Gabriela Salgado BA’s Post

New trends in the life insurance industry: Towards a more innovative, customer-centric, and technology-driven operations. The life insurance industry is evolving very rapidly. It’s not the industry that our parents use to know. It’s now a much more sophisticated financial industry that answers to people and company needs of protection. This are the key trends expected to shape the landscape: 1. Increased Digitalization and Use of Technology: The adoption of digital processes for sales, claims processing, and customer service is expected to rise. Insurers may rely more on artificial intelligence (AI) and machine learning for underwriting, risk assessment, and personalized product offerings. 2. Greater Focus on Customer Experience: Insurers are likely to enhance the customer experience through streamlined processes, more transparent policies, and tailored products. 3. Demand for Personalized Insurance Products: There’s a growing demand for customizable life insurance products that cater to specific customer needs and lifestyles. This could lead to an increase in flexible policies where policyholders can adjust coverage and premiums. 4. Health and Wellness Integration: Insurers might offer more policies that integrate health and wellness benefits, rewarding policyholders for healthy behaviors with premium discounts. . 5. Expansion of Telematics in Underwriting: Similar to its use in auto insurance, telematics technology could play a bigger role in life insurance for assessing lifestyle and health risk factors, leading to more accurate pricing. 6. Growth in Usage-based Insurance (UBI): Following the personalized product trend, there could be a rise in usage-based life insurance products that adjust premiums based on behavior or lifestyle changes. 7. Impact of Regulatory Changes: Changes in regulation, both locally and globally, may influence product offerings, capital requirements, and how insurance companies operate. Insurers will need to stay agile to adapt to these changes. 8. Cybersecurity and Data Protection: As digitalization increases, so does the risk of cyber threats. Insurers will likely invest more in cybersecurity measures and data protection to safeguard sensitive customer information. 9. Increased Adoption of Advanced Analytics: The use of big data and predictive analytics is expected to grow, allowing insurers to gain deeper insights into customer behavior, improve risk assessment, and drive product innovation. 10. Sustainability and ESG Considerations: Environmental, social, and governance (ESG) factors are becoming more important in the insurance industry. Companies might introduce more ESG-compliant products and strategies to address climate change and sustainability concerns. Stay tuned on this always growing industry. #LifeInsuranceTrends #DigitalTransformation #CustomerExperience #PersonalizedInsurance #HealthWellness #Insurtech #TelematicsInsurance #UsageBasedInsurance #RegulatoryChange #insuranceInnovation

