Marc Etienne’s Post

All of this! The organisations that value their product teams, giving them everything they need to achieve customers value and business impact. Those are the ones that are hiring Product Ops functions to help increase the quality of decision making across the product development lifecycle. I wrote something on the topic! https://lnkd.in/eQFYAgq8

🛠 What does Product Operations actually do?! 🚀 If product managers are the visionaries driving product innovation, product operations is the engine ensuring everything runs smoothly. Here’s what I’ve learned about why a strong product ops team can make from “Escaping the Build Trap” book by Melissa Perri 1️⃣ Alignment is everything With multiple product teams working on different goals, chaos is inevitable without proper coordination. Product ops creates a single source of truth by automating data collection, tracking goals, and translating progress into actionable insights. 2️⃣ Data-driven decisions win Product ops teams establish analytics platforms to measure engagement metrics and report outcomes with financial implications for executives. This ensures that every decision is rooted in measurable impact. 3️⃣ Standardization unlocks scalability From strategy cadences to roadmaps, product ops ensures processes are repeatable, reducing friction and improving efficiency. Think of them as the architects of operational excellence. 4️⃣ Empowering teams leads to better outcomes Through coaching, training, and facilitating critical meetings, product ops enables product teams to focus on what they do best—delivering value to users. 💡Product ops isn’t just a support function; it’s a strategic partner. They ensure that every product decision, roadmap, and release is aligned with business goals and user needs. What’s been your experience working with product ops? #ProductManagement #DataDriven #ProductOps

What's the biggest misconception you're heard about product operations (share below)? I'll go first: 🧙♂️ Myth: Product ops is just a fancy way of saying task management. 👉 Reality: Product ops about optimizing processes, enhancing communication, and driving strategic decisions to propel your team forward. Without effective product operations, you risk inefficiencies, misaligned teams, and slower product iterations. Our article reveals the secrets to a smoother, more efficient process with product ops: https://bit.ly/45Qgscw #productoperations #productops

Love this definition of Product Operations. Especially in the age of AI, Product Ops is even more of a key enabler to Product Managers and empowered Product teams in succeed at scale.

Still confused about all the buzz around Product Operations? 👀 This past year was very important for Product Ops, with several companies embracing it and with a lot of discussions about it. Simply put, Product Ops is about eliminating roadblocks so product managers and leaders can make decisions based on actual evidence. It's a strategic function, not just support. By streamlining processes and managing tools, Product Ops allows product teams to focus on their core missions: creating value. Why does this matter? Because without the right infrastructure, even the best strategies fall flat. Product Ops isn't just a set of processes; it's an enabler. It ensures alignment across teams and sets the stage for continuous improvement and learning. As the product landscape evolves, so must our operations. Building a strong Product Ops team is essential, not to create more bureaucracy, but to offer the right support. This partnership enables product managers to stay focused on strategic priorities while driving cross-functional alignment, minimizing inefficiencies, and enhancing productivity. In the book I co-authored with Denise Tilles, we dive deep into this role, providing case studies and practical frameworks to show how it can benefit companies of all sizes. In essence, Product Ops provides the foundation for product teams to thrive, helping them stay aligned with business goals while adapting to new challenges. Let's continue to push the boundaries of what's possible in product development by embracing the power of Product Ops! How has Product Ops reshaped your organization? Share your experiences in the comments!

I love this post from Melissa Perri! Product Operations has firmly established itself as a critical discipline within larger Product Organizations. As someone actively shaping and evolving this function, 2024 provided numerous opportunities for growth and reflection. Here are three key insights I’ve gained over the past year: 1) Beyond Execution: Product Ops is not just about "getting stuff done." It’s the team that maintains focus on the big picture, ensuring the Product Organization stays aligned with its strategic objectives and achieves them in the most effective way possible. 2) Adaptability is Essential: As companies evolve, so too must Product Ops. The needs of the organization can shift significantly from year to year, requiring these teams to demonstrate flexibility and bring diverse skill sets to the table. 3) Leadership Must Evolve: Leading a newly formed Product Ops team demands different skills than running a mature and established one. Recognizing and adapting to these leadership dynamics is crucial for driving long-term success. To my fellow Product Ops professionals: What were your most significant learnings in 2024, and how do you plan to position your teams for success in the coming year? Let’s share and learn from each other as we continue to define this critical function.

