“Visionary. Strategist. Tactician. Collaborator. Trusted Partner… and More. Any young CEO with a budding technology business and any VC looking for a glimpse into what technologies will permeate our rapidly evolving global, digital society should have the privilege to speak with Vit. Don’t judge the book by its cover (unless it’s Vit’s book “Customer Service in the Transhuman Age” - $15 on Amazon) or have preconceived notions. Vit will surprise you with an insightful view on most subjects. He’s a genuine and deeply thoughtful guy. We worked together to build a strategy that grew his social media customer care company, Brand Embassy, into an omni-channel digital engagement platform, scaling revenue via global partnerships and selling the company to a Global Cloud Care Behemoth (Nice, InContact). It was a great ride. But it is clearly only one of many successful entrepreneurial journeys that Vit has and will lead. He is a serial entrepreneur – but that is a trite and trivial description of Vit. He is a young, brilliant mind with the intellect, interpersonal skills, and determination to change cultures by changing how people engage with the world and brands. We need more young, thoughtful and powerful entrepreneurial leaders like Vit. You should have the privilege to talk with him, and better yet, work with him. You will not be disappointed. ”
Vit Horky
Praha - metropolitní oblast
10 tis. sledujících uživatelů
Více než 500 spojení
Pár slov o mně
Founded 4 companies. Exited two, failed one.
Now, giving back by helping to unleash…
Pracovní zkušenosti
Vzdělání
Publikace
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How Startups Can Solve the 21st Century’s Grand Challenges
How can the ecosystem of tech startups—utilizing direct access to significant capital and the world’s most cutting-edge technology—make more than just massive profits, but also make a difference to humanity by helping to solve the 21st Century’s Grand Challenges?
Ostatní autořiZobrazit publikaci -
Customer Service in the Transhuman Age
Self-published on Amazon Books
There are over 14 million customer service workers sitting at their desks right now picking up phones and responding to messages. They are helping people like you and hundreds of millions of others every day when something gets broken or when something doesn’t work. But, their jobs are in danger and yours could be to. They could be largely replaced by computer automation.
With the rapid growth of Artificial Intelligence capabilities, connected products and virtual reality, we will see…There are over 14 million customer service workers sitting at their desks right now picking up phones and responding to messages. They are helping people like you and hundreds of millions of others every day when something gets broken or when something doesn’t work. But, their jobs are in danger and yours could be to. They could be largely replaced by computer automation.
With the rapid growth of Artificial Intelligence capabilities, connected products and virtual reality, we will see a change in the customer service industry in the upcoming decade that we haven’t seen before. Moreover, in just about 30 years, computers may reach and quickly surpass the general human intelligence. And then what?
This book is for everyone who is curious about these developments and how it will effect everyone’s job.
Ceny a ocenění
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Marketing Personalities of the 2013
Marketing & Media, Czech Republic
Jazyky
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English
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