Peter Osborne

Worth reading from NiemanLab: Readers prefer to click on a clear, simple headline — like this one By David Markowitz, Hillary Shulman and Todd Rogers In an era when people trust news less than ever, how can journalists break through and attract the attention of average people to provide information about their communities, the nation and the world? By not complicating things. Our research, published in Science Advances, shows that simple headlines significantly increase article engagement and clicks compared with headlines that use complex language. In our research, typical news readers preferred simple headlines over complex ones. But importantly, we found that those who actually write headlines — journalists themselves — did not. We first used data from The Washington Post and Upworthy to see how language features, such as word length and how common a word is, changed how many people clicked on an article’s headline. These datasets included over 31,000 randomized experiments — also known as A/B tests — that compared two or more headline versions of the same underlying article to determine which one generated the most clicks. Headlines with more common words — simple words like “job” instead of “occupation” — shorter headlines, and those communicated in a narrative style, with more pronouns compared with prepositions, received more clicks. For example, The Washington Post headline, “Meghan and Harry are talking to Oprah. Here’s why they shouldn’t say too much” outperformed the alternative headline, “Are Meghan and Harry spilling royal tea to Oprah? Don’t bet on it.” This example illustrates how sometimes a more straightforward headline can generate more interest. In follow-up laboratory experiments, we found that typical news readers focused more on simple rather than complex headlines because the writing was easier to understand. When journalists participated in the same experiments, they didn’t show any preference for simple headlines over complex ones. Put differently: Those who write the news appear to be less responsive to simple writing than regular audiences. Generations of communication consultants have advised that communicators follow the rather crass acronym KISS: Keep it Simple, Stupid. We suggest a modified version applied for journalists. Since KISJ isn’t all that simple, we propose: Keep It Simple, Staffers. Simplicity increases the number of people who click on a news story headline and improves reader recall of the material in the article. Most importantly, simplicity boosts reader engagement, such as how much attention they pay to the information.

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A few thoughts in O'Dwyer's Public Relations News on one of DLPR's media relations strategies and how to handle delicate situations.

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This year's U.S. Book Show was buzzing with energy and insight, making it clear that the pulse of the publishing world is stronger than ever. As we are always in the mindset of “sharing is caring,” here is some knowledge the Smith team and I gained from the event: 🎙️ Panel Insights:  From our industry friends at Amplify Publishing Group and Forefront Books to new connections like Mia Orlandella from Penguin Random House, the discussions were rich and varied. A standout moment was the Young Publishing Forum, where the focus was on "emerging publishers" rather than "young" ones, emphasizing the rapid professional growth in this field and the value of mentorship and community. 🤖 AI and Publishing:  During the CEO roundtable, AI’s role in publishing was a major topic. It was fascinating to hear perspectives on AI as an "intelligent assistant"—a tool that augments rather than replaces the human creativity, empathy, and intuition essential to forward-looking innovation. 📈 Trend Shifts in Book Selling:  The dynamics of book distribution are flipping. It’s no longer just about what bookstores will accept from publishers, but strategically thinking about which books are pushed to major retailers like Barnes & Noble, Inc. or newer platforms like Bookshop.org. This strategic distribution reflects a deeper niche targeting approach. 📘 Digital and Libraries Evolving Together:  Discussions around digital book buying, especially in educational sectors, highlighted the evolving role of libraries. They're not just physical spaces but are adapting to digital demands with tools like social media and virtual book clubs, enhancing access and engagement. We left feeling a profound sense of community and dedication across the board, from protecting authors' interests to celebrating the human touch in our tech-driven world. The Publishers Weekly U.S. Book Show wasn't just about books; it was a testament to the passionate individuals behind them, restoring our faith in humanity one page at a time. If you want to take a deep dive into more knowledge and actionable takeaways from the event, Olivia Whitlock McCoy and I recorded a special episode of the Smith Publicity, Inc. All Things Book Marketing Podcast. Check out our insightful episode here: https://bit.ly/3KlxSUD. #Marketing #Publishing #Author #Books #Leadership

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Good article on the value of original quality content and risks of GenAI’s generics & distortions today when AI volume is everywhere online. The image simulation is cool example!

