Teluscope: A platform for Caribbean entrepreneurs

🔍 𝐎𝐧𝐥𝐲 𝟒𝟎% 𝐨𝐟 𝐒𝐌𝐁𝐬 𝐀𝐫𝐞 𝐑𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐑𝐞𝐚𝐥-𝐓𝐢𝐦𝐞 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬 –  𝐀𝐫𝐞 𝐲𝐨𝐮 𝐨𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞𝐦? 🔍 In today's fast-paced global market, the ability to handle cross-border payments is no longer a luxury - it’s a necessity! A recent survey of 𝟑,𝟕𝟕𝟗 small and medium-sized businesses (SMBs) across 15 countries revealed some surprising statistics: while many businesses are embracing international growth 🌍, less than half have the capabilities to process third-party electronic payments, perform real-time currency conversion, or offer website checkout for global customers.    These gaps in payment infrastructure can slow down growth and limit opportunities for businesses looking to expand internationally. In a world where instant and seamless transactions are expected, not having these tools could mean missed sales and reduced customer satisfaction.    ⚠️ 𝙳𝚘𝚗’𝚝 𝙻𝚎𝚝 𝙾𝚞𝚝𝚍𝚊𝚝𝚎𝚍 𝙿𝚊𝚢𝚖𝚎𝚗𝚝 𝚂𝚢𝚜𝚝𝚎𝚖𝚜 𝙷𝚘𝚕𝚍 𝚈𝚘𝚞 𝙱𝚊𝚌𝚔 ⚠️ Upgrading your payment capabilities is key to unlocking global opportunities. P.S. I am always more than happy to help you with this, as it can boost customer satisfaction and set your business up for international success. ✨ 𝐃𝐨𝐧’𝐭 𝐦𝐢𝐬𝐬 𝐲𝐨𝐮𝐫 𝐜𝐡𝐚𝐧𝐜𝐞 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐲𝐨𝐮𝐫 𝐠𝐥𝐨𝐛𝐚𝐥𝐥𝐲! ✨

It’s time to navigate towards the right direction. The telecommunication industry is experiencing a significant transformation. B2B customer demands are shifting, driven by the focus on industry revolution. We are evolving too, aiming to contribute more effectively as a right-fit organization.

We Listen, We Don’t Judge #CustomerService Edition for Business Owners, Online Vendors, Entrepreneurs etc * Suspect complains about losing customers but refuses to reply to inquiries on time. * Suspect has no return/refund policy but gets upset when buyers hesitate to purchase. * Suspect wants glowing reviews but doesn’t deliver what was promised to their clients/customers. * Suspect ignores follow-ups on complaints but posts “Customer is King” quotes online. * Suspect blames customers for misunderstanding their offers but never communicates terms clearly. We see you 👀, but no judgment—only growth opportunities! Which suspect are you? Let’s work on it! Mugenic Stride delivers customer service strategies that drive results. Elevate your service with our virtual or in-person sessions. Ready to transform your team? Contact us! You want to transition into Customer Success in Tech but got no clue? Check this out https://lnkd.in/dgWFeMMW #CustomerService #BusinessGrowth #MugenicStride #ServiceDelivery #MGS #chimuanyadike #CX #CustomerSupport

Does your favorite local coffee shop or boutique have a professional business website? Small businesses are the backbone of Africa’s economy, yet they’re invisible in the digital economy. For years, my passion has been to empower businesses by deepening their understanding of consumer preferences. By identifying what people love—or don’t love—about these businesses, I strive to enhance their overall experience. In 2012, Louis Majanja co-founded Ajua, a company dedicated to providing large enterprises with insights into customer satisfaction. We enabled some of Africa’s most forward-thinking brands to understand their customers better. But, while assisting these large businesses, I recognized a critical gap: small businesses were being left behind in the digital economy. With limited resources and minimal online visibility, they struggled to attract potential customers and compete effectively. This realization inspired us to launch tappi. At Tappi, we: 1. Empower SMEs with their Online Visibility: We equip small businesses with tools to enhance their digital presence, to be found by major search engines, broaden their customer base, and boost sales—a win-win for businesses and their customers. 2. Capture Positive Customer Reviews: Many SMEs lack a systematic approach to gathering genuine customer feedback to build online credibility. Positive reviews not only validate their credibility but also foster trust among new customers. 3. Build Consumer Trust & Loyalty: Satisfied customers are more likely to become repeat patrons and advocates for the brand, sharing their positive experiences with their networks. This marks the beginning of Tappi’s journey. I’m excited to share more about our endeavors and our vision to revolutionize the SME landscape. Stay tuned for more updates.

