Clover Dynamics’ Post

🚨Exciting News! Thrilled to share our latest success story featuring NSO and Thread! ✨ In just a short time, they've seen incredible results… Background: NSO, a leading Dutch MSP, was determined to enhance their customer communication. They noticed a growing trend: clients preferred chat over phone calls and emails. But, existing solutions fell short in efficiency and accessibility. Enter Thread: NSO partnered with Thread to revolutionize their chat support and the results speak volumes! Here's the breakdown: 🔥 125% current ROI 🚀 45% improvement in service efficiency ⏱️ 49% improvement in time to resolution Raymond Heijberg, Managing Director at NSO, explains, "Thread provides far more context with each request... That speeds up the process so much." With Thread's chat and Magic AI, NSO's techs are now 45% more efficient! They can support multiple customers simultaneously and prioritize service requests effortlessly. The best part? NSO's clients love the seamless experience. No more phone calls or lengthy emails - just quick, efficient chat support embedded in Microsoft Teams. Read the full case study here: https://bit.ly/3V1Upw0

Savvy #MSPs recognize the importance of integrating #chat into their tech stack. But for chat to truly transform your customer service, it needs to seamlessly integrate with your #PSA. Why? Head to our latest blog to find out 👇 https://hubs.ly/Q02zXMyb0 #AIPoweredChat #AIChat #MSP #ChatSolution

The secret is out and CloudRadial AI powered Chat is here! The biggest hurdle MSPs face when rolling out chat support is having to monitor it, the second is integrating chat with their ticketing platform. CloudRadial Chat removes the need to have it monitored by a human and seemingly integrates with your CloudRadial Unified Client Portal to streamline your ticketing! Book a demo through your Pax8 rep today!

Check out the latest updates on making Teams private chat migrations more efficient and user-friendly with minimal disruption. If you’re planning a migration or looking to optimize your current approach, this is a must-read. What challenges have you faced in migrating Teams private chats? Let’s discuss in the comments! #MigrationWiz #Moderworkplace

Is your #legal team finding it challenging to manage scattered #chat data across different platforms? 💬 Discover how Casepoint's #ChatViewer is transforming the review process and simplifying the management and integration of chat data! Explore our latest blog to learn how ChatViewer can enhance your efficiency and save valuable resources. ⬇️ https://hubs.la/Q02wbcRr0 #LegalTech #Slack #WhatsApp #MSTeams #DataManagement #CGI2024 #CLOC

Is your #legal team struggling to tame the tangled web of #chat data sprawled across various platforms? 🕸️💬 Casepoint #ChatViewer is revolutionizing the review process, making it easier than ever to manage and integrate chat #data! Learn how Casepoint ChatViewer can save you time and resources in our latest blog! ⬇️ https://hubs.la/Q02syVY60 #LegalTech #Slack #WhatsApp #MSTeams #DataManagement

🎶 😊 A poem about Archimed eDMS writen by ChatGPT. Here is the result... 👇👇👇 (Verse 1) In the digital tide where data flows, Archimed eDMS, the beacon glows. A fortress strong, where documents reside, Efficient, organized, with nothing to hide. Through bytes and bits, it guides our way, In the realm of files, it holds sway. With precision and grace, it takes the lead, Archimed eDMS fulfills every need. (Chorus) Archimed eDMS, keeper of our files, With you by our side, we can go the miles. From invoices to contracts, you manage it all, In the realm of documents, you stand tall. (Verse 2) No more cluttered desks, no more paper trails, Archimed eDMS, never fails. With workflows seamless, and searches swift, Productivity soars, it’s a paradigm shift. In the cloud or on-premise, you reign supreme, Making order out of the digital stream. With security tight, our data's safe, Archimed eDMS, you’re our ace. (Chorus)... In offices large or in spaces small, Archimed eDMS, you heed the call. From compliance to collaboration, you excel, In the world of document management, you cast your spell. (Chorus)... Archimed eDMS, our digital guide, In the journey of data, you’re our pride. With every click and every save, Archimed eDMS, you lead the wave. #archimededms #song #edms #documentmanagement #chatgpd #fun #businessprocessmanagement #poem #software #systems #digitaltransformation #systemdevelopment

JivoChat Review 2024 delves into the pros and cons of this popular live chat software, highlighting its user-friendly interface that allows businesses to engage with customers seamlessly. The review discusses how JivoChat enhances customer support through real-time interactions, making it a preferred choice for many companies. While the software is praised for its reliability, the review also addresses some limitations, such as the learning curve for new users. For an in-depth analysis, visit: https://buff.ly/3Ar8Phg @[Blogging Wizard](urn:li:organization:4990118)

The integration of AI with VoIP is truly revolutionizing the way businesses communicate. This article highlights some excellent use cases, particularly in enhancing customer experience through real-time analytics and automated support. As someone deeply involved in the VoIP industry, I see AI not just as a trend but as a necessity for scalability and staying competitive. The potential for AI-driven fraud detection and personalized communication solutions is immense. Exciting times ahead for the future of VoIP and AI!

Is your #legalops team finding it challenging to manage scattered #chat data across various platforms? 💬 Discover how Casepoint's #ChatViewer is transforming the review process and simplifying the management and integration of chat data! Learn how ChatViewer can enhance your efficiency and save valuable resources. ⬇️ https://hubs.ly/Q02yq6ng0 #LegalTech #Slack #MSTeams #Gchat #DataManagement