🌟 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗠𝗘𝗡𝗔 𝟮𝟬𝟮𝟰 𝗦𝗽𝗼𝗻𝘀𝗼𝗿 𝗔𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁 We extend our heartfelt thanks to Upsure World for their unwavering support as 𝗘𝘅𝗵𝗶𝗯𝗶𝘁𝗶𝗼𝗻 𝗦𝗽𝗼𝗻𝘀𝗼𝗿 for Digital Insurance 𝗠𝗘𝗡𝗔 𝟮𝟬𝟮𝟰 (Dec. 16-17th, Dubai, UAE), which is a top global event for insurers to transform! A huge thank you to Upsure World, for championing our mission as building platforms as well as communties around the world to connect, inspire and promote digital transformation in insurance industry. Upsure World 𝗮͟͟͟͟͟͟͟𝘁͟͟͟ ͟͟͟𝗗͟͟͟𝗶͟͟͟𝗴͟͟͟𝗶͟͟͟𝘁͟͟͟𝗮͟͟͟𝗹͟͟͟ ͟͟͟𝗜͟͟͟𝗻͟͟͟𝘀͟͟͟𝘂͟͟͟𝗿͟͟͟𝗮͟͟͟𝗻͟͟͟𝗰͟͟͟𝗲͟͟͟ ͟͟͟𝗠͟𝗘͟𝗡͟𝗔͟ ͟͟͟𝟮͟͟͟𝟬͟͟͟𝟮͟͟͟𝟰͟͟͟ ◾ 𝗣𝗮𝗻𝗲𝗹: 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀-𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗣𝗼𝘄𝗲𝗿 𝗳𝗼𝗿 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 Moderator: Dr. Nandagopal P, Founder, Upsure World ◾ 𝗣𝗮𝗻𝗲𝗹: 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗘𝗻𝗮𝗯𝗹𝗲𝗱, 𝗙𝘂𝘁𝘂𝗿𝗲 𝗥𝗲𝗮𝗱𝘆: 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮 𝗗𝗶𝗴𝗶𝘁𝗮𝗹-𝗗𝗿𝗶𝘃𝗲𝗻 𝗮𝗻𝗱 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝘁 𝗟𝗶𝗳𝗲 𝗜𝗻𝘀𝘂𝗿𝗲𝗿 Panelist: Dr. Nandagopal P, Founder, Upsure World ◾ 𝗕𝗼𝗼𝘁𝗵 🔰 About Upsure World The insurance industry faces a staggering $10 billion annual loss due to outdated technology, resulting in inefficient processes, poor user experiences, and missed growth opportunities. Upsure revolutionizes insurance industry with its groundbreaking OmniInsure Platform, the world's only end-to-end insurance solution that unifies all business lines and functional use cases. Upsure's OmniInsure Platform seamlessly integrates disparate data points, automates processes in real-time, delivers instant fulfilment, and provides enhanced user experiences and unprecedented cost efficiency. This comprehensive platform caters to all insurance needs, including Life, Health, Pensions, and General Insurance, for both individual and group business, across back-end, mid-office, and front-office operations. Research validates that Upsure's four key aspects – Digital Transformation, Cloud Computing, Artificial Intelligence, and Robotic Process Automation – deliver transformative benefits, including up to 30% reduction in operating costs, 2x productivity boost, and up to 20% increase in retention. According to McKinsey, the insurance industry is on the verge of a seismic, tech-driven shift. Join us to get in touch with Upsure World and explore more digital insurance stories on Dec. 16-17th in Dubai! 🎫𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗠𝗘𝗡𝗔 𝟮𝟬𝟮𝟰 📍 Venue: MILLENNIUM PLAZA DOWNTOWN HOTEL, Dubai, UAE 📅 Time: December 16-17th 📝 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿: https://lnkd.in/g23Gb5Ab 💡 Website: https://lnkd.in/gjVjYVm7 🎫𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝗣𝗔𝗖 𝟮𝟬𝟮𝟱 📍 Venue: Hong Kong 📅 Time: June 25-26th 📝 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿: https://lnkd.in/gUzwkM6U 💡 Website: https://lnkd.in/gw9m3j-x

As we announced on March 19 and after almost 20 years of MSA's widely read P&C Quarterly Outlook Report we are delighted tell you that MSA Research's inaugural Life/Health Insurance Outlook Report will be released early next week. The report will be available on MSA's powerful Life/Health Researcher Platform for all subscribers. Further, through April 2025 Life Insurers are able to obtain the report, upon request, at no charge from MSA or their audit/consulting firm as follows: Deloitte: Please reach out to your contact EY: Janice Deganis FCPA, FCA, FCMA, LPA, Partner and National Insurance Leader  PwC: Akif Siddiqui, Partner and National Insurance Leader or Laura Sarpong, ACA, Senior Manager  KPMG: Bobby Thompson, Partner or Chris Cornell, Partner, Audit, and National Sector Leader, Insurance MSA: Please reach out to Olajumoke Awotungase  [email protected] Ola will be pleased to help you. As we announced last month, KPMG is the firm that contributed to this inaugural Q4-2023 Report. KPMG contributed two insightful articles: - Trends that are Charting the Course of Life and Health Insurers in 2024. - First comes IFRS-17 Implementation, next comes Optimization. Other articles include the following: - The View from MSA/Valani at YE 2023 by Serge Boutet, Steven W. Easson, FCIA, FSA, CFA, Wayne Guanzhong Tao and Nevina Kishun, MBA, PharmD - Acclimatizing to Climate Scenario Analysis by Steven W. Easson, FCIA, FSA, CFA - Large Canadian Life Insurers' CRE Exposure Poses a Threat to Their Otherwise Positive Operating Environment by Morningstar DBRS' Nadja Dreff, Ahmed Al-Shaibani and Marcos T. Álvarez - Morningstar DBRS FSR's. and - MSA Research's summarized company by company life insurer results at year-end 2023. Anyone in the c-suite of Canada's life industry needs to have access to this report and the best way of obtaining it is 'Getting with the Program', namely having your corporation onboard with MSA Researcher's Analytical Platform.

