Sean T. Gorman

Learn how virtual desktop infrastructure gives colleges an affordable, flexible way to put computing resources at the fingertips of students, faculty and staff. https://ow.ly/4rOI50Tfyr3

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Verizon Business, a long-term trusted partner of the National Weather Service, has been awarded a task order valued at nearly $80 million to transition NWS voice and data services from the #Networx contract to the Enterprise Infrastructure Solutions #EIS vehicle. The transition will help support the #NationalWeatherService by providing weather, water and climate data, forecasts, warnings and impact-based decision support services. #publicsector #digitaltransformation

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BCM One's SipTrunk.com Announces Strategic Partnership with UponAI to Enhance AI-Powered Communication Solutions **NEW YORK, NY, [08/15/2024] --** BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, today announced that its SipTrunk division has entered into a strategic partnership with UponAi, an innovative artificial intelligence company. This collaboration aims to integrate UponAi's cutting-edge AI capabilities into SipTrunk's robust VoIP and unified communications platform, creating a new generation of intelligent communication solutions. Key highlights of the partnership include: 1. Enhanced Customer Experience: The integration of UponAi's natural language processing technology will enable more efficient and accurate automated customer interactions, improving customer satisfaction. 2. Advanced Analytics: UponAi's machine learning algorithms will provide deeper insights into communication patterns and customer behavior. 3. Intelligent Routing: AI-powered call routing will ensure that customers are connected to the most appropriate representative or resource, minimizing wait times and improving first-call resolution rates. 4. Application Integration: UponAi's integration with third party applications is impressive, CRM’s like HubSpot, SalesForce, GoHighLevel and 1,500 additional integrations. SipTrunk, stated, "This partnership with UponAi represents a significant step forward in our mission to provide innovative, future-proof communication solutions. By combining SipTrunk's reliable infrastructure with UponAi's artificial intelligence capabilities, we're setting a new standard for intelligent business communications." Bill (PhoneBill) McClain, CEO of UponAi, added, "We're thrilled to partner with BCM One and SipTrunk.com This collaboration allows us to apply our AI expertise to real-world communication challenges, creating tangible benefits for businesses and their customers." The integrated AI-powered communication solutions resulting from this partnership are expected to be available to SipTrunk customers in Q4 of this year, with ongoing developments and feature enhancements on the way. About BCM One: Founded in 1992, BCM One is a leading provider of NextGen Communications and Managed Services for IT leaders and resellers nationwide. Serving over 19,000 customers and 7,000+ channel partners, BCM One offers unified communications, SIP trunking, managed connectivity, and cloud solutions. The company has earned a spot on the Inc. 5000 list of fastest-growing private companies for 11 years. For more information, visit www.bcmone.com. About UponAi: UponAi is an artificial intelligence company specializing in natural language processing and machine learning technologies. Founded in 2023 by Jody Gonzales and Bill McClain, UponAi has quickly become a leader in developing AI solutions for various industries, including telecommunications, healthcare, and finance. www.uponai.com

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Explore the future of IT in Boston with upcoming trends and predictions from CMIT Boston, Newton, Waltham. Learn more: https://buff.ly/3QzPYWl #FutureOfIT #Trends #TechSupport #CMITBoston #BostonBusiness #TechSolutions #NewtonWaltham #ManagedIT #BusinessGrowth #Innovation

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Did you know ... The state of Maine passed a law requiring telemarketers to reference the RND (Reassigned Numbers Database) before making calls to consumers who live in Maine? Enforcement starts July 16th 2024, and failure to comply means the calling party is liable which will result in violation fees. We suspect other states will follow suit. This webinar won't be one to pass up, as you'll learn more on how to ensure your compliance prior to enforcement. On a related topic, are you looking for RND data? Somos is a registered Calling Agent of the RND. Our pricing is competitive and our platform/services make querying the RND simple and digestible. Let's talk! #reassignednumbersdatabase #RND #contactcentercompliance

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If you think your voter file is current, it is likely not, but I know Aristotle and VLO files are. Great data is the key to your success, so contact the Aristotle team today for the win! #GOTV #2024election #TTH

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Repair and Refurbishment - what I call the 4th and 5th R's - play an essential role in keeping our array of daily electronics up and running. And it's impact is growing in importance. As we see the growth rates of secondary markets eclipse that of primary sales, people are looking much closer at "used". Whether the choice is financial, sustainable, or convenience - the demand for used products is here. That means we need a strong ecosystem to support consumers. Ensuring consumers have access to qualified repair options is a necessity. The next step is ensuring product design keeps up with repair! #RightToRepair #productdesign #reducereuserefurbishrepairrecycle

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Private wireless networks are helping our customers innovate and create operational efficiencies. Take our work with Binsky Snyder for example. Verizon Business helped them install a PWN in their 130,000 square foot manufacturing facility to provide reliable, agile and flexible connectivity. Now the sky is the limit for what they can execute. Learn more, here: https://vz.to/Binsky1224KM Verizon

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Good job, Christy! I've read that book countless times, and incorporate the material into our onboarding, training, continuing development, and leadership interactions on a daily basis. I can't see working somewhere that doesn't put forth those ideals continuously. Two other books I highly recommend if you're open: 1. Extreme Ownership - Jocko W. 2. Diagnosing and Changing Organizational Culture - Kim C. The first will help leaders understand what leadership really means. The second recommendation is much more of a how-to guide on identifying the places where your organization has conflicting subcultures, or lack of a consciously curated culture.

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How is Comcast Smart Solutions working with Comcast to manage its operational effectiveness? We recently worked with our own data engineering facility in West Chester PA, deploying smart sensors to help them manage their utilities. The goals were to manage energy use and costs, get real-time alerts for water leaks, and to make contributions toward Comcast's sustainability goals. We brought together best-in-class technologies for this deployment including: *150 wireless current transformers (CTs) to monitor energy usage *LoRaWAN® gateways provided by MachineQ, a Comcast Company to power the solution *MQFlex multi-sensors to monitor for leak detection *SmartKit AI Real-Time Energy Management (RTEM) platform from Logical Buildings To learn more about the early and compelling learnings from this project, as well as how they will use this valuable data to inform decisions moving forward, read our Case Study, below. #SmartTechnologySolutions #SmartBuildings #IoT #comcastbusiness #iworkforcomcast

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