“What is Product Operations anyway?” I’m so glad you asked!! ☺️ Product Operations (ProdOps) is a relatively new but increasingly vital function within modernized tech organizations. We are a bridge between product management, engineering, and other teams, ensuring seamless collaboration, alignment, and scalability. We focus on process improvement, standardization of documentation, team development, stakeholder engagement planning, and operational readiness. So, what does a Product Operations team actually do (the cliff notes)? ✔️ Process Improvement and Standardization: We focus on streamlining workflows, creating efficient processes, and standardizing documentation to ensure consistency and clarity. Provide “guardrails” for teams to help streamline and improve workflows across business functions. ✔️ Team Development: We foster a culture of collaboration, knowledge sharing, and continuous improvement within our teams. Review team skill levels and identify opportunities to bridge any gaps. ✔️ Stakeholder Engagement Execution: Engage with stakeholders via technology and events to better understand their needs and improve communication streams. ✔️Operational Readiness: We partner with Go-To-Market, Implementation and Support arms of our Operations teams to ensure that our products are prepared for launch and ongoing operations, minimizing risks, maximizing success, and ensuring solid customer experiences. Now please keep in mind, I’m a newbie in this adventure. If you have any pointers for me, I’d love to hear from you! #productmanagement #productoperations #engineering #tech #newrole #excited #processnerd

I’m so excited to share my latest Product Ops Q&A, featuring an insightful interview with Gabby P., Product Operations Manager at Tealium! 🌟 Gabby dives into her journey into Product Ops, sharing things like: 💡 How she transitioned from Sales and Customer Success Management to a role in Product Ops 💡 Her first big Product Ops project (hint: streamlining customer feedback) 💡 Valuable insights on defining the role of Product Ops, prioritizing tasks, and fostering effective team collaboration. Gabby also discusses the essential tools and technologies she uses, her morning routine for a productive day, and strategies for influencing decisions without direct authority. Gabby is someone who I’ve followed from afar since her early days in Product Ops. Her experience really comes through in our Q&A and I’m positive you’ll find something valuable to apply in your day-to-day work. Read the full interview (link in the comments) for Gabby’s tips on enhancing data usage, optimizing processes, and building a high-performance Product Ops function. Plus, Gabby shares valuable resources and advice for aspiring Product Ops professionals. Check it out now! 👇 _____________ 👋 I'm Josh 🏆 I help teams deliver more value to their customers and business using effective Product Ops as leverage Want to see more of my posts? 🔔 Ring the bell on my profile Want to know more about how I can help you? ✅ Check out my LinkedIn profile #productops #productmanagement #productoperations #productleadership #prodops

Over the past two months, I've been asked numerous times what I least like about Product Operations. An interesting question that I rarely get asked... While there's truly nothing I inherently dislike about this discipline (#1 fan of prod ops), a recurring challenge I notice is the lack of understanding within organizations regarding the true value and scope of Product Ops. To address this, I've made it a priority to educate folks about the strategic role of Product Ops in driving product success. However, I've realized that education alone is not enough. Several other factors contribute to these challenges..... Misaligned expectations - Learning to proactively set clear expectations with stakeholders about the scope of the role and realistic deliverables, given available resources, can help stakeholders better understand the reality. Limited resources - To maximize impact despite limited resources, focusing on prioritizing high-impact initiatives and building strong relationships with cross-functional teams could help achieve faster and stronger results. Organizational silos - By fostering open communication and collaboration, it's important to break down silos and ensure that Product Ops is integrated into broader organizational processes and decision-making. By actively addressing these challenges, in addition to education, you can successfully demonstrate the value of Product Ops as a strategic partner that drives product success. As Product Ops keeps growing, I'm all about highlighting its value and helping organizations make the most of it. I think that if we all understand Product Ops better, we can build a more collaborative and successful product development setup. #productoperations #softwaredevelopment #education

Have you heard about the rising trend in the product management world: Product Ops? Product Ops, or Product Operations, is a critical function that ensures the smooth and efficient operation of the product development process. It enables product teams to focus on building innovative solutions. So, what does Product Ops entail? Product Ops professionals wear many hats, acting as part project-manager, part strategist, and part problem-solver. They work cross-functionally with various teams, including product management, engineering, design, and customer success, to: 1. Streamline processes: Product Ops optimises the product development lifecycle by establishing efficient processes, removing bottlenecks, and ensuring smooth handoffs between teams. 2. Enable data-driven decisions: They ensure that the right data is accessible to the right people at the right time, empowering teams to make informed decisions. This includes maintaining data integrity, analysing metrics, and providing actionable insights. 3. Drive strategic initiatives: Product Ops plays a key role in driving strategic initiatives, such as go-to-market strategies, product launches, and experimentation frameworks. They help translate strategy into actionable plans and ensure cross-functional alignment. 4. Remove roadblocks: By identifying and resolving issues that hinder product development, Product Ops ensures that product teams can focus on their core responsibilities without getting bogged down by operational hurdles. 5. Foster collaboration: Product Ops acts as a bridge between different teams, fostering effective communication and collaboration. They ensure that everyone is rowing in the same direction, towards the achievement of shared product goals. Why is Product Ops important? In a fast-paced, dynamic market, the need for efficient and scalable product operations is paramount. Product Ops helps organisations scale efficiently, free up resources and improve time-to-market. As a company grows, so does the complexity of its product development process. Product Ops ensures that processes scale with the business, enabling smooth operations even as the team size increases. By taking care of operational burdens, Product Ops frees up time and resources for product teams to focus on innovation and delivering value to customers. Efficient processes and streamlined handoffs accelerate product development, helping organisations get their products to market faster and respond swiftly to market changes. So, if you're looking to take your product game to the next level, consider investing in Product Ops. #ProductOps #ProductManagement #Scaling #Innovation #ProductDevelopment