The insurance sector is experiencing digital disruption, requiring leaders to prioritize agility and a data-driven approach to stay competitive and meet evolving customer needs. Embracing technology and adapting to change will be crucial for future success. Check out my latest article. #insuranceindustry #insurance #healthcare #healthcarereform #healthinsurance #jdaprile #humanresources #management #innovation

The insurance sector is experiencing digital disruption, requiring leaders to prioritize agility and a data-driven approach to stay competitive and meet evolving customer needs. Embracing technology and adapting to change will be crucial for future success. Check out my latest article. #insuranceindustry #insurance #healthcare #healthcarereform #healthinsurance #jdaprile #humanresources #management #innovation

The insurance sector is experiencing digital disruption, requiring leaders to prioritize agility and a data-driven approach to stay competitive and meet evolving customer needs. Embracing technology and adapting to change will be crucial for future success. Check out my latest article. #insuranceindustry #insurance #healthcare #healthcarereform #healthinsurance #jdaprile #humanresources #management #innovation

🔥 Season 4 Wrap-Up: Insurance Unplugged🔥 It’s a wrap! Season 4 in the Hot Seat brought game-changing insights from industry leaders on the future of AI and its impact on insurance. Special shout-out to our incredible guests: 🎙️ Gary Hoberman, CEO of Unqork: Generative AI, challenging the status quo, and hyper-personalization were central to this discussion. Gary shared how codeless technology and AI are unlocking new possibilities in insurance. https://lnkd.in/eT3Dp_A4 🎙️ Nigel Walsh, Global Head of Insurance, Google Cloud: Nigel emphasized agility in tech adoption, highlighting how generative AI and data management are transforming the insurance landscape. https://lnkd.in/epivuWGu 🎙️ Frank A. Schmid, CTO of Gen Re: Frank shared insights on generative AI as a general-purpose technology and the importance of building strong foundations to leverage its potential. https://lnkd.in/eHwxatcc 🎙️ Sastry Durvasula, Chief Information and Client Services Officer, TIAA: Sastry talked about TIAA’s transformation into an AI-first company, focusing on responsible AI policies and democratizing AI across the organization. https://lnkd.in/ebSUH_Gf 🎙️ Janet Faircloth, SVP, Health Solutions Thought Leadership, Aon: Janet discussed healthcare innovation, lifestyle assurance, and how employers can improve employee health outcomes with personalized benefits. https://lnkd.in/eeJ9q-wb 🎙️ Bhaskar Kalita (BK), Global Head of Financial Services & Insurance, Quantiphi: BK provided key insights into the adoption of AI in insurance, including productized offerings and reimagining business processes with generative AI. https://lnkd.in/eenHCN9t 🎙️ Sean Burgess, Chief Claims Officer, Lemonade: Sean explored the transformation of the claims process at Lemonade, with a focus on providing a concierge-level experience using AI and technology. https://lnkd.in/e9EgJXiW As we close out this season, we’re gearing up for something big… 🔥 Get Ready for Season 5 🔥 We’re turning up the heat with a special focus on AI in Distribution for Insurance. Follow along as we bring in more cutting-edge discussions with industry leaders and AI experts to explore how distribution enterprises can embrace the power of AI for unprecedented growth! https://lnkd.in/er6fEAMf 🔌 Stay plugged in! Subscribe to our Insurance Amplified weekly blog for exclusive insights, episode highlights, and everything you need to stay ahead in the world of insurance and AI ⚡️ 🙏 Special thanks to our Season 4 sponsors: Unqork, Quantiphi, Empathy and Tech Mahindra!

