🏡 SUPERCHARGE YOUR PRODUCTIVITY 🏡 As a real estate agent, are you wasting time screening leads, scheduling appointments, and doing routine callbacks? If so, you need a real estate answering service to take care of those routine tasks so you can focus on the mission critical ones. Learn more by watching our video to know the 7 benefits of a real estate answering service! Click here: https://hubs.ly/Q03fPM-j0 #realestate #realtor #realestatetips #customerservicetips
Ambs Call Center
Telecommunications
Jackson, MI 1,806 followers
Win more customers with our 24/7 US-based answering service. Fueling success stories with great service since 1932.
About us
Ambs Call Center is a 24/7 call center company providing telephone answering service and call center solutions. Our web enabled call center agents can take messages, answer customer concerns, take orders, or simply answer questions about its clients' products or services. This means our clients' customers can receive assistance, access information and, most importantly, make purchases at their convenience. Ambs Call Center focuses on providing highly customized solutions to all of its clients. We are medium sized call center which means that we are large enough to deploy the latest in telecommunications technologies to our clients as well as handle excessive call volumes for our clients. However, it also means that we are small enough to know our clients on a first name basis. We have numerous success stories of how our personal relationships with our clients has made an extremely positive difference in their own company's growth and profit. We do not discriminate taking on clients based on their call volume. Whether your needs are from 1 to 100,000 calls per day, Ambs Call Center welcomes you to our call center! We view ourselves as a partner in your company's success story.
- Website
-
https://www.ambscallcenter.com
External link for Ambs Call Center
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Jackson, MI
- Type
- Privately Held
- Founded
- 1932
- Specialties
- Telephone Answering Service, Class registration and enrollment, Call Center outsourcing, Help Desk service, Virtual Receptionist, Hosted Voice Mail, IVR and PBX applications, Answering Service, Phone Answering, and AI Answering Service
Locations
-
Primary
Get directions
338 W Franklin St
Jackson, MI 49201, US
-
Get directions
11602 N 51st St
STE 200
Tampa, Florida 33617, US
Employees at Ambs Call Center
-
Ryan Ambs
Controller at Ambs Call Center
-
Aaron Boatin
President @ Ambs Call Center | We provide award winning live contact center and phone answering services and conversational AI answering service that…
-
Andrew Ambs
Operations
-
Michael Jansen
Customer Sales & Support: Ethical Leader & Motivational Team Player
Updates
-
Traveling back in time to 1941: our operations room at Telephone Message Center in Grand Rapids, Michigan. TMC was started by Warren Moody’s family in 1928, providing answering services to West Michigan. They became part of Ambs Call Center in 2008! #throwbackthursday #TBT #businesshistory #ambscallcenter
-
-
🤔 "How do I know if you're doing a good job?" is a question we get asked often. We love it because it means that you care about getting your money's worth while ensuring your callers are taken care of. That's why our latest blog is focused on answering exactly that question. Read it now so you know what you *should* expect from your answering service!🧠 Click here to read more: https://hubs.ly/Q03fgTyS0 #callcenter #answeringservice #businesstips
-
Did you know 76% of all consumers prefer to call into businesses to get support? If you're looking at increasing customer satisfaction, consider how support for your phones can help. You can learn more by clicking here: https://hubs.ly/Q03f6Xsr0 #customerservicetips #smallbusinesstips #customerservice #callcenter #answeringservice
-
-
Ambs Call Center reposted this
President @ Ambs Call Center | We provide award winning live contact center and phone answering services and conversational AI answering service that help businesses grow.
Learn what to say instead of "It will never happen again" when your customer voices a concern 👇 #CustomerService #AnsweringService #ContactCenter
Think of the last time you had a complaint call from a customer. How did it go? If it didn't go over as well as you'd have liked it to, this video is for you. 👇 In our latest video, we look at💡8 EASY steps to handle customer complaints like a true customer service PRO. Have your own tactic to deal with customer complaints? 💬 Share it with us in the comments below! #customercomplaint #customerservice #customerservicetips
-
This one's for all of you working in REAL ESTATE! In our nearly 100 years in this industry, there's ONE thing that real estate agents can do to drastically improve their growing business, and that's... Getting a Real Estate Call Answering Service. But, what can it really do for you on a day-to-day basis? Well, we cover the 7 MAIN benefits of a real estate answering service in this video!! If you're in real estate you *don't* want to miss out on these benefits. So, hit play to learn how your business can capture more leads today! #realestate #customerservicetips #customerservicepro #realtor
-
In honor of opening day for our Detroit Tigers, we found this gem from 1982 at the Jackson Chamber of Commerce trade show. Pictured are Richard Ambs and son Andrew Ambs. Go Tigers!! #OpeningDay #AnsweringService #ContactCenter #AIAnsweringService
-
-
Ever faced a customer complaint and felt stuck on what to say? 🤔 Check out our latest reel on what you should say and when you should say it! Learn how to show empathy and turn those tricky situations into opportunities. And if you're wanting more customer service tips, we've got a new YouTube video dropping tomorrow!💡 #CustomerServiceTips #SmallBusinessTips #EmpathyInAction #CallCenters
-
❓Did you know❓Researchers have found that people can identify your smile type by just your voice tone! This shows the importance of vocal tone in calls and why you should always maintain that smile—even when dealing with an upset customer. Check our reel to learn how to turn complaints into opportunities! #CustomerServiceTips #SmallBusinessTips #GrowYourBusiness
-
Letting customers vent could be your secret weapon! Check out our latest reel from our YouTube video "8 Steps to Handle Customer Complaints Like a Pro" and discover how a little patience can turn complaints into opportunities! #CustomerService #BusinessTips #EngageAndGrow