaction? Using Global Review Index (GRI) and Semantic Analysis data, Shiji Product Specialist Bruno Saragat analyzed guest feedback from 2023 to 2025, uncovering key trends shaping guest expectations and hotel performance.   📊 Key takeaways for hoteliers: 🔹 Noise complaints remain the top issue, heavily impacting sleep quality and overall satisfaction. 🔹 Location expectations vs. reality—guests often feel misled about proximity to key attractions. 🔹 Outdated facilities & small rooms—negative mentions of maintenance, ventilation, and comfort are on the rise.   Despite these challenges, positive mentions have increased year over year, showing that hotels that focus on service, comfort, and transparency can stand out from the competition. Understanding and acting on these insights will be key to boosting guest satisfaction and reputation—especially during high-profile events like ITB. Take a look at our full analysis in the comments! #itbberlin #shijiinsights #shiji

How can technology unlock revenue growth and enhance F&B operations in hospitality? Shiji Director of the Solutions Engineering Team Christine Lising joins the Hospitality Daily Podcast to share insights on optimizing F&B management with smarter technology. 🎧 In this episode: • Key hospitality tech trends, including mobile ordering and guest experience optimization • A real-world case study on streamlining F&B operations for efficiency and growth • How to future-proof technology investments for long-term success Listen now for expert strategies on driving efficiency and revenue with the right tech! https://lnkd.in/gcHDjZK2 #shiji #fandb #hospitalitytechnology #hospitalitydaily

We’re excited to announce the successful go-live of Daylight PMS at Bullitt Hotel Belfast! This marks the first of two Beannchor Group properties in the UK and Ireland to join the Shiji family. Located in the heart of Belfast, Bullitt is all about a no-nonsense, high-quality guest experience, and we’re proud to support their operations with a seamless, modern PMS and multiple key integrations. A big thank you to the Bullitt Hotel and Beannchor Group teams for their collaboration—we look forward to supporting your continued success! #shiji #bullitthotel #beannchorgroup #hospitalitytechnology

Excited to partner with Hapi to enable smoother integrations across systems! #shiji #hapi #partnership

In the competitive world of hospitality, guest feedback isn’t just important—it’s mission-critical. That’s why Hotelatelier [Petit Palace Hotelity + Icon Hotels] partnered with Shiji Reviewpro Reputation to take their reputation management to the next level across all 42 properties in Spain and Portugal. The results? A data-driven transformation that improved guest satisfaction, operational efficiency, and revenue growth: ✔️ Increased Global Review Index (GRI) score from 84% to 88% ✔️ Achieved a near 100% response rate to guest comments & surveys ✔️ Reduced average response time to 1.8 days ✔️ Boosted survey conversion rates to 19%, capturing valuable guest insights ✔️ Strengthened Net Promoter Score (NPS) and guest loyalty with real-time feedback By integrating guest feedback into strategic decision-making, Hotelatelier has created a guest-centric culture that enhances service, streamlines operations, and fuels business success. To read more: https://lnkd.in/e6s4Kp5R #hotelatelier #shiji #hospitalitytechnology

Why did Shiji rebrand?   Shiji has evolved into a unified hospitality technology platform, bringing together seamless solutions for hoteliers worldwide. Our rebrand reflects this transformation—making it easier to navigate our offerings, ensuring 24/7 support, and powering exceptional guest experiences day and night! 🌗   Discover our products: https://lnkd.in/ei8JZ_Aq   #shiji #dayandnight #hospitalitytechnology

Social media isn’t just part of hotel marketing in 2025—it’s the front door to your brand. With 35% of travelers using Instagram and TikTok for inspiration and hotels seeing up to 20% more direct bookings through social channels, the stakes have never been higher. But with fierce competition and shrinking attention spans, how can your hotel stand out? 🔹 Short-form video is king – Reels and TikToks drive 4x the reach of static images 🔹 User-generated content builds trust – Guests’ posts outperform ads every time 🔹 AI & analytics power personalization – Dynamic pricing and smart recommendations boost conversions 🔹 Regional strategies matter – Custom content for each market maximizes impact   To read about the latest trends, technologies, and tactics shaping the future of hospitality on social media, check out our full Shiji Insights article below in the comments! #shiji #socialmedia #shijiinsights

One last look back at an incredible ITB Berlin! This year was extra special as Kevin King, CEO of Shiji International, took the stage to unveil our Day and Night rebrand and share our vision for the future of hospitality technology. In the short video below, Kevin discusses the rebrand, how Shiji powers the entire guest journey, and the importance of scaling across multiple brands while maintaining a unified platform. Watch the full interview and relive the energy of ITB! #shiji #itbberlin #dayandnight #hospitalitytechnology