🔹 Faster Resolutions. Smarter Workflows. Happier Customers. TopCX AI transforms Zendesk & Salesforce by unifying customer insights, optimizing agent efficiency, and delivering real-time support. The result? A seamless CX that drives retention and boosts satisfaction. 🚀 . . #AIforCX #CustomerExperience #Salesforce #Zendesk #AIIntegration #CustomerSupport #Automation #CXOptimization #TechInnovation #AIpowered #TopCX
TopCX
Technology, Information and Internet
Revolutionize Customer Service and Agent Productivity with TopCX: AI-Driven, Affordable Excellence
About us
TopCX empowers businesses to revolutionize their customer service operations with AI-powered tools. By integrating advanced AI and data-driven solutions, it enables faster, more accurate resolutions, improves agent productivity, and enhances customer satisfaction. Offering seamless integration with platforms like Zendesk and Salesforce, TopCX is designed for businesses of all sizes, delivering exceptional AI-driven customer service at an affordable price. Key Value Propositions: AI-Driven Ticketing Resolutions Tools: Speeds up ticket handling with precise, AI-powered suggestions. Agent Performance Enhancement Tools: Improves productivity with real-time performance dashboards and intuitive AI insights. Affordable Excellence: Provides top-tier AI customer service tools at a fraction of the cost compared to competitors. No setup hassle: A 2-minute install & seamless integration with your existing systems. Try for the first 30 days for free for Zendesk and Salesforce
- Website
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https://topcx.ai
External link for TopCX
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Sacramento
- Type
- Privately Held
- Founded
- 2024
- Specialties
- customer support, Agent Productivity, Performance Management, Customer Satisfaction, AI, Artificial Intelligence, Customer Experience, Customer Service, Analytics, Zendesk, Salesforce, Zendesk Marketplace, Zendesk app, Salesforce app, and Salesforce Service Cloud
Locations
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Primary
Get directions
Sacramento , US
Employees at TopCX
Updates
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AI is transforming customer support! From smarter ticket searches to real-time analytics, which feature would make the biggest impact? . . #AI #CustomerSupport #Innovation #TechSolutions #Automation #FutureOfWork #ArtificialIntelligence #BusinessGrowth #SmartSupport #CustomerExperience #TopCX
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🚀 Your Customers Are Talking—Are You Listening? 🗣️ In today’s competitive world, customer experience (CX) is everything! 🌍 But are you truly capturing the voice of your customers? 🎯 Meet XSurvey by TopCX – the AI-powered feedback solution that helps you understand customer sentiment like never before! ✅ Instant AI-Powered Feedback Analytics ✅ Automated NPS & CSAT Surveys ✅ Real-Time Data Visualization ✅ Actionable Insights to Improve Customer Engagement 📊 Turn feedback into opportunities. 💡 Make data-driven decisions. 🚀 Deliver experiences your customers love! Are you ready to elevate your CX game? 👇 📲 Try XSurvey today! Visit topcx.ai #CustomerExperience #CX #FeedbackMatters #AI #BusinessGrowth #CustomerSatisfaction #TopCX #CustomerEngagement #XSurvey #DigitalTransformation #NPS #CSAT #DataDriven
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🎤 Introducing XSurvey by TopCX—your AI-powered feedback solution designed to help you capture, analyze, and act on customer insights effortlessly! ✨ Why XSurvey? ❖ Instant feedback with AI-driven analytics. ❖ Automated feedback collection for NPS & CSAT surveys. ❖ Real-time data visualization. ❖ Actionable insights to drive customer engagement 🚀 📢 Ready to transform customer engagement? Visit 👉 topcx.ai #CustomerExperience #AIAnalytics #FeedbackMatters #NPS #CSAT #CustomerSuccess #XSurvey #TopCX #BusinessGrowth #CustomerInsights
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Speed or Expertise – What’s Your Ideal Support Experience? With 69% of customers preferring AI-powered assistance for speed, the way businesses approach CX is evolving. But what matters most to you? . . #AI #CustomerSupport #Automation #HumanTouch #HybridModel #TechSupport #InstantHelp #BusinessSolutions #SupportMatters #AIvsHuman #TopCX
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AI isn’t just changing customer experience it’s redefining it! Faster responses, smarter support, and happier customers businesses leveraging AI are setting new CX benchmarks. From instant replies to cost-efficient automation, the future of customer support is intelligent, seamless, and AI-powered. Are you keeping up with the AI revolution in CX? Let’s talk! . . #CX #CustomerExperience #FutureOfCX #Innovation #Automation #DigitalTransformation #BusinessGrowth #TechDriven #CustomerSuccess #TopCX
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Say Goodbye to Frustrating Support! Tired of being on hold forever? Unresolved issues dragging you down? We get it—#CustomerSupport shouldn’t be this hard! Meet #TopCX – The Ultimate Solution Seamlessly integrating with #Zendesk & #Salesforce, TopCX puts your customers first! Don’t wait—deliver top-tier service now! Try TopCX with #Zendesk & #Salesforce for a game-changing experience! #CustomerExperience #CXInnovation #BusinessGrowth
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Customer Relationship Management (CRM) has always been at the core of business success. But with rising customer expectations and increasing ticket volumes, traditional CRM systems like Zendesk and Salesforce are evolving with AI-powered automation to enhance support efficiency, streamline operations, and boost customer satisfaction. . . #CRM #AI #CustomerSupport #AIAutomation #Zendesk #Salesforce #CustomerExperience #AIinCRM #SupportEfficiency #TechInnovation #BusinessGrowth #ArtificialIntelligence #ProactiveSupport #DigitalTransformation #Automation #TopCX
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Customer experience (CX) is evolving faster than ever, and AI is at the forefront of this transformation. From automating responses to providing deep insights into customer behavior, AI-powered tools are reshaping the way businesses interact with their customers. . #CustomerExperience #AI #Automation #CustomerSupport #BusinessInnovation #TechSolutions #CustomerSuccess #DigitalTransformation #AIinBusiness #EfficientSupport #CXStrategy #TopCX
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Transform your customer support with TopCX, the AI-powered assistant for Zendesk and Salesforce. Designed to deliver faster responses and smarter support, TopCX offers features like instant AI-driven responses using past queries and product databases, mobile compatibility for support on-the-go, XQA performance analysis to optimize team efficiency, and real-time CSAT surveys to measure customer satisfaction. With TopCX, you’ll provide better insights, faster resolutions, and happier customers – all with the power of AI. Empower your support team today and try TopCX! #AI #CustomerSupport #Zendesk #Salesforce #TechInnovation #CXExcellence #TopCX #AIInAction #SmartSupport