Carlos Rehder

Take a moment to read the BCG view regarding M&A evolution during 2024. We can see improvement versus the previous year, but also, a double down focus on generating value on portfolio companies to succeed. Thus, the need of leveraging full potential levers both top-line and bottom-line is crucial. Link: https://lnkd.in/djDG4kbG

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Just launched: BCG’s M&A Sentiment Index—a monthly pulse check on dealmakers' willingness to engage in mergers, acquisitions, and divestitures over roughly the next six months. For the first time, decision-makers in corporations, private equity firms, and investment banks have a quantified and statistically reliable indication of where the M&A market is heading. The index’s interactive features allow users to view sentiment globally, as well as across individual regions and sectors. Leaders can now use the index, along with BCG’s proprietary insights on deal drivers and trends, to make informed judgments about the M&A market’s trajectory in the near to medium term. Step into the future of M&A and see what the index score is telling us today: https://lnkd.in/divHkFwb

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Just launched: BCG’s M&A Sentiment Index—a monthly pulse check on dealmakers' willingness to engage in mergers, acquisitions, and divestitures over roughly the next six months. For the first time, decision-makers in corporations, private equity firms, and investment banks have a quantified and statistically reliable indication of where the M&A market is heading. The index’s interactive features allow users to view sentiment globally, as well as across individual regions and sectors. Leaders can now use the index, along with BCG’s proprietary insights on deal drivers and trends, to make informed judgments about the M&A market’s trajectory in the near to medium term. Step into the future of M&A and see what the index score is telling us today: https://lnkd.in/dNjUqd9N

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To understand where the M&A market is heading, executives need more than a quarterly or semiannual snapshot of past deal activity. BCG’s M&A Sentiment Index fills this gap by providing monthly updates of dealmakers’ willingness to make the substantial investments required to buy and sell companies. BCG will refresh the index on the fourth Tuesday of each month, giving dealmakers crucial visibility into the M&A market’s near-term trajectory. To learn more, read our newly launched article: https://lnkd.in/g49zPArB

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Bain & Company’s 2024 Private Equity Midyear Report has arrived. Private equity’s two-year slide in deals, exits, and funds closed slowed in the first half of 2024, but activity remained tentative and momentum scarce. Dive into the full report here: https://atbain.co/4aJfHmo

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2023 marked a pivotal shift in #sustainability—from ambition to action. Bain's latest report highlights how technology, consumer behavior, and policy will fuel the next wave of opportunities across industries. Stay ahead of the curve. https://bit.ly/4gm8GMz

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Most recent Bain #NPSLoyaltyForum hosted by Carrier took place last week - here are a few takeaways and recommendations. I want to start by thanking Amit Mohanty, Christian Regout, Paula Fernández and team for hosting us in the spectacular Center for Intelligent Buildings. https://lnkd.in/enksNi62 What an immersive experience into the HVAC world and how to demonstrate technology to customers. "CX is about making employees’ lives easier to make customers’ experiences better." This key sentiment reinforces that a customer-centric organization starts with engaged employees. Training, tangible examples, and leadership advocacy—especially for non-customer-facing roles—lay the foundation for exceptional experiences. Integrated data strategies were a recurring theme, with advice on connecting NPS feedback, using AI to mine insights, and collaborating across departments. Focusing on targeted use cases ensures actionable results. As one participant noted: “Don’t boil the ocean; start with a few high-value use cases.” Many sessions emphasized the need for integrated data strategies to inform CX efforts. Whether it’s connecting NPS feedback with operational trends or using AI to mine unstructured feedback, the key is focused collaboration across departments. Collaborating with IT and focusing on targeted insights that drive value, rather than overwhelming teams with data, ensures actionable outcomes. As one participant noted: “Don’t boil the ocean; start with a few high-value use cases.”  I had the opportunity to facilitate a breakout discussion on the topic and will share more details in the coming weeks. I also had the pleasure of co-presenting with Louise Keely on the topic of synthetic customers and synthetic feedback. It's a a game-changing tool for CX teams as it offers the ability to - Train Frontline Teams more effectively - Validate Messaging e.g. in marketing for inclusivity - Refine Value Propositions to improve customer alignment I will share more details in the next edition of my #CustomerFirst newsletter. Please, subscribe using the link in the first comment if you want to know more. The picture below was taken in the session about Global Standards for CX Functions that we recently launched with our partners from Qualtrics and Kantar. They are helpful to teams to identify where they stand in the CX journey and determine their way forward. I really enjoyed the discussion with the forum members about use cases of the standards and how to further their programs in B2C, B2B2C and B2B. More to come ;-) #NPS #NetPromoterScore #NetPromoterSystem #CX #CustomerExperience #EX #EmployeeExperience

