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Group travel is a key component of an effective sales strategy for hoteliers, but responding to a request for proposal (RFP) can be time consuming, resource intensive, and sometimes fruitless. This doesn’t have to be the case. By taking stock of your strengths, you can identify which opportunities to pursue and create open channels of communication with planners to maximize bookings and win more market share. John Russell, Product Director, Sales & Event Management, Hospitality, Amadeus explains how to take the friction out of group RFPs in this article for Premier Hospitality Magazine: https://lnkd.in/gdwftRcT

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66% of Americans are more likely (25%) or equally as likely (41%) to stay in a hotel this holiday season (l'm one of them ✅ !) compared to a year ago, according to a new survey commissioned by AHLA and conducted by Morning Consult. 🦃🕎🎄   However, despite its many positive findings, the poll also underscores how the lingering effects of inflation continue to pose significant challenges for hoteliers and other travel-related businesses. It found that over the next four months, 56% of respondents said inflation is likely to reduce their chance of staying in a hotel, up slightly from 55% in the spring.   ➡ Read more insights from the holiday travel poll in AHLA's press release: https://lnkd.in/ggMUf8BF  

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How can hospitality professionals turn thoughtful gestures into unforgettable guest experiences? Dive into our latest episode with Kay Walten on The Hospitality Edge podcast to explore this transformative concept! Kay shares insights on the power of small, meaningful actions and the role of staff in enhancing guest interactions. Here are 3 takeaways: INCREASED GUEST LOYALTY: In an industry where competition is fierce, small personalized touches can lead to unforgettable experiences, encouraging repeat visits and enhancing guest loyalty. BOOSTED TEAM MORALE AND EFFECTIVENESS: Treating staff as valuable brand ambassadors elevates their engagement and effectiveness, which improves overall service quality and creates a positive work environment. CULTURAL ENRICHMENT THROUGH HOSPITALITY: Today's guests seek authentic and enriching experiences. Hospitality professionals have an opportunity to bridge cultural divides, offering guests a richer understanding and appreciation of diverse locales. These strategies highlight the potential for building strong, memorable connections in hospitality, enhancing both guest loyalty and community engagement. Smart Pineapple Listen to the full episode: 🎥 YouTube: https://bit.ly/3XtANSF 🎧 Spotify: https://spoti.fi/3Mxrs5Q 🍏 Apple Podcasts:https://apple.co/3XeNXRY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #Podcast #GuestExperience #PropertyManagement #CommunityEngagement

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Aloha, HSMAI Hawaii Chapter community! 🌺 Check out this insightful article by LODGING Magazine: "Seven Ways Hoteliers Can Foster Better Partnerships with Meeting Planners." Learn how personalized experiences, transparent communication, and strategic collaborations can elevate guest satisfaction and drive business success! Read more: https://lnkd.in/g_nKhtaq #HospitalityPartnerships #EventPlanning #HotelIndustry #HSMAIHawaii

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How effective is your team's communication, especially between different departments? Derek Pando from Relay notes that in large hotels, you're 4x more likely to work across departments, and in luxury hotels, the likelihood is 3x higher. He says better communication across departments increases the level of service and quicker outcomes for employees. Check out the full episode in the comments and make sure to 👍 and ➕ The Modern Hotelier! #TheModernHotelier #Podcast

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For the three months ended March 31, system-wide comparable RevPAR increased 2% compared to the same period in 2023 due to increases in both occupancy and ADR, and management and franchise fee revenues increased 14.4% compared to the same period in 2023. #hospitalitynews #hilton #hotels #travel

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Independent hoteliers are rewriting the rules of hospitality. Unlike their branded competitors, independents aren’t bound by rigid standards—they have the freedom to design tech stacks tailored to their unique vision. This freedom allows independent operators to adopt scalable, future-ready technology that fits their needs—on their timeline. By investing in tools like advanced automation and seamless integrations, they’re staying agile and ahead of the competition. Discover how independents are leveraging their flexibility to thrive. #HotelTech #DataAnalytics #HospitalityInnovation https://lnkd.in/gvvRCfwX

