Rail Delivery Group

Congratulations to our Smarter Information, Smarter Journeys team for winning the ‘Best Use of Technology – Passenger Impact’ award at last night’s SPOTLIGHT Rail Awards! 🏆 It’s great to see how better customer information is improving the passenger experience thanks to teamwork across the industry. The award-winning project makes train journeys streamlined by keeping digital ticket holders updated whenever there’s a change. #railtravel #rail #railcustomerinformation

Earlier today, experts from the rail sector came together at Rail Unites for Inclusion Gender Equity conference, exploring how we can bring about positive, meaningful change for women. All women should feel safe travelling by train, without fear of intimidation or sexual harassment. We need to attract women to #rail and showcase the opportunities available to the younger generation looking to start their careers. We need to respect women and support them in bringing their authentic selves to work, so they feel confident growing and progressing within the rail industry.   There is much to be done, and we are committed to taking action now. #WomensHistoryMonth #AccelerateAction

Last week, the team headed to Paris for Sustainability Action Week, hosted by the UIC - International union of railways #UICrail. It was a great few days with discussions on how to make #rail more sustainable, covering everything from CO2 emissions to climate adaptation and sustainability reporting. There were plenty of real-world examples to learn from, like how Spain’s railways are preparing for extreme weather and how Chile is weaving sustainability into its business strategy. The event was a real reminder of just how important rail is in building a greener future. Decarbonisation isn’t just a challenge—it’s a huge opportunity for rail to lead the way towards a more #sustainable world.

A fantastic evening marking 20 years of the Community Rail Awards, celebrating inspiring initiatives that connect and empower communities through rail. The Kent Community Rail Partnership and Greening Arundel received the Outstanding Contribution to Community Rail Award, with other winners recognised for their work in youth engagement, railway accessibility, and environmental sustainability. The event showcased the invaluable role of community rail partnerships and volunteers in making travel more inclusive, sustainable, and connected. #CRA25

Sunday saw thousands travelling to Wembley to watch the Carabao Cup. With disruption affecting routes from Liverpool and Newcastle, to assist fans we created visual disruption map videos featuring British Sign Language and captions, which were viewed by thousands of customers. We hope everyone enjoyed the match and found the videos useful.   #AccessibleRail #InclusiveRail #SLW2025

Our Welcome Points are designed to help improve customer service and accessibility across the rail network. We're proud that this trial is now a finalist at the Disability Smart Awards 2025.  The Disability Smart Awards recognise individuals, and businesses who have improved the experiences of disabled people in the workplace or as consumers. With 1 in 4 people in the UK living with a disability and an estimated annual spending power of £274 billion, accessibility and inclusion are more important than ever. #DisabilitySmartAwards2025

The EDI Charter, launched in 2020 by Women in Rail and the Railway Industry Association, now boasts over 200 signatories working together to create a more balanced and high-performing #rail sector. The latest EDI charter report highlights the industry's collective efforts, with Rail Delivery Group focusing on the power of allyship and staff networks in fostering an inclusive workplace.

We're super proud that our Green Travel Pledge rail carbon calculator has been nominated as a finalist for the Greengage Sustainability Awards 2025 in the ‘Innovative Product/Service’ category. You can find out more here: https://lnkd.in/eE7XpXs2

This #InternationalWomensDay, we’re celebrating the contributions of women in rail and the industry’s commitment to gender diversity. As part of #Railway200, we’re reflecting on how far women have come while championing the next generation of female talent. The industry is striving to be more inclusive, supporting initiatives to attract and retain more women. Through inspiring career stories, we’re highlighting the opportunities available, whether starting out, returning to work, or making a career switch. Women are driving the future of rail! #WomenInRail #IWD2025 #AccelerateAction

I have been working at Rail Delivery Group for five years, and even in that time I have noticed a real shift in the focus and development of our employee networks. In particular, I am an ally to the Empower network at RDG, a network for women and non-binary people. On the eve of International Women's day, I wanted to write a post about it! For me, it's a straight forward issue - women and non-binary people have historically been under-represented in the rail industry and I want to get behind any action that corrects the balance on this front. I have worked with some incredible women and non-binary colleagues, and I value this diversity in my workplace. We need to preserve and strengthen our actions to give a broader range of people opportunities to enter our industry, because this will go on to benefit society, the industry and our customers. So of course, as there is a focus this year on accelerating action for Women's equality (see https://lnkd.in/enpsfaXY), you can bet I will do what I can to help and promote! #AccelerateAction #InternationalWomensDay