Complicated HR comms are a problem. They make sense in our HR bubble. But confuse employees. When that’s true? You’ve lost. 3 tips for simplifying your HR communications: 1️⃣ Remove redundant information ❌ Employees are required to submit a requisition form prior to receiving reimbursement for those expenses that are reimbursable under the company’s expense reimbursement policy. ✅ Employees must fill out a requisition form to be reimbursed for expenses. 2️⃣ Simplify your word choice ❌ Your benefit plan provides coverage for a range of preventive and diagnostic services, and you will have access to a network of preferred providers for all of your healthcare needs. ✅ Your plan covers a wide range of health services, and you can choose from a list of preferred providers. 3️⃣ Remove filler language ❌ Please provide feedback on the extent to which organizational objectives are being met, and the degree to which you feel empowered in your role. ✅ Let us know if we're meeting our goals and if you feel empowered in your role. The world of HR can be difficult enough for employees to navigate. Don’t add to that complication with your messaging. Simplify. -------------------------------------------------------- ♻ Repost if you found this helpful and follow me, Amy Mencarelli, to grow your HR career.
Amy Mencarelli, PHR, MBA, this is such a crucial reminder for all of us in HR. Clear communication is key to fostering a positive workplace culture. Simplifying our messages not only helps employees understand their options but also empowers them to engage more fully. Thank you for sharing these valuable tips!
Completely agree—simplicity is key. Concise and clear messaging ensures employees know exactly what is needed and why. This approach not only prevents miscommunication but also makes things globally friendly, as clear, straightforward language is easier for everyone to understand across different cultures and languages.
That final example brings me back to all the times I've designed engagement surveys- I always loved figuring out how the language being used could be misunderstood/misconstrued and how we could simplify it as much as possible to get feedback on what we actually wanted feedback on.
Excellent advice. This is a new way I have used AI. I now write all the message I want, submit it to AI and ask it to optimize in the clearest, simplest language for best understanding of employee group XYZ (and may add further descriptions of desired outcomes/actions of the messaging). What I get back is always clearer.
Simplify, simplify, simplify.
"Make it so simple that your 7-year old would understand" = great advice I use anytime I'm trying to craft a message (verbal or written!). Nice post.
Less is more, especially when you only have employee’s attention for a short time period.
Clear, concise messaging helps employees focus on what really matters, instead of getting lost in the jargon.
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5moLove this concept, simplicity always goes farther in my book.