Learn what @Rav Daliwal has to say about Why Venture Capitalists Care About Customer Success. Rav joined @Jason Whitehead and @Jason Noble on @TheJasonsTakeOn... #CustomerSuccess https://www.rfr.bz/lde2983
The Jasons Take On
Business Consulting and Services
Washington, DC 255 followers
Customer success insights and best practices from two global customer success experts.
About us
Come join us for our fast-paced, insightful, unplugged conversations with two leading "Jasons" in Customer Success. Jason Noble, a UK based visionary Customer Success executive and leader, and Jason Whitehead, a US based Customer Success and Software Adoption leader, discuss a variety of topics and issues of importance in the field of Customer Success. Each month we explore a new and important topic related to Customer Success, so be sure to join each webinar in the series!
- Website
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https://trituns.co/jasons
External link for The Jasons Take On
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- Washington, DC
- Type
- Partnership
- Founded
- 2018
- Specialties
- Customer Success
Locations
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Primary
Washington, DC 20814, US
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London, London EC4A, GB
Employees at The Jasons Take On
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Jason C. Whitehead
I help C-suite leaders turn IT investments into success stories with smart user adoption strategies that 4x-20x your ROI. I post M-F @ 9:30am EST…
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Jason Noble
Customer-Centric Executive | 30+ Years in SaaS & Technology | Driving Revenue Growth & Customer Value | Podcast Host, Advisor, Mentor
Updates
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What Sales Leaders Need to Know About Customer Success! Check out this episode of @TheJasonsTakeOn with @Jason Noble and @Jason Whitehead to learn more #CustomerSuccess #Sales https://www.rfr.bz/lf2fb81
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Does Customer Success actually mean anything to your customers? Check out this episode of @TheJasonsTakeOn with @Jason Noble and @Jason Whitehead. https://www.rfr.bz/l825424
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🎙️ The DOGE Approach to Customer Success - Much Audit, Very Efficient? (Or… Much chaos, a lot of technical issues?) Well… this was meant to be our latest podcast episode. We set out to explore a radical way of thinking about efficiency in tech companies - the DOGE approach 🐶. But let’s just say, things didn’t quite go to plan. Between unexpected tech glitches and a recording session that refused to cooperate, we had a great discussion but not the recording on: 🔹 The impact of downsizing and efficiency audits in B2B SaaS 🔹 How AI and automation play a role in driving productivity 🔹 The cultural and operational shifts that follow radical change 🔹 What employees need to do to prove value in an evolving workplace 🔥 Controversial question: Is radical restructuring the future, or should companies take a more balanced approach? Notable takeaways (from the bits we did capture!): 💬 It’s no longer enough to do your job, you need to demonstrate the impact and value you bring. 💬 We can't live without what you're doing – the new metric for employee value? What’s your take on the DOGE approach to customer success and more effectively delivering the right value to customers? #CustomerSuccess #TechLeadership #Efficiency #AI #Podcast #B2BSaaS #DOGE
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Are you looking to Accelerate User Adoption & Customer Success? Check out this episode of @TheJasonsTakeOn with @Jason Noble and @Jason Whitehead. https://www.rfr.bz/lefd988
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It is always great to sit down with @Dave Jackson. Hear Dave's thoughts on "Product-Led Customer Success". @Jason Noble. @TheJasonsTakeOn #CustomerSuccess https://www.rfr.bz/labf570
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Leveraging AI for Growth and Customer Success in B2B SaaS Join hosts Jason Noble and Jason Whitehead on this engaging podcast episode as they explore the transformative role of AI in technology and customer success. They discuss practical ways AI can enhance B2B SaaS growth by improving efficiency, reducing churn, and enhancing customer engagement. Discover insights on integrating AI into business strategies, the challenges of adoption, and staying competitive in the evolving tech landscape. 𝗦𝗵𝗮𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗻𝗲𝘁𝘄𝗼𝗿𝗸! @Jason Noble @Jason Whitehead #CustomerSuccess
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Linking AI with Business Success: Insights from Our Recent Podcast In our latest podcast episode, we explored how AI is shaping the future of business, especially in customer success and B2B SaaS growth. Here are some key takeaways: Strategic AI Utilization: Businesses need to prioritize integrating AI into workflows to enhance efficiency and customer experience. This involves building coalitions and freeing up resources to explore AI's potential. Efficiency and Cost Savings: AI can make daily tasks faster and easier, such as drafting emails and handling customer interactions, leading to significant time savings. First Steps with AI: Organizations should start by focusing on low-hanging fruits to get comfortable with AI. It's about discovering simple solutions that improve efficiency and pave the way for more strategic implementations. Overcoming Challenges: Integrating AI isn't an overnight solution. It requires careful planning and a deep understanding of organizational needs and potential hurdles. Ready to harness the power of AI? Listen to our full podcast episode for a deeper dive into practical strategies and real-world applications. Catch the insights today!
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Here are some insights from @Abby Hammer of @Churn Zero around how to align customer success and product teams. Abby shares practical ideas that are as relevant today as they were when it was first recorded. #CustomerSuccess https://www.rfr.bz/lc2d141
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