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🎤🎸🤘🏻🚨 Latest from The Repute: "Crisis Comms Under the Microscope: Dave Grohl’s Approach" 🎤🎸🚨 In this edition, we take a real-time look at how rock legend Dave Grohl is handling the media fallout from his recent infidelity scandal. Using data-driven insights, we break down the New York Times' coverage of Grohl’s crisis communications strategy and analyze what worked—and what didn’t. https://bit.ly/3MIZy76 The analysis explores: - The effectiveness of proactively addressing scandals before they spiral - Why timing didn’t minimize media coverage as others have suggested - The nuanced balance between controlling the narrative and avoiding sensationalism Whether you’re dealing with a major PR issue or simply curious about how the media operates during high-profile scandals, this edition offers valuable lessons for managing your brand’s reputation. Read the full analysis and let me know what you think. I’d love to hear your thoughts! Have a great weekend everyone! Will Valentine Publisher, The Repute Founder and Principal, Valentine Advisors

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For this podcast, the Confident Retirement, there's a twist: I was the one interviewed, not the one asking the questions. (I like it better the other way - but that was fun - thanks for inviting me on, Kristopher Flammang CRPC®AIF®BFA®) Oh - and I'm not retiring :) Some of the things we talked about: * My early journalism career change to being a juvenile probation office for three years; • Why and how the Business Observer has made a transtions to #digitalfirst — and why we keep the focus on that; and • The lessons I've learned from interviewing hundreds of entrepreneurs ands business owners Take a listen!

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Why Strategic Communications Is a Must for Every Business Recently, many corporations have found themselves in the headlines, but not in the way they wanted. These situations underscore the essential role a seasoned communications leader plays in shaping a company’s public perception. Whether in-house or outsourced, having someone oversee the communications function is crucial. A strategic communicator supports your business plan, navigates challenging situations, and amplifies your story with priority stakeholders. Whether you're an early-stage startup, a well-established private business, or a publicly traded giant, each stage in your company’s journey requires a unique communications approach. Here's why prioritizing communications is a must for every business: 1.  Strategic Counsel and Advocacy 🤝 Communications leaders are trusted advisors, providing insights on public perception and aligning strategies with company values and goals. They evaluate how actions impact stakeholders, crafting messages for each audience. Integrating communication strategies into your core business plan prepares you to adapt to changing dynamics.   2.  Crisis and Reputation Management 🔥 Every business faces potential crises, threatening reputation and stability. A seasoned communications advisor is crucial for proactive crisis planning, working with leadership to swiftly address issues. They help preserve brand integrity by delivering transparent, honest, and timely information. As recent news cycles show, maintaining trust during a crisis demands experience and situational awareness.   3.  Brand Awareness and Storytelling 📣 Communications professionals build credibility with the news media to tell compelling brand stories through earned coverage or a combo of paid + earned. Marketing and comms teams must work in lockstep, ensuring a consistent, authentic, and cohesive brand message across all channels.   4.   Internal and External Message Alignment ✳️ Consistency in messaging across all organizational levels is vital. A great external strategy starts with an internal focus. Ensure employees understand business goals and their roles in supporting them. Aligning internal and external messaging maintains a cohesive culture and delivers a consistent brand narrative.   5.  Business Growth 📈 Strategic communication fuels business growth and transformation by crafting compelling content and narratives that highlight products, services, and initiatives. A communications advisor ensures an ongoing dialogue with priority stakeholders. Their awareness of current trends and media strategies enables you to seize opportunities and tell your story. Investing in a skilled communications leader or advisor is investing in the long-term success and resilience of your business. It's not just a nice-to-have but a critical component of a successful business strategy. #StrategicCommunications #BrandReputation #CrisisManagement #CorporateCommunications

