Hospitality Technology

In the hospitality industry, a focus on guest personalization, technology integration, and staff retention drives business success. Leveraging tech solutions and partnerships optimizes operations and enhances guest satisfaction. Strategic investments in technology ensure a competitive edge and long-term growth. #HotelManagement #TechInnovation #GuestExperience #StaffRetention #BusinessSuccess

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While AI has recently dominated discussions at SLIF, hospitality veteran Bill Walshe brought the conversation back to what matters most: authentic human connection and the pride that powers exceptional service. https://hubs.li/Q02Z-1Jv0

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For visionary hospitality professionals, technology is more than just a tool—it’s a strategic opportunity. We’re fortunate to have partners like GoodNight Stay, who fully commit to the digital guest experience with Enso Connect and are seeing phenomenal results. The impact speaks volumes: 💰 Over $250,000 in revenue in the first six months of implementation 📈 Average monthly upsell revenue of $40 per listing ⚡️ Rapid time to value: just 6 days With nearly every other visitor to Phoenix staying at an Enso-connected property, we’re well on our way to Arizona (and beyond!) domination, all thanks to our incredible partners at GoodNight Stay. And this is just the beginning. Curious to see how they did it? Read the full case study—link in comments! Stay tuned, we’re gearing up to deliver even more tools to elevate revenue and efficiency in the coming months. #VacationRentals #ShortTermRentals #BoutiqueHotels #HospitalityProfessionals #HospitalityPros #GuestExperience #GuestMessaging #GuestCommunication #HospitalityAI #HospitalityTech #HospitalityTechnology #UnifiedInbox #Upsells #HospitalityRevenue #RevenueManagement

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Did you know: Data suggests that wine has a much lower carbon footprint than bottled water? #Sustainability #Stepstosustanability #Trees4events #Trees4Travel #LiveEvents https://lnkd.in/eZpwBmP6

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Leveraging AI in hospitality requires careful consideration of guest interactions. Jason Reader from Remington Hospitality prioritizes guest connection while embracing technology. Their approach involves thorough testing and human monitoring to optimize AI implementations. Learn how Remington strikes the right balance between innovation and hospitality excellence. #AIIntegration #GuestConnections #TechInHospitality #InnovationJourney

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OTB in hospitality: Your guide to on-the-books data and why it matters #revenueinsights #lighthouse #revinsight #hotelRM #revenue #revenuemanagement #hotelrevenuemanagement #hotels #hotelier #hotelnews #hotelinsights by RevInsight Hotel Revenue Management

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Mark your calendar, grab a coffee (or maybe lunch), and spend an hour with us! With the moderating talent of Glenn Haussman and valuable insights from Ben Perelmuter, Ben Campbell, Jason Kreul and Moneesh Arora, we know it will be fun and informative! If you've attended or watched Hotel Business Magazine's many #HotTopics events, you know you're in for an engaging and worthwhile 60-minute power panel; if you haven't, give it try. The link to register is in the post. #hotelbusiness #industryinsights #leadershiplessons #hotelprofitability

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🎙️ Want to turn your guest data into actionable insights? Adam Mogelonsky reveals to Karen Stephens the importance of having high-caliber guest profiles for personalized marketing on the latest episode of Hotel Moment. It’s not just about collecting data; it’s about knowing your guests well enough to tailor offers that truly resonate. From anniversary packages to customized experiences, learn how deep knowledge of your guests can enhance their stay and boost your revenue. 👉 Dive into the world of data-driven marketing and see the impact of detailed guest profiles. #Personalization #GuestData #MarketingStrategy #HotelMoment

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A recent article from Lodging Magazine highlights creative ways hotels are navigating rising costs in food and beverage services, including strategies like flexible staffing, streamlined menus, and technology adoption. With labor and efficiency top of mind, these adjustments emphasize the power of integrated solutions. At Inn-Flow, we’re dedicated to simplifying operations through our all-in-one platform, helping hotels streamline labor planning, minimize costs, and optimize revenue — all while reducing the need for multiple tools and manual processes. Check out the full article for more insights: Lodging Magazine: https://hubs.ly/Q02Zz8wz0 #HotelManagement #HotelOperations #InnFlow

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What do tech-savvy hotel operators have in common? 🤔 Find out in this insightful article on HotelTechReport.com from our very own Director of Sales for North America, Bryan Knapp 👇🏨 https://hubs.li/Q02Fw_tv0

