Trish Bear

CDFI loans serve as a driver of innovation; the financial boost allows people to start businesses they might not otherwise see come to life. CDFIs who focus on education or housing see their borrowers reach life milestones they otherwise couldn’t achieve. Learn more about CDFIs in our latest blog post: https://ow.ly/QyIc50TtuJ9

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Tomorrow: Greater Nevada Credit Union will share valuable insights and practical advice on modernizing digital loan payments and improving member experience at your credit union. Register now for our joint webinar with Q2: https://hubs.ly/Q02JmsS20 #Q2InnovationStudio #creditunions #fintech

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New CFPB Rule Extends Credit Card Protections to Buy Now, Pay Later Loans The Consumer Financial Protection Bureau (CFPB) has issued a new rule ensuring that “buy now, pay later” (BNPL) loans will soon offer the same protections as credit card users. This revised guidance mandates that BNPL providers, such as Affirm and Klarna, must issue prompt refunds on returns, provide comprehensive billing statements, and allow repayment pauses amid charge disputes. While major BNPL lenders largely support the ruling, they emphasize that BNPL plans and credit cards are distinct products that require different protections. This change, set to take effect in two months under the Truth in Lending Act, will not alter how BNPL companies report to credit bureaus. #ConsumerProtection #BNPL #CFPB #Finance #Affirm #Klarna #FinancialRegulation

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It's 2025 and fraud continues to affect financial institutions (and their clients) across the country. While fraud occurs across segments, small businesses are particularly exposed, driven by entity opacity and bad actors that always seem to be one step ahead. Mechanisms for detecting fraudulent activity continue to get more sophisticated, but stopping fraud in its tracks relies on identifying perpetrators before any loss has occurred. In other words, creating up-front transparency around small business entities is paramount to mitigating risk for a financial institution and its clients. In our latest blog post, we dive into some of the reasons fraud is such a persistent problem, as well as some best practices to protect your accounts. #SMB #SmallBusiness #CommunityBank #CreditUnion https://lnkd.in/eCzHE5bJ

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How do you get a great website design quote? ⛔ Don’t panic search Google ⛔ Don’t throw together an RFP ⛔ Don’t rush into the process blind Here’s a great guidebook to getting the best price on a website! https://lnkd.in/gaY4dr_A No email address, no lead gen form. Just a PDF to get you started. #webdev #smallbusiness #gettingstarted

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The CFPB's new rule will subject major payment providers to federal examinations — marking a historic shift in fintech regulation. But, it's not just about oversight. It's about data, power, and the future of financial services. "Google would be the crown jewel of the CFPB's supervisory expansion," notes Richard Crone of Crone Consulting LLC. His firm's analysis reveals the customer lifetime value of unified payment data ranges from $267 to $736 per transaction account. The possibility of being examined just like a big bank will make compliance issues more top of mind at the big techs and fintechs, adds former CFPB insider Gary Stein. It's a "tax on bandwidth and people" that these players haven't faced before.

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💡 Did you miss Jack Smith and Kyle Stutzman's presentation at the OME Tech Conference this year? Check out this recap from their session on navigating fintech and #creditunion collaborations! Thank you for having us on #CUBroadcast, Mike Lawson! Janusea #financialservices #fintech #technology

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Is your credit union looking to expand its community impact and access critical funding? Our latest blog post breaks down the key takeaways from last week's webinar, "Understanding the CDFI Opportunity." Learn from CUCollaborate's CDFI expert Jeff Bailey, CUDE as he covers: ✅ The benefits of CDFI certification for growth and community impact ✅ Key requirements and strategies for certification success ✅ How CDFI funding can support underserved communities 📌 Read the full post here: https://lnkd.in/g6UVTBw3 #CreditUnions #CDFICertification #CreditUnionGrowth #CDFI

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Why is staying on a budget so hard? They require restraint, intentional choices and commitment. But you don’t have to do it alone! #MidFirstBank is here for you with budgeting tips and advice for overcoming those challenges — like ways to embrace delayed gratification and find a budget strategy that works for YOU. Link in comments. #MidFirstMoneyMoments #TrueToYou

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Responsive web design for your small business solves many of the challenges of speed and accessibility by considering the needs of the mobile community at the website’s conception. Learn the 7 Reasons to Build a Responsive Website with Eliud Custodio of Turn One Studio. https://lnkd.in/ejTPyK5N #marketing #business #smb #entrepreneur #video #frugalbusiness #businesstips

