Joseph Michelli, Ph.D.

Joseph Michelli, Ph.D.

Pinellas Park, Florida, United States
10K followers 500+ connections

About

*Board Member for Customer-Centric Businesses
*Consultant/Customer Attraction…

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Experience

  • Metova Graphic

    Metova

    Bentonville, Arkansas, United States

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    United States

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    United States

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    Colorado Springs, Colorado

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    Colorado Springs, Colorado Area

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    Greater Denver Area

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Education

Licenses & Certifications

Publications

Honors & Awards

  • Impact on the Customer Experience Profession

    Customer Experience Professional Association

    Conferred to an individual who has influenced the practice of customer experience across industries and geographies through thought leadership contributions, championing diversity, equity, and inclusion to create more inclusive and accessible experiences for all customers.

  • Best Company Culture Books of All Time

    Book Authority

    BookAuthority identifies and rates the best books in the world, based on public mentions, recommendations, ratings, and sentiment. The Zappos Experience is on the 81 Best Company Culture Books of All Time list.

  • Customer Service Influencer

    Fit Small Business

    Fit Small Business has scouted the web for customer service influencers with a robust social media presence and put together a list of the best Customer Service Influencers of 2019.

    The goal for this list is to present helpful tips right from the customer service experts themselves. The influencers listed have outstanding credentials, expertise, and skills pertaining to the customer service industry, as well as an impressive quantity of social media followers.

  • Top Ecommerce Influencer

    Fit Small Business

    Fit Small Business has scouted the web for e-commerce influencers with robust social media presence and put together a list of the top Ecommerce Influencers of 2019.

    The goal for this list is to present helpful tips right from e-commerce experts. The influencers listed have outstanding credentials, expertise, and skills pertaining to the e-commerce industry, as well as an impressive quantity of social media followers.

  • World's Top 30 Customer Service Professionals

    Global Gurus

    Global Gurus is a research organization. Global Gurus chooses remarkable leaders who make an impact, from people who took time to vote for them and who have been chosen and voted for by the people/public/our audience.

  • Customer Experience Update MVP Awards Winner

    Customer Experience Update

    Customer Experience Update brings together the best content from hundreds of industry thought-leaders. These awards will recognize the Most Valuable Posts as judged by our readers, award committee, and our machine intelligence and social media. We will recognize the posts that provide the highest value to industry professionals - useful and actionable information, that is tactical or strategic in nature, providing either long-term or short-term value.

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