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BCG has just launched the first-of-its-kind M&A Sentiment Index, a new resource for all dealmakers. Whether you are a corporation, in private equity, or investment banking, this index offers a reliable, quantified view of the M&A market's trajectory. If you’re curious to know more, I recommend exploring the current index score and the M&A market’s medium-term trajectory in further detail here: https://lnkd.in/exU48ESX

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In today’s fast-changing work landscape, the ability to reskill will become increasingly vital to staying competitive. In a follow-up article to the award-winning “Reskilling in the Age of AI”, Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun share the results of a reskilling survey conducted with 1,200 U.S. employers to understand their challenges and practices when it comes to supporting career transitions. They discuss how #reskilling is on track to becoming mainstream, possible bottlenecks, and significant areas for further progress. Read more on Harvard Business Review:

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Excited to share our 2024 Private Equity Midyear Report here. It has invaluable insights into the trends shaping dealmaking, exits, and fund closures amidst the evolving economic landscape: https://atbain.co/4aJfHmo

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Diversification may seem like a smart move for #automotive suppliers, offering risk mitigation and access to growth trends. But results from our study of the top 100 suppliers find that that’s not necessarily the case. Learn more. https://atbain.co/49doyOs

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Interesting insights from the latest BCG M&A Sentiment Index update: Global M&A sentiment has climbed to an index value of 88, marking its highest point in over two years. Positive factors like recent interest rate cuts by the ECB and FED and strong global stock performance are driving this growth. For those looking to stay on top of M&A trends, our latest insights break down what’s fueling this momentum and what it means for the deal-making landscape. Explore the full update here: https://lnkd.in/e4-YDju6

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“China’s retail sector is grappling with headwinds from the broader economic slowdown, with consumer confidence yet to fully recover, ” said Bain & Company’s James Yang. “Looking ahead, e-commerce growth is expected to continue… albeit at a slower pace.” https://atbain.co/4eJw3xB

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2023 marked a pivotal shift in #sustainability—from ambition to action. Bain's latest report highlights how technology, consumer behavior, and policy will fuel the next wave of opportunities across industries. Stay ahead of the curve. https://bit.ly/3XmBnQZ

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In today’s fast-changing work landscape, the ability to reskill will become increasingly vital to staying competitive. In a follow-up article to the award-winning “Reskilling in the Age of AI”, Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun share the results of a reskilling survey conducted with 1,200 U.S. employers to understand their challenges and practices when it comes to supporting career transitions. They discuss how #reskilling is on track to becoming mainstream, possible bottlenecks, and significant areas for further progress. Read more on Harvard Business Review:

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In today’s fast-changing work landscape, the ability to reskill will become increasingly vital to staying competitive. In a follow-up article to the award-winning “Reskilling in the Age of AI”, Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun share the results of a reskilling survey conducted with 1,200 U.S. employers to understand their challenges and practices when it comes to supporting career transitions. They discuss how #reskilling is on track to becoming mainstream, possible bottlenecks, and significant areas for further progress. Read more on Harvard Business Review:

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Our 2024 Private Equity Midyear Report is here. Gain invaluable insights into the trends shaping dealmaking, exits, and fund closures amidst the evolving economic landscape: https://atbain.co/4aJfHmo

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Bain & Company’s 2024 Private Equity Midyear Report has arrived. Private equity’s two-year slide in deals, exits, and funds closed slowed in the first half of 2024, but activity remained tentative and momentum scarce. Dive into the full report here: https://atbain.co/4aJfHmo

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Our 2024 Private Equity Midyear Report is here. Gain invaluable insights into the trends shaping dealmaking, exits, and fund closures amidst the evolving economic landscape: https://atbain.co/4aJfHmo

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