🌟 Driving Excellence in Customer Experience 🌟 We are pleased to announce that the DCCBG Board is convening to discuss the future of customer service, the impact of contact centers, and innovative strategies to enhance customer experience (CX) in Dubai. This important meeting reflects our commitment to setting new standards in CX, leveraging cutting-edge technologies, and ensuring Dubai remains a global leader in exceptional customer service. Stay tuned as we work together to shape the future of CX excellence! يسرّنا الإعلان عن اجتماع مجلس إدارة DCCBG لمناقشة مستقبل خدمة العملاء، وتأثير مراكز الاتصال، والاستراتيجيات المبتكرة لتعزيز تجربة العملاء (CX) في دبي. يعكس هذا الاجتماع الهام التزامنا بوضع معايير جديدة في تجربة العملاء، والاستفادة من أحدث التقنيات، وضمان استمرار دبي كوجهة عالمية رائدة في تقديم خدمة عملاء استثنائية. تابعونا بينما نعمل معًا على تشكيل مستقبل التميز في تجربة العملاء! #تجربة_العملاء #مراكز_الاتصال #دبي_للتميز #الابتكار_في_تجربة_العملاء #DCCBG #CustomerExperience #ContactCenter #DubaiExcellence #InnovationInCX
Dubai Contact Center Business Group
Business Consulting and Services
Committed to innovation, growth, and sustainability, empowering Dubai's contact center industry and community.
About us
Dubai Contact Center Business Group (DCCBG) is a catalyst for transforming Dubai’s contact center industry into a global benchmark for innovation, operational excellence, and customer happiness. Established to support Dubai’s vision as a leading global hub, DCCBG champions Emiratization, promotes sustainable growth and fosters a culture of collaboration across the sector. Our mission is to advance the contact center industry through innovative practices, governance, and cutting-edge solutions. We empower businesses by promoting best practices, driving research, and creating sustainable opportunities that align with Dubai’s broader goals for economic and social development. DCCBG takes pride in its role as a community builder, connecting industry leaders, government entities, and local businesses to drive impactful initiatives. By setting benchmarks for quality and innovation, we ensure that Dubai’s contact center sector stands out as a model of excellence, both regionally and globally. Whether you are seeking to elevate your operations, explore strategic insights, or partner with a forward-thinking organization, DCCBG is your trusted ally in achieving new heights of success.
- Website
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https://www.dccbg.ae
External link for Dubai Contact Center Business Group
- Industry
- Business Consulting and Services
- Company size
- 11-50 employees
- Type
- Public Company