Ajay Soni’s Post

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Senior Software Engineering Manager @ Amazon

A Decade at Amazon - Reflections After a 10-year journey at Amazon, I recently transitioned from a yellow badge to the red corporate employee badge. While there is room for improvement at Amazon, I'm struck by how much I've learned and grown, thanks to Amazon's culture and leaders. In my last 10 years, I've had the opportunity to work across different organizations in stores, AWS, and Alexa as an individual contributor and as a manager in technical program management and engineering disciplines. Some of the most profound lessons that will stick with me include: 1. Following leadership principles unifies a company's culture and boosts productivity. 2. The importance of deep understanding, practice, and insisting on the highest standards. 3. Driving outcomes over empires and being strategically patient yet tactically impatient in pursuing customer obsession. 4. Having an insatiable curiosity and beginner's mindset. 5. Every customer issue represents an upstream process deficiency that needs to be identified and resolved urgently. 6. Prioritizing and tackling the hottest, highest impact items first. 7. Being "green-lighted" doesn't mean risk-free, and transparently calling out risks with projected issue dates. 8. Prioritizing input goals you can control before output goals, and optimizing inputs relentlessly. 9. Goals are directional, not dogmatic, and undershooting or overshooting can be acceptable if customers are delighted. 10. While off-the-shelf solutions can cover 80%, investing in tailored solutions for the remaining 20% is critical. 11. Simplicity, incremental progress, and smart automation are core philosophies. 12. Transparency in prioritization rationale and openness to adjusting the roadmap based on new inputs. 13. Sticking to your strongest points persuades better than attempting to discuss everything. 14. Removing blockers is your responsibility, not someone else's, and committing 100% once a group decision is made. 15. Embracing failures as learning opportunities in complex operations. This enriching decade has been about customer obsession, frugality, ownership, never stopping learning, highest standards, and delivering robust solutions. I'm grateful for the growth I've experienced here.

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EJ Ciramella

Sr Manager at SimpliSafe (also acting TPM/PO)

9mo

10 years man - nice work! A long way since ADP!

#10: Does Amazon buy -any- external software? 20 years ago it was pretty much only MS Office, Oracle, Perforce, Load balancers, Jira. Now it's pretty much only MS Office?

Ryan Guest

Principal Engineer (Data Privacy) at Amazon

10mo

Congrats Ajay Soni!

Rajive Kumar Jain

Lead Consultant at HCL Technologies

10mo

Congratulations!!!

Jagajit Prusty

Software Development Manager III at Amazon

10mo

Many Congratulation Ajay! Very informative and relatable wisdoms :)

Stewart Winter

Senior Software Development Manager at Amazon Customer Behavior Analytics

9mo

Congrats on the 10th amaversary

Emendeep Singh

Principal Technical Program Manager - AWS Marketplace

10mo

Congratulations !! Ajay.. and thanks for sharing very wise words here

Deepthi Tallapaneni

Sr. Software Developer at Amazon

10mo

Congratulations 🎊

BOWEN(Frankie) YU

Sr. Manager, Software Dev at Amazon

9mo

Congratulations! 🎇

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