The Changing Insurance Landscape for Dallas-Fort Worth SMBs: Are You Ready for 2025? Did you know that 94% of small business owners struggle with the rising costs of employer-sponsored health insurance? The insurance landscape for small and medium-sized businesses (SMBs) in Dallas-Fort Worth is evolving rapidly, and staying ahead of these changes is critical for success. Here are some key trends and insights shaping the industry: 🔍 Health Insurance Affordability Crisis: Rising premiums are forcing SMBs to absorb financial losses, with nearly half of them reporting setbacks in the past five years. Creative solutions like Health Savings Accounts (HSAs) and direct primary care are gaining traction. 🏗️ Industry-Specific Challenges: Restaurants: Specialized business interruption coverage helps navigate forced closures. Construction: Workers' compensation and builder’s risk insurance remain essential. Retail: Cyber liability coverage is now a must to protect sensitive data. Manufacturing: Supply chain disruption coverage mitigates risks from global events. 💡 Emerging Innovations: Bundled insurance solutions (auto, home, and commercial) save costs. Technology integration is enhancing customer experiences and expanding offerings. As these trends unfold, SMBs must embrace proactive decision-making. Collaboration between businesses, lawmakers, and insurers will be the key to overcoming challenges and unlocking opportunities. 👉 What’s your biggest challenge or strategy for navigating these changes? Let’s discuss in the comments! #Insurance #SmallBusiness #DallasFortWorth #HealthInsurance #Innovation

In my years working with health insurance brokers, I’ve noticed most agencies fall into one of two categories when it comes to managing policy renewals: 1) The agency that has cobbled together their own array of manual processes, siloed spreadsheets and systems. 2) The agency equipped with multiple, often disconnected tools to handle agency operations and the renewal process. Neither approach is ideal, and both highlight a common challenge - balancing flexibility and efficiency in managing policy renewals, while not boxing themselves into expensive and inflexible software that can be complex and slow to change. When agencies utilize software tools that adapt to their unique workflows, whether through better automation, centralized policy management, or seamless integration with the productivity tools already in use they’re able to spend less time on administration and more time building stronger client relationships. Open enrollment and the policy renewal process is a critical part of an insurance broker’s workflow. Inefficiencies can make for a frustrating process, but it doesn’t need to be. Whether you’re relying on spreadsheets or navigating inflexible systems, there are ways to simplify and improve the process. With the right tools, automated processes, and advanced AI capabilities, health insurance brokers can now transform a burdensome renewal process into an automated and proactive experience for their agency and their clients. What has your experience been navigating renewals? I’d love to hear how your agency manages renewals and what challenges you’re facing. #insurancebrokers #benefitsbridge #policymgmt

🌟 Why Having Insurance is Crucial for New Professionals 🌟 Starting a new job is an exciting milestone, but it also comes with its own set of challenges and uncertainties. One of the smartest moves you can make as a new professional is ensuring you have comprehensive insurance coverage. Here’s why: 1. Peace of Mind: Insurance provides a safety net, allowing you to focus on your new role without worrying about unexpected medical expenses or accidents. 2. Financial Security: With health, dental, vision, and life insurance, you protect yourself from significant financial burdens that can arise from unforeseen events. 3. Access to Quality Healthcare: Employer-provided health insurance often comes with access to a network of healthcare providers, ensuring you receive timely and quality medical care. 4. Attractive Employee Benefits: Companies offering comprehensive insurance packages are often seen as more attractive employers, which can lead to better job satisfaction and retention. 5. Family Protection: If you have dependents, insurance ensures that they are also covered, providing an additional layer of security for your loved ones. 6. Legal Compliance: Some forms of insurance, such as worker’s compensation, are mandated by law, ensuring you are compliant with regulations. Your health and well-being are paramount. By investing in the right insurance, you're not just protecting yourself; you're setting the foundation for a successful and stress-free career. #NewJob #InsuranceBenefits #FinancialSecurity #CareerAdvice #EmployeeBenefits ---