fusionSpan

Our services empower organizations through technology to drive their missions forward! fusionSpan’s team of experts are ready to help your nonprofit streamline operations, elevate member experience, and much more. Let’s unlock the full potential of your Salesforce platform together 🔓 Check out our services below ⬇ #SalesforcePartner #TechForGood #TrailBlazerCommunity

Is your team spending too much time on tedious tasks like member renewals, payment questions, password resets, and volunteer scheduling (just to name a few)? 🙅⏳ On April 9th at 1:00 ET, join Stephen St. John and Nicole Adair for their session with UST Education for a close look at how autonomous AI tools like #Agentforce can help free up your staff to focus on what matters most... 💪 Building relationships and amplifying impact. Tune in live to 👉 Explore AI Agents work, potential tools, and their capabilities 👉 Define use cases for AI within member-based organizations 👉 Identify next steps for AI exploration and implementation Save your seat! https://hubs.la/Q03dsWGf0

Dangnabbit, we forgot our cowboy hats. That's ok, our membership-expert caps fit better anyways 🤷♂️ Jeffrey Golembiewski and Jack Dempster are on the ground in Nashville for Higher Logic's Super Forum, and we can't wait to dig into all-things community and member engagement. Make sure to come say hi to the team at booth 301 and catch Jeff's session on Agentic AI for Community Building on March 28th at 1:45! Have something specific to talk to us about already? Grab time here: https://hubs.la/Q03dsv140

"And I don't mean to scare you, but... I truly believe that the organizations that lead with AI adoption are not just going to be surviving. They're going to be setting standards of operational excellence and impact and unfortunately what that means is that associations that do no do this risk not surviving." 😱 🤯 These words from fusionSpan's own Gayathri Kher at last week's World Tour DC captured what's on so many of our minds - How do we use emerging technology to make sure that our organization has a seat at the tables of the future? Our (very simplified) answer? In the face of SO MUCH NEW, you just have to commit and get started. We've put together a resource center for nonprofits around how to start thinking about AI and Agents including our guide to nonprofit use cases, Agentforce demos built specifically for member-based organizations, and helpful resources to take that very first step of building your first agent. 👭 We're in this together, are you ready? Here's access to the first step: https://hubs.la/Q03dncR60

Yee Haw to Community, are we right?! 🤠🤗 fusionSpan is headed to Nashville next week for Higher Logic's Super Forum and we're so excited for our session, Not Your Grandmother's Chatbot: Agentic AI & The Future of Community Management! On Friday the 28th at 1:45, Jeffrey Golembiewski will lead the group through an exploration of how AI agents can lead to proactive, consistent member engagement by building a 360 view of their behavior and interests. See you there?

😎 That's a wrap on #Agentforce World Tour DC! What a wonderful day spent with wonderful people - truly, the energy was incredible. We're headed back to the office with a deeper understanding of Agentforce's proactive abilities, several pocket fulls of new use cases for member-based orgs, and SO. MUCH. ENERGY. to keep moving nonprofit tech forward ⚡ 🚨 We do believe some thanks you's are in order! To everyone who participated in the fusionSpan cohorts 🤝, shared a meal 🍜, or said hi 👋 in the campground - THANK YOU for all of your insights and energy! Major props to Rose Palipalli, Jack Dempster, Himali Shah, and Jessica R. for leading our nonprofit cohorts! And to Noel Shatananda, Zachary McClernon, Jason Cookman, and Jeffrey Golembiewski for your support and expertise! Congratulations to Gayathri Kher, Edima Elinewinga, CAE, Nicole Adair, Frank H. Grace, IV, CAE, and Valerie Brown for an incredible Association Tech Breakout session 🧠💥 And a huge thank you to Salesforce for putting on yet another great event. Stay tuned for more nonprofit-centric Agentforce resources coming your way! #NonprofitTransformation

#Agentforce World Tour DC is well underway for the fusionSpan Nonprofit Cohort! Here are some rapid fire highlights from the first half of the day! 🤗 First and foremost! Meeting up with our incredible cohort members - only halfway through the day, and we're already neck deep in good conversation! 🥞 🤝 A packed house at the Nonprofit Community Breakfast - so great to see so nonprofit pros turn out for innovation. 🤖 👀 Hands-on time with Agentbuilder in the Salesforce Campground - A strong follow up to this morning's invigorating keynote. 💛 🧠 And of course, remarkable insights from Gayathri Kher on the Association Technology Leaders Breakout Session (happening RIGHT NOW!) with Valerie Brown, Nicole Adair, Edima Elinewinga, CAE, and Frank H. Grace, IV, CAE! So much more to see - stay tuned! 👉🚀 Salesforce #AssociationManagement #NonprofitTechnology

World Tour DC starts tomorrow, and the fusionSpan team is already out and about! Yesterday and today, Rose Palipalli participated in the Salesforce Commons Community Sprint and reported back on a powerful day spend collaborating with bright minds from across the ecosystem 👀🧠 This morning, Gayathri Kher listened in on impactful conversations at the Nonprofit CIO Summit 🤝 And this afternoon, we hosted a small group of CIOs for lunch and an even deeper dive into what Agentforce means for nonprofits. Thank you Valerie Brown for your support in putting this together! We're looking forward to the Nonprofit reception this evening and ALL OF THE GREAT CONTENT World Tour DC has in store for us including Gayathri Kher's Association technology breakout session at 12:30 in Room 201. Looking for a way to make the most out of your time tomorrow? Sign up for our cohort or meet us outside of Room 209A at 9:30 👉 https://hubs.la/Q03cnwfg0 #NonprofitTechnology

#Agentforce World Tour DC is NEXT WEEK! If you want a guided, nonprofit-specific experience, it's not too late to join the fusionSpan cohort! Just RSVP 👉 https://hubs.la/Q03bMMTR0 Here's a preview of the sessions we're prioritizing... 🤗 Customer Service: Preparing for the Future of AI @ 9:00 - 9:45 in Room 202B 🌟 Association Tech Leaders Breakout (featuring our own Gayathri Kher) @ 12:30 - 1:00 in Room 201 🤖 How Agents Help Nonprofits Achieve Their Mission @ 2:00 - 2:30 in Keynote Room 👍 7 Practices for a "Good to Great" Customer Experience @ 3:30 - 4:15 in Room 202B 🗺️ Nonprofit Cloud Roadmap with Agentforce @ 3:30 - 3:50 in Theater 1 👀 What is Salesforce Foundations and How Can It Help Me? @ 4:00 - 4:40 in Room 209A See you there?!

A day of learning more about AI agents in sunny(ish) California?! Say no more, we're there! 😎 Jeffrey Golembiewski spent yesterday repping fusionSpan at Salesforce's #Agentforce Partner Summit. We're taking every opportunity to dig into AI for member-based organizations because the truth is... Agents will revolutionize how associations and nonprofits operate. Now, it's up to us (and you 🤝) to define what that looks like for your members. What questions do you have?