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When does PR go too far? What is "astroturfing" and is it ever okay? These are questions crisis comms pros are asking after Blake Lively's complaint against Justin Baldino. Jason Guerrasio explores, on Business Insider. https://lnkd.in/eHx3FfGx

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This article from Columbia Journalism Review is fascinating, and an argument for the importance of a reputation management communication plan. There are volumes authored by PR pros advising against ignoring reporters inquiries, yet this article documents how frequently it happens. Throughout my career, I can count on one hand the number of times I have made a calculated decision not to respond to a media request, and 99.9% of the time it was after multiple engagements with a reporter who repeatedly misrepresented or distorted information (even if not intentionally). I suspect, more often than not, reporters get ghosted because the brand is caught off guard. They haven't planned how they will respond in a reputation crisis. Or haven't socialized the planned response with stakeholders. If the PR team is haggling with executives and lawyers on what to say or how to say it when the reporters' questions start rolling in, the opportunity to frame the narrative is quickly lost. Thanks for sharing the article Jennifer Johnson Avril! https://lnkd.in/gYmTA9CW

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We have a saying at Comprise: PR does not stand for "press release." Of course, press releases (I really prefer to call them news releases) can often play an important role in a public relations (PR) program. But if your agency's entire approach is planning for "the next press release," they're only helping you see about 10% of the landscape. Today's media landscape is dramatically different from just a few years ago, and there are myriad options for effectively telling your story. Contributed content, interviews, blogs, podcasts, infographics and much more should all be a part of an all-encompassing plan. Just as you can't build a house with only a Phillips-head screwdriver, you can't build a reputation as an industry authority by having press releases as the only tool in your communications toolbox. Don't even get me started on those who think a press release or two every week is a PR strategy. Well, I guess it is -- a strategy for wasting money, not meeting goals and irritating the very people you're trying to reach (reporters). We've had the misfortune of working with a couple of clients who held this belief. It didn't end well -- but it did end. Demand that your agency develop ideas and programs to tell your story, not simply blast out press releases.

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Corporate and Startups keep a close eye on the elections, government affairs and public notices. Why??? Because it impacts their businesses. Politicians are Policy Makers. Policies they make have a direct and indirect impact on the business operations. Corporate Communications professionals need to be an expert in Public Policy tracking and Public Affairs too apart from Public Relations. Government and Politicians are a key external stakeholders and influencers for businesses. Lobbying by entrepreneurs across the globe since a century is a common phenomenon. Industry Bodies of varying ministries gives an option to varying entrepreneurs and organisations to share their feedback to the Ministry, elect their representative for that body, suggest changes in policies, propose policy plans and participate in the engagement for nation building. Public Affairs is a serious business and needs to align with the PR planning. #hemamalini #superstar #loksabha #memberofparliament #parliament #delhi #mathura #legacy #legend #publicpolicy #publicaffairs #corporateaffairs #artist #influencer #keyinfluencer #messaging #governmentaffairs #publicrelations #pr #corporatecommunications #internalcommunication #stakeholdermanagement #stakeholderengagement #brandengagement #thoughtleader #thoughtleadership

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Corporate and Startups keep a close eye on the elections, government affairs and public notices. Why??? Because it impacts their businesses. Politicians are Policy Makers. Policies they make have a direct and indirect impact on the business operations. Corporate Communications professionals need to be an expert in Public Policy tracking and Public Affairs too apart from Public Relations. Government and Politicians are a key external stakeholders and influencers for businesses. Lobbying by entrepreneurs across the globe since a century is a common phenomenon. Industry Bodies of varying ministries gives an option to varying entrepreneurs and organisations to share their feedback to the Ministry, elect their representative for that body, suggest changes in policies, propose policy plans and participate in the engagement for nation building. Public Affairs is a serious business and needs to align with the PR planning. #shatrugansinha #superstar #loksabha #memberofparliament #parliament #delhi #mathura #legacy #legend #publicpolicy #publicaffairs #corporateaffairs #artist #influencer #keyinfluencer #messaging #governmentaffairs #publicrelations #pr #corporatecommunications #internalcommunication #stakeholdermanagement #stakeholderengagement #brandengagement #thoughtleader #thoughtleadership