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The credit union movement is built on ownership, community, and impact, making it a powerful partner for fintechs looking to create meaningful change. But this market has unique dynamics—member-first priorities, regulatory nuances, and a strong focus on trust. Understanding how to align your solutions with these values is key to success. Fintechs that thrive in this space bring innovation that complements the credit union mission while addressing real member needs. 📖 Learn more about the opportunities and challenges in this sector: The Credit Union Movement: Ownership, Community & Impact https://drp.li/3AqWh #Fintech #Founders #CreditUnions #FintechLeaders #Startups

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RESPA Section 8: Digital Marketing Comparison Platforms Be sure to JOIN US on December 10, 2024, for our webinar, “RESPA Section 8”. Register here - https://lnkd.in/ghus-u9f Back in February 2023, the CFPB issued an Advisory Opinion to alert institutions to the applicability of RESPA Section 8 in relation to digital mortgage comparison-shopping platforms (DMCSP). It stated, Generally, this Advisory Opinion describes how an operator of a Digital Mortgage Comparison-Shopping Platform violates RESPA section 8 if the platform provides enhanced placement or otherwise steers consumers to platform participants based on compensation the platform operator receives from those participants rather than based on neutral criteria. If your institution or your mortgage lenders are featured on DMCSPs, you need to do your due diligence and find out how the search results are generated/presented because if it’s not done in a completely neutral manner, you could run into trouble with RESPA Section 8. Kevin Edwards explains more in the video. #MortgageCompliance #DMCSP #RESPA #CFPB https://bit.ly/4eZLLEM

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💡 Great breakdown from John Meyer for CUES CU Management Magazine on how credit unions can beef up their digital account opening process to better compete with digital banks. "Certainly, a credit union must verify that the person applying is an upstanding human and that the person behind the screen is that same human. The great news? There is technology that can do that task for you. Use technology like Alloy or some other tool to help prove a potential member is who they say they are. In doing so, your CU will avoid asking the many questions that digital-first institutions don’t pose up front to potential customers." https://lnkd.in/eB8Qh4yA

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As CFPB pushes towards open banking and consumer data access, credit unions face a pivotal moment in member service evolution. In our CUCopilot Session 11, our founder Saroop Bharwani explained 𝗵𝗼𝘄 𝘃𝗼𝗶𝗰𝗲 𝗮𝗴𝗲𝗻𝘁𝘀 𝘄𝗶𝗹𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗰𝗿𝗲𝗱𝗶𝘁 𝘂𝗻𝗶𝗼𝗻 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗳𝗿𝗼𝗺 𝘁𝗿𝗮𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗩𝗥 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗼 𝗼𝗿𝗴𝗮𝗻𝗶𝗰, 𝗵𝘂𝗺𝗮𝗻-𝗹𝗶𝗸𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻 𝗶𝗻 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲. At Senso, we're committed to elevating credit unions in this new era: • 𝗠𝗲𝗺𝗯𝗲𝗿-𝗙𝗶𝗿𝘀𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Building AI solutions for what matters most - exceptional member experience • 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲: Auto-categorizing interactions across 150+ credit-union-centred categories to ensure consistent, compliant service delivery • 𝗙𝘂𝘁𝘂𝗿𝗲-𝗥𝗲𝗮𝗱𝘆 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Moving beyond one-to-one MSR conversations to more intelligent, multi-channel member support without sacrificing personal touch As Saroop shared, '𝗪𝗲'𝗿𝗲 𝗹𝗶𝘃𝗶𝗻𝗴 𝗶𝗻 𝗲𝘅𝗽𝗼𝗻𝗲𝗻𝘁𝗶𝗮𝗹 𝘁𝗶𝗺𝗲𝘀 - 𝗮𝗻𝗱 𝗰𝗿𝗲𝗱𝗶𝘁 𝘂𝗻𝗶𝗼𝗻𝘀 𝗻𝗲𝗲𝗱 𝘁𝗼 𝘀𝘁𝗮𝘆 𝗮𝘁 𝘁𝗵𝗲 𝗰𝘂𝘁𝘁𝗶𝗻𝗴 𝗲𝗱𝗴𝗲 𝘄𝗵𝗶𝗹𝗲 𝗺𝗮𝗶𝗻𝘁𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲𝗶𝗿 𝗰𝗼𝗿𝗲 𝘃𝗮𝗹𝘂𝗲𝘀 𝗼𝗳 𝗺𝗲𝗺𝗯𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲.' Want to view Saroop's full update on how we’re helping credit unions thrive in this new regulatory, technological landscape? Leave a comment below 😊

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