About
As Vice President of Partnerships and Public Relations at DV8 Infosystems, I lead…
Articles by Thomas
Contributions
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What do you do if a team member is exhibiting a toxic attitude or behavior?
Keeping a team motivated is essential to its success. Many variables can throw anyone off track so foster an environment where the team actually supports one another. A team is not a group of people who sit near one another, it's much more. I learned this early in my management career and took my team offsite through a day of Team Building exercises. They had to first learn what it meant to be a TEAM and that requires "enrollment" from every member. At the conclusion of that day, they were transformed and from that moment onward, functioned so well together that their support came from one another. The toxic environment disappeared and they went on to become the top performing team in the company (and industry) and monitored each other
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What do you do if a team member is exhibiting a toxic attitude or behavior?
While I wrote above about "Identify the Issues", I commented that a safe, private, and open space is essential to discuss it. Talking about it alone may not immediately resolve it so an effective maager must also set expectations. Be speficic about what is expected from the employee(s) and have them communicate their understanding and commitment to those expectations back to you. This is not the time to be vague. Again, do this respectfully but let the person(s) know that the expectation is not elective. Agree to an open and inviting space where they can continue to come to you to work through their issue(s) until the matter is resolved.
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What do you do if a team member is exhibiting a toxic attitude or behavior?
If the behavior is toxic, it's unacceptable, regardless of the title, tenure of the employee or situation. One must first have awareness before any change is possible and to do this, one must first identify the issue(s). Do this respectfully and in private. The employee deserves your respect and it's essential to getting to a truthful disclosure of the issue as well as creating an openess to discuss and resolve it. Remember, everyone has a bad day, this doesn't mean the person is bad. Assuredly, they don't want to feel like that or interact with their colleagues/customers in that manner. Be supportive and create a safe place for them to come to you before things boil over a second time.
Activity
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The Future of Business: AI-First Enterprises & The Rise of Human-AI Collaboration Here is an excellent article worth the 2 min read for anyone…
The Future of Business: AI-First Enterprises & The Rise of Human-AI Collaboration Here is an excellent article worth the 2 min read for anyone…
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I am fascinated by technology and anything that improves our healthcare, improves patient outcomes, or intelligently helps reduce costs is worth…
I am fascinated by technology and anything that improves our healthcare, improves patient outcomes, or intelligently helps reduce costs is worth…
Shared by Thomas Crawford
Experience
Education
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Butler University - College of Business Administration
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Activities and Societies: Bonsai Society, Co-op Leadership Program, Horticultural Study (Japan, Nederlands & Washington DC).
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Activities and Societies: Team member of the USSA ski team. Competed in Slalom & Giant Slalom Racing in an attempt to qualify for the US Olympic Ski Team.
Colorado Timberline Academy is a private boarding school located 12.5 miles North of Durango Colorado. Established as a school for students interested in competitive skiing, CTA attracted a staff of Ivy league educated teachers and provided a unique and rewarding educational experience. Students were challenged throughout the year both mentally and physically to push themselves to achieve tasks unimaginable for most high school aged individuals. Activities often included rugged hikes over…
Colorado Timberline Academy is a private boarding school located 12.5 miles North of Durango Colorado. Established as a school for students interested in competitive skiing, CTA attracted a staff of Ivy league educated teachers and provided a unique and rewarding educational experience. Students were challenged throughout the year both mentally and physically to push themselves to achieve tasks unimaginable for most high school aged individuals. Activities often included rugged hikes over multiple days (The Grand Canyon, North to South rim) and a (5 day, 50 mile Continental Divide Trail hike) to name a few. Competitive ski racing was a major draw to this school and thusly, a US Olympic Coach was hired for those of us who qualified to race on the USSA circuit. I competed in both Slalom and Giant Slalom categories with the desire to earn a seat on the US Olympic Ski Team.
Volunteer Experience
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Volunteer Chef
Inspiration Corporation (Private Charity Organization)
- 4 years
Social Services
Responsible for providing 2 meals on a monthly basis for enrollees in the Inspiration Corporations re-integration program. Their program serves homeless individuals with dignity and respect in a beautiful restaurant atmosphere. This role included creating the menu, acquiring all food items, organizing a cooking staff and service crew, food preparation and service to 50-60 individuals. My crew was so successful that after beginning the program by providing 1 meal each month, we expanded to…
Responsible for providing 2 meals on a monthly basis for enrollees in the Inspiration Corporations re-integration program. Their program serves homeless individuals with dignity and respect in a beautiful restaurant atmosphere. This role included creating the menu, acquiring all food items, organizing a cooking staff and service crew, food preparation and service to 50-60 individuals. My crew was so successful that after beginning the program by providing 1 meal each month, we expanded to include a second. My crew continues providing their time, energy, commitment and passion to this excellent cause to this day.
Located in Chicago, Inspiration Corporation inspires change and enriches its community by providing people who are affected by homelessness and poverty with essential social services, employment training and housing. In an atmosphere of dignity and respect, its goal is to create choices and enable its' participants to lead happier and more fulfilling lives. Key programs include Inspiration Cafe, The Living Room Cafe, Cafe Too culinary skills training program, and The Employment Project. To support Inspiration Corporation or to learn more, please visit www.inspirationcorp.org.
Honors & Awards
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Largest Branch Growth Award
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Largest Branch Profit Award
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National English Merit Award - Literary Composition
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President's Club
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Languages
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English
Native or bilingual proficiency
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French
Limited working proficiency
Recommendations received
21 people have recommended Thomas
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