Global expansion is a top priority for many merchants in the next year.💡 Take a look at our latest blog post discussing a step-by-step guide for customer acquisition and expansion, featuring insights from a commissioned study conducted by Hanover Research on behalf of Recurly. 🙌 #SubscriberRelationships #GoingGlobal #SubscriberRetention #SubscriberLoyalty #CustomerAcquisition

Global expansion is a top priority for many merchants in the next year.💡 Take a look at our latest blog post discussing a step-by-step guide for customer acquisition and expansion, featuring insights from a commissioned study conducted by Hanover Research on behalf of Recurly. 🙌 #SubscriberRelationships #GoingGlobal #SubscriberRetention #SubscriberLoyalty #CustomerAcquisition

We’ve come a LONG WAY in 4 years 😱 When we #innovate with new technology we put ourselves in the position and the mind set of who we are innovating the product for… We then (or I at least) draw on a white board what I think this set of people would benefit from, the features I think would be super powerful and what the net result for our business would be from us developing it. When I sit and think of the net result, I don’t think of direct commercials, I never have. We don’t develop software for us to directly benefit commercially from, all of our software is to improve a payments ecosystem and improve or enable someone in the payments chain. By doing this, indirectly we drive more revenue for Modern World Business Solutions - The net result for us, could look like any of the below ⬇️ 🎯 More partners will use us because they can’t get this anywhere else, resulting in more applications = more revenue 🎯 Lower attrition, meaning happier partners, = more revenue 🎯 Happy and supported merchants, lower attrition, = more revenue 🎯 VAS embedded in our CRM, more revenue opportunities for our resellers meaning more revenue for them and for us 🎯 VAS for merchants…… merchants will stay with us longer = more revenue #resellers always say - “ so what’s the catch if all this is free” There’s so many ways for us to get a ROI on the technology we build that all come naturally as a byproduct of building great payments software that people want to use. This was our first attempt to create something new back in Covid times 👇🏼 And this year we will launch our first merchant facing innovation that we believe to be the best yet! Want to be part of the journey at MWBS? 📧 [email protected]

In today's dynamic telecom landscape, staying relevant requires overcoming challenges in both B2B and B2C sectors. B2B relationships often face friction due to complex channels, impacting new product sales. However, by enhancing customer experiences and streamlining interactions, telcos can foster stronger partnerships and drive growth. The future is bright for the telecom industry as it evolves to meet customer needs! 🌟 #VizueteEngineering #TelecomInnovation #CustomerExperience #B2B #Growth

Exciting News! GreatAmerica Financial Services and B2BToolbox have launched a new digital finance portal that integrates financing into an e-commerce platform for office technology providers. This collaboration enhances the sales process and offers a fully digital experience for customers. 🌟 This collaboration brings: * A seamless financing experience using GreatAmerica InteGREAT APIs * Bundling of services and upgrade/buyout amounts into a single transaction * A simplified digital process from quoting to agreement signature Mitch Leahy, SVP & GM at GreatAmerica, shares, “We’re excited to partner with B2BToolbox to boost our mutual customers’ profitability.” Norm McConkey, Founder & CEO of B2BToolbox, adds, “This integration drastically reduces the time it takes to go from a quote to a closed sale.” Frank Cucco, CEO of Impact Networking, highlights, “Digital quoting frees our sales team to focus on larger strategic opportunities.” Learn more about this innovative solution: https://hubs.la/Q02VwwSy0 #DigitalTransformation #OfficeTechnology #Ecommerce

⁣ As businesses grow, the main focus often shifts to attracting new customers. However, the real value lies in nurturing relationships with existing ones. We've designed #Bundles with a customer retention approach in mind, helping merchants create attractive deals not only to catch the attention of new customers but also to strengthen relationships with their regulars.⁣ 🔗 https://lnkd.in/eHtf3Psd ⁣ Here’s why #BundlesbyLoyLap offer long-term benefits for merchants that go far beyond short-term sales boosts:⁣ ⁣ 1️⃣ Loyalty Locked In: Customers prepay for products, ensuring repeat visits and reducing the chances they’ll turn to a competitor.⁣ ⁣ 2️⃣ Boosts Lifetime Value: Bundles encourage larger, advance purchases, increasing each customer’s overall spending.⁣ ⁣ 3️⃣ Immediate Revenue: Merchants receive instant cash flow and benefit from better financial predictability.⁣ ⁣ 4️⃣ Reduces Dependence on New Customers: Focusing on existing ⁣ customers is more cost-effective than constantly attracting new ones.⁣ ⁣ 5️⃣ Increased Visit Frequency: Prepaid bundles motivate customers to return regularly, enhancing loyalty.⁣ ⁣ 6️⃣ Mutual Value: Customers enjoy great deals, while merchants secure future business.⁣ ⁣ Want to learn more about how #Bundles by #LoyLap can make a substantial difference for your merchants? Visit our website and schedule a demo with us!⁣ ⁣ #MerchantServices #CustomerLoyalty #LoyaltyRewards #ValueAddedServices #ISOs #PaymentSolutions #Payments #MobileApp #SmartPayments #Bundle #BundleDeals #SoftwareBundles