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Discover how the integration between GoTab and Tripleseat revolutionizes event planning, streamlining processes, enhancing guest experiences, and maximizing revenue for hospitality operators. Read the Latest full News - https://lnkd.in/d_S9xB6h #martech #martechedge #integration #collaboration #guestexperience #hospitality #eventmanagement #businessgrowth #innovation #transformation #technology

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Is facial recognition the new face of hospitality? According to LODGING Magazine it’s revolutionizing the guest experience. The hospitality industry increasingly turns to biometrics to streamline check-in, check-out, and payment processes, enhancing guest experiences while addressing staffing challenges. With privacy concerns being addressed and improved protections in place, facial recognition is set to see greater adoption in 2024 and 2025. It offers higher accuracy and lower disease transmission risk compared to fingerprint technology. Solutions like CyberLink's FaceMe enable seamless check-ins via smartphones and self-service kiosks. Beyond access control and payments, biometrics can even assess guest satisfaction through emotion detection. As technology costs decrease and public comfort with biometrics grows, wider adoption is on the horizon. https://lnkd.in/gbZAV4gU

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This cover story has been a long time coming. From navigating Chapter 11 bankruptcy to scaling over 500 units across nearly 40 states, SPB Hospitality CEO Josh Kern knows what it takes to turn challenges into opportunities. With a people-first mindset and a bold approach to innovation, Kern is proving that operational efficiency and cultural cohesion can coexist—even in a portfolio as diverse as Logan's Roadhouse, J. Alexander's Restaurants, Old Chicago Restaurants, Krystal Restaurants LLC, and more. Here’s how Kern and his team are setting a new standard for growth, acquisition, and reinvention in the restaurant world—and what other operators can learn from their playbook. Read it here: https://lnkd.in/eBga_CXY

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🥳 We're back with another series of IMEX Insights, kicking things off with leadership expert Holly Ransom. Holly spoke to us after moderating the new - Emergent Leadership Day - which brought together CEO’s and senior leaders from Hilton, Las Vegas Raiders, Cirque du Soleil Entertainment Group, Live Nation Entertainment and more! Find out what they had to say here ⬇️ Stay tuned as we will be sharing more fresh insights from speakers and industry leaders at IMEX America.

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ROOMDEX RELEASES FRONT DESK ACCELERATOR ORLANDO, FLORIDA – November 5, 2024 - ROOMDEX, the sole provider of attribute-based upselling for hotels, has announced the release of ROOMDEX Front Desk Accelerator. The companion application puts the power of Attribute-based Upselling (ABS) into the hands of front desk hotel staff. Traditional front desk upselling has been challenged by the lack of personalized recommendations, no dynamic pricing, low staff motivation to sell, and the guest’s urgency to get to their room quickly. ROOMDEX Front Desk Accelerator solves these four issues: ·     Personalization: Staff members are presented with an array of offers that are personalized to each guest. ·     Dynamic Pricing: Upgrade and Special Offer prices are dynamically set up-to-the-minute based on availability and demand, so each sales maximizes incremental revenue. ·     Easier Sales Conversation: The upsell process changes from a sales pitch to an easy conversation about unique room features that the guest might enjoy (e.g. “Would you be interested in an upgrade to a city view?”). ·     Speed of Use: The entire process requires only three clicks to review, select and apply to the guest folio. For more information, contact Sergio G. at the link in the comments. #upselling #guestexperience #hoteltechnology

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Revolutionize your inventory process and elevate your operations. Angelo Esposito’s Wisk AI combines tech and hospitality expertise to help restaurateurs slash costs, save time, and focus on what matters most: delivering exceptional guest experiences. #howtocutcogs #howtolowerlabor #restaurantai

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“The rapid pace of technological change, including the adoption of AI and machine learning, requires significant investment in new systems and training for staff. Hospitality revenue managers must stay updated with the latest innovations to remain competitive, which can be resource intensive.” —Ryan Mummert, Senior Principal, Insights & Data Portfolio Leader, Capgemini Explore 3 AI-driven insights for hospitality revenue management success in 2025. https://hubs.li/Q02ZbM-S0 Sponsored by Capgemini

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Independent hoteliers are rewriting the rules of hospitality. Unlike their branded competitors, independents aren’t bound by rigid standards—they have the freedom to design tech stacks tailored to their unique vision. This freedom allows independent operators to adopt scalable, future-ready technology that fits their needs—on their timeline. By investing in tools like advanced automation and seamless integrations, they’re staying agile and ahead of the competition. Discover how independents are leveraging their flexibility to thrive. #HotelTech #DataAnalytics #HospitalityInnovation https://lnkd.in/gvvRCfwX

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