About
This isn't my first rodeo - and that's a very good thing for you! For over 30 years…
Articles by Charles
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Zoom #18 on Forbes Cloud 100
Zoom #18 on Forbes Cloud 100
So cool to be part of the Zoom Video Communication Rocketship! Have you tried Zoom yet? Easier, better, and cheaper…
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Contributions
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Here's how you can guide and support younger team members as a professional in late career.
It is vital to decide what type of leader you want to be. You can do this by reflecting on the positive and negative leadership examples you've seen in your own career, as well as through learning about leadership. Many people stumble into leadership roles and never really consider what their values are and how they will express those in leadership. That's one reason we see so many poor leaders. Decide what kind of a leader you will be. Find leaders who you respect and emulate them. Identify poor leaders and learn what not to do from them. But above all, think and decide who YOU will be as a leader. http://www.recoveringsalesguy.com
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Here's how you can guide and support younger team members as a professional in late career.
If you look at your work, not as a career, but as a craft, you will inevitably be much more successful. You're not there to just meet a goal or get a promotion, but like fine cabinet maker, you are there to create functional art. Holding yourself to this type of high standard means you will be heads and shoulders above others who are just going through the motions. Here is more on this: https://recoveringsalesguy.substack.com/p/are-you-a-sales-crafts-person?r=6pra2
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Here's how you can guide and support younger team members as a professional in late career.
When looking for a mentor, you obviously want someone whose opinion and guidance you respect. Make sure you also choose someone who will not just tell you good stuff, but is willing and able to tell you what you really don't want to hear. I've written a bit about this here. https://recoveringsalesguy.substack.com/p/who-do-you-trust-to-tell-you-what?r=6pra2
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Here's how you can guide and support younger team members as a professional in late career.
Keeping balance is difficult because, despite words to the contrary, companies set up incentives, work processes, and systems to ensure you work all the time. One of the best ways to ensure you have more balance is to decide "How much is enough" in key areas of your life, including money, work, sex, houses, possessions. Do this, and you can build a framework to ensure you have not just a good career, but a great life. I've written a bit on this here: https://recoveringsalesguy.substack.com/p/how-much-is-enough
Activity
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Happy Pi Day! Today, we celebrate π (Pi) = 3.141592653…, the magical, never-ending number that keeps math lovers spinning! More importantly, one of…
Happy Pi Day! Today, we celebrate π (Pi) = 3.141592653…, the magical, never-ending number that keeps math lovers spinning! More importantly, one of…
Liked by Charles Welsh
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The job prospects are not bleak for scientists unless you want the exact same job you had with the government which is impossible. This calls for an…
The job prospects are not bleak for scientists unless you want the exact same job you had with the government which is impossible. This calls for an…
Liked by Charles Welsh
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Excited to announce my new role as Enterprise Account Manager at Palo Alto Networks! Grateful for the amazing team at Docker, and the opportunity to…
Excited to announce my new role as Enterprise Account Manager at Palo Alto Networks! Grateful for the amazing team at Docker, and the opportunity to…
Liked by Charles Welsh
Publications
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The Case for Growing Mobile: Building ROI
mLearnCon 2013
The business of learning is about creating measurable business results that cause it to be an investment worth making. Without adequate return on investment, mobile becomes another widget or doodad. But how do you measure the impact of mobile?
This session will include case studies showing how mobile was designed, implemented, and measured to drive a significant ROI and positive business impact. Moreover, the session will also reveal unique benefits that developed from using mobile that…The business of learning is about creating measurable business results that cause it to be an investment worth making. Without adequate return on investment, mobile becomes another widget or doodad. But how do you measure the impact of mobile?
This session will include case studies showing how mobile was designed, implemented, and measured to drive a significant ROI and positive business impact. Moreover, the session will also reveal unique benefits that developed from using mobile that helped qualitatively improve the actual work being done in ways that were not anticipated. Participants will learn frameworks for measuring the business impact of mobile deployments. They will benefit from key lessons learned, and they will gain an appreciation for the types of challenges, as well as unexpected benefits, that result from a mobile deployment.Other authors -
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Take Your Learning to the World
Fall 2012 Chief Learning Officer Symposium
Taking in-person, instructor-led training to the virtual world requires much more than just a quick Web conferencing purchase. This session will walk through a real case study of RTI, a global organization that took its successful live instructor-led training program to the Web. Traversing this path required embracing mobile learning, building a new training business model and boldly transforming learning in a technology-regressive, traditional profession, and includes a surprising insight on…
Taking in-person, instructor-led training to the virtual world requires much more than just a quick Web conferencing purchase. This session will walk through a real case study of RTI, a global organization that took its successful live instructor-led training program to the Web. Traversing this path required embracing mobile learning, building a new training business model and boldly transforming learning in a technology-regressive, traditional profession, and includes a surprising insight on an unexpected use of mobile technology by learners. The speakers will share how this project began, grew and is being accomplished. They will share their key desired outcomes, lessons learned and recommendations to make your training transformation project execute superbly.