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Corporate and Startups keep a close eye on the elections, government affairs and public notices. Why??? Because it impacts their businesses. Politicians are Policy Makers. Policies they make have a direct and indirect impact on the business operations. Corporate Communications professionals need to be an expert in Public Policy tracking and Public Affairs too apart from Public Relations. Government and Politicians are a key external stakeholders and influencers for businesses. Lobbying by entrepreneurs across the globe since a century is a common phenomenon. Industry Bodies of varying ministries gives an option to varying entrepreneurs and organisations to share their feedback to the Ministry, elect their representative for that body, suggest changes in policies, propose policy plans and participate in the engagement for nation building. Public Affairs is a serious business and needs to align with the PR planning. #shashitharoor #loksabha #memberofparliament #parliament #delhi #mathura #legacy #legend #publicpolicy #publicaffairs #corporateaffairs #artist #influencer #keyinfluencer #messaging #governmentaffairs #publicrelations #pr #corporatecommunications #internalcommunication #stakeholdermanagement #stakeholderengagement #brandengagement #thoughtleader #thoughtleadership

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Great media interviews can mean the difference between a book that flies off the shelves and one that languishes in obscurity. We work closely with authors to develop message points that resonate with readers and that position the book for maximum media exposure. Learn more at www.wesmanpr.com. #bookpromotion #bookmarketing #authors #bookpublishing #messagepoints #mediainterviews

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Communications executives need to understand reporter lingo and be capable of translating it for their C-suite and other spokespeople.   “A Reporter’s Glossary: Journalistic Terms of Art” helps fulfill that mission by revealing definitions for a cornucopia of insider journalistic expressions (link to full paper in Comments). The publication sheds light on such jargon as: · The distinctions among clarifications, corrections, and retractions · What to do with an IFB when participating in an SMT · How to accommodate TV reporters who say they need B-roll · Why media training needs to be a comprehensive series of events, not a one-off, check the box situation · The peculiarities of off the record, on background, and not for attribution   My hope is that this resource will make the job of communications and government relations executives just a bit easier. It’s yours for the taking. No subscriptions. No nags. All I ask: If you find it useful, share it with colleagues and support it with a 👉 Comment 👈 here on LinkedIn.   💭 Once you’ve taken a look, don’t be shy about suggesting additional terms of art that might make it into future revisions. #mediarelations #reporters #journalism

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Authors Republic Is Now Promoting Edward Segal’s ‘Whistle-Stop Politics’ Audiobook Authors Republic, which distributes audiobooks by independent authors to dozens of audiobook retailers and library channels, is promoting my new audiobook, “Whistle-Stop Politics: Campaign Trains and the Reporters Who Covered Them” in its monthly newsletter to retailers. Here is what they have to say: “Segal is a former press secretary, campaign manager, contributor to Forbes.com, and aide to Democratic and Republican congressional and presidential candidates. “Discover the entertaining story of how campaigning by train shaped American politics, elections, journalism, and culture in ‘Whistle-Stop Politics.’ “Memories of the pivotal role campaign trains played in American elections fade with the passing of each generation. Also forgotten are the stories documented by the reporters who traveled with hundreds of whistle-stopping politicians, including Franklin Roosevelt, Harry Truman, Dwight Eisenhower, and Ronald Reagan. “The trains were the backdrop of political drama, intrigue, humor, and triumph for more than 185 years. Campaign trains were an American invention that enabled politicians to connect with as many voters as possible in the country’s largest cities and smallest towns.” Order your copy today from audiobook retailers. For more information, visit WhistleStopPolitics.com. #Elections #Politics #Reporters #Trains #Railroads #Journalism

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