B&E Resources, LLC’s Post

HOW TO GET FREE PR FROM YOUR CUSTOMER EXPERIENCE MANAGEMENT PROGRAM... CX Awards programs are an excellent way of rewarding your customer experience management teams for their hard work and meaningful contributions to the business. Making the time to capture your story in words, visuals, and testimony is also an excellent method for capturing your best practices.

17 May 2024 - GGİ olaraq yeni başladığımız `Müştəri Məmnuniyyəti` iclasımızın sayca ikincisini uğurla keçirtdik! Bu iclas, bizim müştərilərimizin xidmətlərimizə dair fikirlərini, təcrübələrini analiz etməyə və bizə nələrə diqqət etməmiz, nəyi dəyişməyimiz və nəyi inkişaf etdirməyimiz lazım olduğunu sərgiləyir. Hər bir inkişaf imkanlarını hədəf götürüb dayanıqlı gələcəyə birlikdə addımlayırıq! #MüştəriMəmnuniyyəti #Dayanıqlıİnkışaf #Biznes #Təcrübə   On May 17, 2024 - As GGD, we successfully conducted the second edition of our "Customer Satisfaction" meeting! This meeting provided us with the opportunity to analyze our customers' thoughts and experiences regarding our services, and to identify what we need to pay attention to, what needs to be changed, and what needs to be improved. We are targeting every opportunity for advancement, stepping together towards a sustainable future! #CustomerSatisfaction #SustainableDevelopment #Business #Experience  

Today is a day to reflect on Q2 results for many of us in automotive retail. A brief summary of my reflections: Q2 is always tough and seldom as good as we expect following a bumper month in March. We can be proud of what we have achieved and learn from any challenges/opportunities missed (quickly!). If colleague satisfaction is good, and client satisfaction is as well then you have a good business and the results will come good (medium/long term strategy beats short term!) hold your nerve and keep these as top priorities. Q3 has a plate change month, which means a strong aftersales opportunity, New car stimulus and the associated part exchanges. However, none of the above are a given, so how are we going to maximise all of the above!? Finally, remember, stay positive ! Q3 is here we go again.

Curious about the number of award categories one can nominate in and the associated costs? You can nominate in up to 2 cross-sector/industry company categories for free. Beyond that, there's a nomination fee of USD 100 for each additional category. Companies can nominate in a maximum of three cross-sector/industry categories. Nominate in Gulf's biggest customer happiness awards: https://lnkd.in/gM9-ZN5B #CHA2024 #customerhappinessawards2024

Another customer service excellence win at the FS Awards! As we continue to invests in customer service, this award is testament to the drive and innovation within our Customer, Digital, Delivery, Technology and Operational Excellence teams. #axaireland #knowyoucan #actforthecustomereveryday

I can say I have picked up another important Skill, content creation and video editing.

🌟 **Customer Service Week: Going Above and Beyond** 🌟 I’ve always believed that exceptional customer service goes beyond just following the rules.it is about making a real difference in someone's day. Recently, I had an opportunity to do just that. A customer, who was in the hospital, contacted us because of a failed transaction that left her unable to access much-needed funds. the standard procedure was to wait for 24 hours for a reversal. But in that moment, I knew waiting wasn’t an option. I took immediate action, escalated the issue, and ensured we had a resolution . Her gratitude was overwhelming, and it reminded me of why I am so passionate about what I do. I love making customers smile – it brings me an intense sense of joy and fulfillment. This Customer Service Week, I celebrate not just the rules we follow, but the times we can step outside of them to truly help someone in need. To me, that’s what *going above and beyond* really means. #CustomerServiceWeek #AboveAndBeyond #CustomerExperience #Leadership #ProblemSolving #

You know how we do

GS: SM - 847 => Good morning, esteemed colleagues, and a very pleasant Monday to you all. Success is not final, failure is not fatal: it is the courage to continue that counts." - Winston Churchill Today, I would like to take a moment to reflect upon the significance of exceptional retail customer service. As one who has had the privilege of working in this field, I can attest to how crucial it is to provide service that goes beyond expectations. It is not merely a matter of completing transactions or managing returns; rather, it is about creating memorable experiences that leave a lasting impression, ensuring customers return again and again. When we make the effort to exceed customer expectations, we foster trust and loyalty. We transform ourselves from a mere establishment into a trusted destination, a place where individuals feel valued and appreciated. Let us not underestimate the profound impact this has on our success—satisfied customers are far more likely to return, recommend our services to others, and offer positive feedback, all of which contribute to the growth of our business. As we embark upon this new week, let us keep in mind the influence we hold to make a meaningful difference. Whether it is resolving challenges with grace or building enduring relationships, our efforts truly matter. Let us embrace this responsibility and make this week one to be remembered. #گمنام_سپاہی

To all in my network who lead Sales organizations! As a coaches it is our responsibility to keep the excitement within our sales teams high so momentum grows. 💵💵 LVLUP doesn’t just take the “Gamification” of revenue growth to the next level it increases the peer to peer accountability. Imagine increasing retention of A players move B players to A players and C players to B players! Let me know when you want to set up your free trial tomorrow. 🚀💰 #gamification #salesgrowth