Maryann Walker

Credit unions: Your member experience requires constant attention and vigilance. Make sure that you: - Regularly assess your member journey across all channels. - Define your brand thoroughly for a consistent experience. - Create a journey map to identify all touchpoints. - Conduct monthly trainings to keep everyone aligned. As you map out your customer journey, don't forget your member authentication processes. Are outdated methods like one-time passcodes or knowledge-based questions frustrating your members? If so, IDgo offers a seamless, passwordless solution that not only enhances member experience, but also bolsters fraud protection. #CreditUnions #MemberExperience #Authentication

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⛔️ 🤔 Mergers—are they the only growth path left for credit unions? Shawn Premer, SPHR, SHRM-SCP Chief Human Resources Officer at Consumers Credit Union talks about the challenges credit unions face: saturated markets, limited resources, and the struggle to stay afloat. 💬 But is consolidation the only way forward? #creditunions #mergers #leadership

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Hear from PNC leaders on how key market and economic themes may impact 2025, and beyond. Register here. https://lnkd.in/eCaMkFkZ

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Do you need to retain a critical executive? Is it time to reward your best leaders? Are you looking for the executives that will take you to the next level? Are you approaching a leadership transition? Almost all credit union boards are faced with one of these questions, and if that describes your credit union or non-profit, a Supplemental Executive Retirement Plan (SERPs) maybe the answer. Join us for a webinar so we can guide you through the process!

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https://lnkd.in/gHedYqst Latest North Dakota Today Interview, Talking Core Upgrade at CCU and some Fraud Prevention!

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Veritex Community Bank is proving that change management does not have to be a barrier to modernization: within 30 days of implementing MANTL, every team member responsible for opening accounts across all 29 branches was using the new system. Rudy A.P. Beeching, EVP and Managing Director of Retail and Business Banking at Veritex Community Bank, shares five best practices for encouraging employee adoption and overcoming change management obstacles when deploying new technology across a branch network. Learn how you can embrace change management and empower your branch teams to reach their deposit goals faster: https://lnkd.in/g4cVEQuf

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Our relationship with you is built on respect, honesty, and fairness. At AGD Bank, integrity isn’t just a value—it’s the foundation of every interaction. We are committed to being your trusted financial partner, every step of the way. Learn more about our commitments at: https://bit.ly/3AkjCJW #IntegrityMatters #CustomerFirst #AGDCommitments #TheBankThatGrowsWithYou

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📣 Mental Health Awareness Month - Support AFSP📣 May is Mental Health Awareness Month, a time to shed light on mental health, fight stigma, provide support, educate the public, and advocate for policies that support people with mental illness and their families. This year, we’re asking for your help to support the American Foundation for Suicide Prevention (AFSP). AFSP is a voluntary health organization that gives those affected by suicide a nationwide community empowered by research, education, and advocacy to take action against this leading cause of death. Your donation can make a difference: $25 can fund a Lifesaver Kit for one person struggling with mental health issues. $50 can provide educational materials to 25 people about mental health and suicide prevention. $100 can train a field advocate to effectively advocate for suicide prevention and mental health policies. Every dollar counts in helping AFSP achieve its mission to save lives and bring hope to those affected by suicide. Let’s stand together this Mental Health Awareness Month and show our support for those who are struggling. This initiative is proudly sponsored by the Minds Matter ERG at Ameris Bank. To donate, please visit the official AFSP website. Remember, no amount is too small when it comes to saving lives. Thank you for your support! 💚 #MentalHealthAwarenessMonth #StopSuicide #SupportAFSP #MindsMatter #AmerisBank

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Why It Matters: Dividends allow members to earn returns on their savings, reflecting the cooperative nature of credit unions, where profits are shared among members rather than given to external shareholders. #mpscu #BankingWordOfTheWeek #CreditUnionBenefits #FinancialLiteracy

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You can help Roti Bank in various ways: 1. *Donate Food*: Prepare and donate excess food to Roti Bank branches. 2. *Volunteer*: Join Roti Bank as a volunteer to help with food collection, distribution, and other activities. 3. *Donate Funds*: Support Roti Bank financially to help them expand their reach and operations. 4. *Spread Awareness*: Share information about Roti Bank's mission and impact to inspire others to join the cause. 5. *Partner with Roti Bank*: Collaborate with your organization or business to support Roti Bank's initiatives. 6. *Donate Resources*: Provide vehicles, utensils, or other necessary resources to aid their operations. Every bit of support counts, and together we can make a significant difference in reducing hunger and food waste! #अखिल_भारतीय_रोटी_बैंक_ट्रस्ट #rotibankvaranasi #raushanroti #rotibankvns #AIRBT #HungerHeroes

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The power of observation and understanding over reaction. ✨In today’s fast-paced world, it’s all too easy to jump to conclusions or respond impulsively. However, taking a moment to observe and truly understand a situation can lead to more thoughtful and effective outcomes. 🌱 As professionals, cultivating this mindset can enhance our decision-making, foster better relationships, and ultimately contribute to a more positive work environment. Let's strive to embrace patience and empathy in our interactions and decision making, learning from challenges rather than merely reacting to them. #Emotionalintelligence #Leadership #Teamwork

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"By embracing a people-first culture, ConnectOne Bank has been able to evolve and modernize in order to equip our talent for the future, despite what comes." Read more from President Elizabeth Magennis on how Building Tomorrow's Bank Begins with Building Talent: https://lnkd.in/e4cMXyu3

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Do you need to retain a critical executive? Is it time to reward your best leaders? Are you looking for the executives that will take you to the next level? Are you approaching a leadership transition? Almost all credit union boards are faced with one of these questions, and if that describes your credit union or non-profit, a SERP might be the answer. As a non-qualified supplemental retirement plan that is flexible in the amount that may be provided, SERPs allow organizations to attract and retain the best people. Credit Unions, universities, hospitals and other non-profits who are used to seeing their top talent wooed away by lucrative incentives in the for-profit sector can compete with a SERP. How can we help your organization?

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Sharing some helpful tips for protecting yourself from fraud!

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