Guestline

A Decade of Partnership and Innovation with Best Western Hotels & Resorts We’re excited to join the Best Western Pan European Convention next week in Palma! As proud principal sponsors of the GMB AMC and long-standing partners of Best Western, we've spent the past 10 years helping their hotels streamline operations, boost revenue, and deliver exceptional guest experiences with our integrated platform. Gemma Oakenfull and Emma Hesp will take to the stage, reminiscing on the past 10 years of partnership between BW and Guestline and how we help hotels streamline operations, boost revenue, and deliver exceptional guest experiences with our integrated platform.  We will also have Maurice Sausse, Dave Lakin and Klaus S. with us at the conference for any questions you may have or want to learn more about Guestline! Can't wait to see you all there.

Why did Handel’s Hotel choose Guestline? At Handel's Hotel in Dublin, Christian Nanni, Managing Director, trusts Guestline to keep operations running smoothly. Alongside our PMS, the hotel uses our channel manager, distribution tools, and GuestPay to streamline processes and enhance guest experiences. With Guestline, hotels gain the confidence to operate efficiently, reduce complexities, and focus on delivering exceptional service. Thinking about switching your PMS? Discover how Guestline could help your hotel: https://lnkd.in/eW69VkAd

According to industry experts, hoteliers should focus on innovation in guest experience delivery as their number one opportunity at the moment. Hotels are innovating in many ways: • Appellation Hotels has unified all its services – rooms, spa, dining, events – into one system to improve upselling. For example, a barista can book a guest’s spa appointment. • Kasa Hotels offers flexible service models, depending on guests’ comfort levels with technology. For example, guests can choose a fully automated experience from check-in to check-out or ‘high-touch’ traditional human service. • Club Med focuses on the pre-arrival phase to build guest confidence and excitement. First-time guests receive more information introducing them to the brand, and repeat visitors are rewarded with loyalty perks. Guestline provides integrated technology solutions, empowering hotels to deliver exceptional guest experiences. How are you planning to innovate your hotel’s guest experience delivery?

How Can Hotels Prepare for the 2025 Budget? The latest UK budget announcement has outlined significant changes for the hospitality sector. With increases in business rates, National Insurance, and the National Minimum Wage, hotel businesses are likely to face rising operational costs. While the budget may pose challenges, it also presents opportunities to optimise operations and manage expenses more effectively. At Guestline, we’re committed to helping hoteliers navigate these changes with practical solutions that support their businesses. Discover how your hotel can prepare for the year ahead: https://lnkd.in/eETGs9iu

We're gearing up for an amazing few days at the Best Western Hotels & Resorts Pan European Conference from 31st March to 2nd April at the Palma Conference Centre - we are also Silver Sponsors and principal sponsors for GB Catch Emma Hesp, Dave Lakin, Gemma Oakenfull, Klaus S. and Maurice Sausse from Guestline as they share insights on how our technology empowers hoteliers to tackle industry challenges and achieve their goals. Are you heading to the conference? We’d love to connect — drop us a comment below!

With the tax changes from the Autumn Budget coming into effect imminently, 70% of hospitality operators are planning to cut jobs. The survey run by a collection of UK hospitality trade bodies, including the British Institute of Innkeeping: Scotland and UKHospitality, also found: • 29% plan to reduce their trading hours. • 60% will cancel planned investment. • 25% say they have no cash reserves left. Are you making any changes in light of the Budget? At Guestline, we've developed some advice on how hospitality businesses can prepare for the Budget – contact us for more information. https://lnkd.in/eyU83jh7 #Hospitality #Budget #Hotels

Guestline’s GuestPay supports mobile wallet payments! Google Pay and Apple Pay added to the payment platform, enabling hoteliers to meet guest payment preferences and grab a share of the $80billion market. Learn more below

As we mark the 10th anniversary 💑 of our partnership with Guestline and Best Western Hotels & Resorts, this photo was too good of a throwback not to share. Dave Lakin & Grim's Dyke Hotel 🚀 The Pan-European Conference is just around the corner, and we can not wait to share this milestone with our friends within Best Western, and the brilliant independent hotels that make up Best Western Hotels & Resorts! Kudos to Rachel Jackson & Sophie Proffitt for bringing the event together, thank you! We are extremely proud to be the principal sponsor for BWH Hotels GB! Emma Hesp, Klaus S., Gemma Oakenfull, Dave Lakin & Maurice Sausse look forward to seeing you all in Palma!

Looking to Elevate Your Hotel Operations? Guestline’s suite of solutions is designed to streamline your operations and drive revenue; discover how our innovative technology can help your hotel stay competitive and deliver exceptional guest experiences. Find out more and enquire today: https://lnkd.in/emvriUgy

We're proud to celebrate our ongoing partnership with Best Western Hotels & Resorts GB, supporting their hotels with innovative technology that drives operational efficiency and enhances guest experiences. From seamless property management to optimised revenue strategies, our solutions are designed to empower independent hoteliers. We’re also excited to attend the Best Western Pan European Conference as Silver Sponsors and principal sponsors for GB! Join us from 31 March to 2 April at the Palma Conference Centre to discover how we're helping hotels thrive. Read more about our partnership success here: https://lnkd.in/eByGEc8s