In today's rapidly evolving financial landscape, the integration of AI and automation is transforming how businesses operate.
Download our recent research here: https://lnkd.in/e5qah85b
It reveals that 71% of senior directors from UK SMEs find AI, machine learning, and automated analytics effective in supporting financial operations and decision-making.
However, the study also highlights a nuanced perspective: while there's a growing acceptance of technology for routine tasks, many leaders still value human expertise for complex functions and customer support. For instance, in payroll processing, 35% prefer automated solutions, 42% favor human interaction, and 23% remain neutral. Similarly, 37% opt for automation in tax functions, 41% lean towards human support, and 22% have no strong preference.
This data underscores the importance of a balanced approach. Embracing AI for its efficiency in routine tasks, while leveraging human insight for strategic decision-making, can position businesses for success. Rob Swan, Operations Director at bluQube, aptly states, "The future of finance lies in leveraging AI’s capabilities while maintaining the irreplaceable human elements of critical thinking, relationship building, and personalised support." Read the full article on FF News | Fintech Finance here: https://lnkd.in/ethccYkT