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Group travel is a key component of an effective sales strategy for hoteliers, but responding to a request for proposal (RFP) can be time consuming, resource intensive, and sometimes fruitless. This doesn’t have to be the case. By taking stock of your strengths, you can identify which opportunities to pursue and create open channels of communication with planners to maximize bookings and win more market share. John Russell, Product Director, Sales & Event Management, Hospitality, Amadeus explains how to take the friction out of group RFPs in this article for Premier Hospitality Magazine: https://lnkd.in/gDQJ7Btd

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STR has tweaked its U.S. hotel forecast for 2024-25. Here's what it's looking like: #HOTELS #hotelnews #hotelindustry #hospitality #hospitalitynews #hospitalityindustry

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Do you know how your current buyer is spending their money and what matters to them? Price sensitivity is a HOT🔥TOPIC right now in hospitality. How are you innovating your current sales structure to better serve your guests and thrive instead of just survive? Make sure to grab a ticket to the HSMAI San Diego Chapter State of the Industry Event to learn more about where and when your customers are spending their money so you can figure out why they may not be spending it with you! #sales #hospitlaityindustry #economics #revenue #sandiego

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What does #diversity mean to you? Many people think of race or gender/sexual orientation but it's more than that. It includes people with different skills sets and abilities and is one of the elements that make working in hospitality always interesting. #TheAnaheimHotel #OCGoodwill #DevelopmentalAbilities #OvercomeBarriers #Employment. https://lnkd.in/gsTmsG-d

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There are some great points made here: https://lnkd.in/giJkhhMJ Michael Blank from Woodmont: Focus on solutions to Save Money, Enhance Revenue, Generate Immediate ROI. Barry James Phillips from Loews: Integration of solutions into tech stack is paramount. Chris Richardson LEED A.P. from Davidson: With ADR and Occupancy at all time highs, focus on utilities and lowering utility cost. The great news is FreshAir Sensor does exactly what these three executives are looking to accomplish. Did you know: FreshAir Sensor is an easy and affordable way to lower housekeeping expenses, capture revenue from airborne anomalies (like smoking, vape, etc), increase GSS scores, the solution is integrated into Service Optimization for ticketing and PMS solutions for billing AND can inform other IoT devices (like HVAC) when guests are in the room lowering utility costs! FreshAir Sensor is squarely positioned to boost the bottom line and increase guest satisfaction!

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Group travel is a key component of an effective sales strategy for hoteliers, but responding to a request for proposal (RFP) can be time consuming, resource intensive, and sometimes fruitless. This doesn’t have to be the case. By taking stock of your strengths, you can identify which opportunities to pursue and create open channels of communication with planners to maximize bookings and win more market share. John Russell, Product Director, Sales & Event Management, Hospitality, Amadeus explains how to take the friction out of group RFPs in this article for Premier Hospitality Magazine: https://lnkd.in/gxUuRXEG

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A recent article from Lodging Magazine highlights creative ways hotels are navigating rising costs in food and beverage services, including strategies like flexible staffing, streamlined menus, and technology adoption. With labor and efficiency top of mind, these adjustments emphasize the power of integrated solutions. At Inn-Flow, we’re dedicated to simplifying operations through our all-in-one platform, helping hotels streamline labor planning, minimize costs, and optimize revenue — all while reducing the need for multiple tools and manual processes. Check out the full article for more insights: Lodging Magazine: https://hubs.ly/Q02Zz8wz0 #HotelManagement #HotelOperations #InnFlow

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🧑‍💼 Trend #3 of 5: Labor Shortages & Retention – The Ongoing Challenge The hospitality industry continues to face significant labor shortages. 52% of hotel operators report difficulty hiring and retaining housekeeping staff. In response, resorts are offering higher wages, flexible schedules, and other incentives to keep employees motivated and engaged. 💡 Key Takeaway: Focusing on employee well-being and offering career development opportunities are key strategies in combating labor shortages and reducing turnover in housekeeping teams. 📊 This is the third post in a series of 5 key trends observed by Sun Hospitality in 2024. #HousekeepingExcellence #HousekeepingInnovation #ResortHousekeeping #HospitalityTrends #ServiceExcellence #CleaningStandards #GuestSatisfaction #HospitalityLeadership

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In the dynamic world of hospitality, staying ahead of talent acquisition trends is crucial for businesses aiming to attract and retain top talent. The industry faces unique challenges, from high turnover rates to the need for diverse skill sets. Learn more in our latest post: https://lnkd.in/gJtCHT2q #Recruitment #HospitalityTrends #HR

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