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This is must be obvious to any non-myopic manager. I wonder if Amazon has considered that the employees going willingly back into full-time on-site…
This is must be obvious to any non-myopic manager. I wonder if Amazon has considered that the employees going willingly back into full-time on-site…
Liked by Charles Welsh
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A steep pyramid with top down dictate is the optimum management model for autocrats. Of course this necessitates rounding up the wage slaves on site…
A steep pyramid with top down dictate is the optimum management model for autocrats. Of course this necessitates rounding up the wage slaves on site…
Liked by Charles Welsh
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#WIPL2024 was not only about meeting #VenusWilliams! Some of the current legal topics I covered during my #AI & #Antitrust panels at Women Influence…
#WIPL2024 was not only about meeting #VenusWilliams! Some of the current legal topics I covered during my #AI & #Antitrust panels at Women Influence…
Liked by Charles Welsh
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Enjoyed presenting at SemiconWest regarding workforce development strategies including how apprenticeship programs can source STEM talent
Enjoyed presenting at SemiconWest regarding workforce development strategies including how apprenticeship programs can source STEM talent
Liked by Charles Welsh
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Stuart Lander
Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience
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Warren Kyle
Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience
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Dennis David Müllert
Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience
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Giovanna Andreana
Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience
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Mike Driessen
This is excellent advise and as someone who sold consulting services side by side with Dave Levitt, I can attest to his expertise and proven approach. Building a good business cases needs to be a repeatable process for use on all deals, and requires super stars who understand business metrics and how they relate to your solution.
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Justin Dass
Excited to be representing OutSystems with Sergio A. at the upcoming Evanta, a Gartner Company, SoCal CIO Executive Summit tomorrow in Long Beach, CA. We look forward to seeing many SoCal Tech Leaders there! The marriage between AI and High Performance Low Code software is truly transforming organizations. Do NOT sleep on this evolution. #OutSystems #EvantaaGartnerCompany #CIOExecSummit #SoCal #AI #HighPerformanceLowCodePlatform #Software #DigitalTransformation #DevelopmentEvolution #EmergingTechnologies
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Rudy Heezen
Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience
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Kelly Vincent
I am a strong proponent of the idea that it is never too early to start teaching our children important life lessons - like financial literacy for example. I am so excited for Intuit to launch our new, free financial literacy program for students and educators. Intuit for Education is going to make a huge difference in the lives our young people, but it starts with visibility and awareness that this program is even available. So, please like and share this great new program with your network and let's help set our next generations up for success! #PMTalk #ProductTalk #PMsOfIntuit #ProductManagement #IntuitForEducation #FinancialLiteracy #InvestInOurFuture
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Nancy Carlyle Harlan
Here’s No. 3 of the 10 best practices I've learned over 10 years building and leading #ABM programs. (Ten years have flown by because #ilovemyjob!) Create a program structure and process that constantly reinforces the importance of the message. Technology should enable your program, but not define it. Know your customer--what are their business objectives and what hurdles do they need to overcome to achieve them. Clearly identify how your company can help the customer achieve those objectives and overcome those hurdles. Focus on the message. Develop a UNIQUE value proposition. Create unique content. Then package/deliver that content in a way that its interesting, applicable and drives action by the target audience. Tools like #Draup, #6Sense, #SFDC, #Marketo, #Postal and #Folloze are excellent at informing, actioning, and making your content look beautiful. But they can’t make any impact if you start with a weak or irrelevant message. PS. Partner with a great ABM agency like #Hut3 to create your message! #accountbasedmarketing #contentisking
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Garrett Hogan
Did you know that most CRM implementations fail due to a lack of expertise and planning? It's true! That's why having expert support can make all the difference in increasing efficiency and closing deals. Discover how BrainSell transformed UCSC Silicon Valley Extension's operations by not only implementing HubSpot but also empowering them to become CRM experts. 🚀 Check out our latest case study for the full scoop! https://bit.ly/3wGqjET #CRM #EfficiencyBoost #SuccessStories
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Julie Minamiura
How could @Texas Tech University grow from 30,000 to 40,000 students and maintain a personal connection to each and every student? By turning to @Salesforce for Education, built on the Einstein 1 Platform, the institution increased enrollment and doubled down on data-driven engagement strategies to boost four-year graduation rates. Learn more:
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Shantanu Basu
Intel Corporation friends in Portland, OR, a few tips to navigate a job loss and/or prepare for the eventuality of one: 1. Engage with Skip Newberry (he, him) and the Technology Association of Oregon. This helps you understand the local tech landscape and network locally. 2. Subscribe to the Portland Business Journal. Seattle's version is useful too. This gives you a list of ALL the businesses in the Pacific Northwest, segmented by industry and size. 3. As you redo your resume', be critical of the language you're using. This is no longer an Intel resume'. It needs to be devoid of Intel jargon. This is tougher than you think. 4. Use the The 2-Hour Job Search method to organize your job search. 5. I found that serving others, especially those with less privilege than myself, helped me appreciate my privilege and luck even during the bad times. You can serve, literally, and give of yourself to help yourself at Blanchet House & Farm. I am happy to help with my network on LinkedIn, lend shoulders & ears, and provide practical advice from my experience making the journey out of Intel while retaining the best of what I learned in my long tenure there. All the best. #jobsearch #layoffs
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MOHAMMAD AL-SOURI
With strategic planning and expert guidance, change doesn't need to be intimidating. That's the take-away you'll get when you read this blog on how @DocuSign helped drive digital transformation at the California Department of Water Resources. Read the blog for a look at the 5 best practices behind the agency's success — like training, communication and executive management — and to get access to a whitepaper that delves deeper into change management strategies. Contact Home & Office Improvements Ltd to learn how DocuSign solutions can transform your business.
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Oliver Auty
How are other organizations preparing for the future? The UC Irvine team generously shared all their hot tips and expertise in this insightful webinar. From not overlooking “silent skills” and empowering employees to manage their careers there was lots of great advice! Learn more about why UC Irvine chose Fuel50 to help grow their people and ultimately their organization too. Carve out an hour and watch here: https://hubs.la/Q02BQFx50 . #Fuel50 #TalentMobility
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Esther Friend
Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience
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Tedd Mills
With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience
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Thomas "Mac" McAdams
Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. Download our new infographic to see how we can guide you on leveraging automated sequences, real-time insights, and data visualizations to help your sellers win more deals. #Microsoftpartner #CRM #salestechnology
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