Kjell Carlsson, Ph.D.

Kjell Carlsson, Ph.D.

West Newton, Massachusetts, United States
4K followers 500+ connections

About

Kjell advises organizations on driving business impact with AI and data science. He does…

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Experience

Publications

  • Augmented Intelligence Unlocks The Intelligence in AI

    Forrester Research

    What do fully autonomous vehicles, virtual agents, and human-like robots have in common? They're terrible role models for driving outcomes with AI, as they require big investments, take years to develop, and fail to meet expectations. In contrast, augmenting human intelligence with AI leverages both AI's superhuman advantages and humans' advantages over AI to quickly create substantial business value. This report describes augmented intelligence to help application development and delivery…

    What do fully autonomous vehicles, virtual agents, and human-like robots have in common? They're terrible role models for driving outcomes with AI, as they require big investments, take years to develop, and fail to meet expectations. In contrast, augmenting human intelligence with AI leverages both AI's superhuman advantages and humans' advantages over AI to quickly create substantial business value. This report describes augmented intelligence to help application development and delivery (AD&D) pros design AI projects with the greatest near-term transformative potential.

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  • The Forrester Wave™: Multimodal Predictive Analytics And Machine Learning Solutions, Q3 2018

    Forrester Research

    In our 24-criteria evaluation of multimodal predictive analytics and machine learning (PAML) providers, we identified the 13 most significant ones — Dataiku, Datawatch, FICO, IBM, KNIME, MathWorks, Microsoft, RapidMiner, Salford Systems (Minitab), SAP, SAS, TIBCO Software, and World Programming — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise application development and delivery (AD&D) leaders make the best choice.

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  • The Forrester Wave™: Notebook-Based Predictive Analytics And Machine Learning Solutions, Q3 2018

    Forrester Research

    In our 24-criteria evaluation of notebook-based predictive analytics and machine learning (PAML) solutions providers, we identified the nine most significant ones — Anaconda, Civis Analytics, Cloudera, Databricks, Domino Data Lab, Google, H2O.ai, OpenText, and Oracle — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.

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  • The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018

    Forrester Research

    In Forrester's evaluation of the emerging market for AI-fueled speech analytics, we identified the 11 most significant providers in the category — Aspect, CallMiner, Clarabridge, Cogito, Genesys, Invoca, Mattersight, NICE, OpenText, Tethr, and Verint — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Application development and delivery (AD&D) professionals can use this review to select the…

    In Forrester's evaluation of the emerging market for AI-fueled speech analytics, we identified the 11 most significant providers in the category — Aspect, CallMiner, Clarabridge, Cogito, Genesys, Invoca, Mattersight, NICE, OpenText, Tethr, and Verint — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Application development and delivery (AD&D) professionals can use this review to select the right partner for their speech analytics needs.

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  • New Tech: AI-Fueled Speech Analytics Solutions, Q2 2018

    Forrester Research

    The introduction of artificial intelligence (AI) technologies into speech analytics has turned this once-quiet backwater of the customer service world into a growing market for customer insight across sales, service, and marketing. This report presents a review of 21 vendors in the AI-fueled speech analytics tools market. Application development and delivery (AD&D) pros should use it to understand the capabilities within major market segments and to inform their technology strategies.

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  • Best Practices: Scaling Data Science Across The Enterprise

    Forrester Research

    Executives and data scientists alike are frustrated by the challenges of turning new data science initiatives into business impact at scale. To successfully scale data science, firms need to better align data science, IT, and business teams to work together more effectively. This report lays out five best practices that application development and delivery (AD&D) professionals should use to drive business value with new data science initiatives across their organizations.

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  • Now Tech: Predictive Analytics And Machine Learning Solutions, Q2 2018

    Forrester Research

    You can use predictive analytics and machine learning (PAML) solutions to help data science teams become more productive, foster collaboration, and drive business outcomes. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) pros should use Forrester's Now Tech report to understand the value they can expect from a PAML solution…

    You can use predictive analytics and machine learning (PAML) solutions to help data science teams become more productive, foster collaboration, and drive business outcomes. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) pros should use Forrester's Now Tech report to understand the value they can expect from a PAML solution provider and select vendors based on size and tool set approach.

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  • AI Unlocks The Business Intelligence In BI

    Forrester Research

    Business intelligence (BI) technology is the foundation of an insights-driven business. But even enterprises committed to data-driven decision making and that utilize modern BI tools frequently fail to transform data into actionable insights and tangible business outcomes — they are not yet insights driven. This report will guide application development and delivery (AD&D) pros working on BI initiatives on which artificial intelligence (AI) technologies they can deploy to boost BI capabilities.

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  • AI APIs In The Cloud Are Here

    Forrester Research

    Add artificial intelligence capabilities to your applications! That's what C-suite executives are increasingly telling application development and delivery (AD&D) professionals to do. And major cloud vendors such as Amazon Web Services, IBM, Google, Microsoft, and Salesforce are aiming to make it dead simple by offering AI APIs in the cloud for a pretty cool subset of AI capabilities including vision, speech, language, and conversational assistants. AD&D pros should read this report to…

    Add artificial intelligence capabilities to your applications! That's what C-suite executives are increasingly telling application development and delivery (AD&D) professionals to do. And major cloud vendors such as Amazon Web Services, IBM, Google, Microsoft, and Salesforce are aiming to make it dead simple by offering AI APIs in the cloud for a pretty cool subset of AI capabilities including vision, speech, language, and conversational assistants. AD&D pros should read this report to understand the key categories of AI APIs and what the various cloud vendors offer.

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  • Artificial Intelligence Supercharges Speech Analytics

    Forrester Research

    Enterprises can extract an unprecedented level of business insight from customer conversations thanks to new advancements in artificial intelligence (AI). A new generation of AI-enhanced speech analytics apps is surfacing more valuable, actionable insights faster and with greater accuracy. Early adopters are using these apps to dramatically improve sales effectiveness and customer service. This report outlines the opportunity and ways that application development and delivery (AD&D)…

    Enterprises can extract an unprecedented level of business insight from customer conversations thanks to new advancements in artificial intelligence (AI). A new generation of AI-enhanced speech analytics apps is surfacing more valuable, actionable insights faster and with greater accuracy. Early adopters are using these apps to dramatically improve sales effectiveness and customer service. This report outlines the opportunity and ways that application development and delivery (AD&D) professionals can leverage AI for speech analytics.

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Languages

  • English

    Native or bilingual proficiency

  • Swedish

    Native or bilingual proficiency

  • French

    Limited working proficiency

  • Mandarin

    Limited working proficiency

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