Quantity vs Quality. As a marketeer, I think a lot about protecting consumers’ mental health. I ask myself and my Full Fat Agency | Certified BCorp team - "How will this campaign or piece of content mentally impact its consumer?" Firstly, because I have depression and consuming media is wildly impactful for me And secondly, because my life's important work is leading me to think about how we can, as a marketing community, change the downward spiral of the world's mental health. Yes, I believe we, the marketing community, have a BIG part to play in that. That drive for positive change has propelled the Cultural Resonance Index ® Thinking about audience mental health brings with it questions around quantity. Not the number of people you reach, but the quantity of content you produce…. As marketers, we know the premise of Content Overwhelm and the need to ‘cut through the noise’ (how often have you said that phrase this week…?) But have you ever considered your ‘content footprint’, as in the amount of content you've produced for a client.... I did a little experiment, I looked at the quantity of content posted on Instagram by three brands over three days, SHEIN, Nike and Ben & Jerry's. This is an extremely arbitrary experiment but it does illustrate my point - On Instagram over three days - Shein posted 16 pieces of content Ben & Jerry’s posted 5 Nike posted 1 As to be expected, the engagement rate also aligned - Shein’s engagement rate is wildly less than Ben & Jerry’s, and Nike’s is greater than both of them combined. Now I’ve finished with the maths lesson, what am I saying here… Marketers, myself included, have been obsessed with the consistency of content for so long… ➕ Frequency of posting ➕ Quantity of posts ➕ Quantity of pieces of content But, the current content landscape is overwhelmed and saturated - we need to reframe and consider our content footprint. We need to think about the mental impact our quantitive mindset is having on the consumer and brand value. We know that brands with high cultural relevance grow significantly more than those that do not—up to six times faster—our Cultural Resonance Index ® delivers this.* So why the obsession with quantity? When the SCIENCE backs quality. Be brave and guide your clients to quality vs quantity. #cultureagency #creativeagency #commsagency #marketing *Kantar
When everyone is trying to say something, no one is saying anything 😉
This☝️
As someone who is also very careful of their content consumption outside of work hours, this is a super interesting conversation and something I'd love to see more marketers/ brands taking into consideration and taking responsibility for their 'content footprint'. 👏
The engagement stats speak volumes. Quality will always win over quantity, and it's refreshing to see agencies taking responsibility for the mental impact of what we put out there 🙌
Well said, Megan. "Content Footprint" is a lovely way of looking at things. It's so easy to get swept up in "we should be posting daily" shizzle.
THIS. Content overload is real and I agree that we as marketers hold the responsibility to guide and counsel our clients on how to do this effectively and bravely.
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5moMorning! You make a great point, as usual - but I’d argue (over a pint) that the comparison isn’t quite fair. “Legacy” vs newer brands have an inherent advantage in the arena you’re making your comparison. I remember when working on brands like Peroni or Bombay and deciding to “do digital”. You nervously switch on the IG, for example, and fairly rapidly you’ve got a huge follower base due to your existing brand awareness. Start a brand today like, arbitrarily, in the medical cannabis business, and it’s much harder to grow a follower base. Then we’re told that we’ve got to feed the algorithm, post more etc in order to get that growth. So inherently, newer brands will be posting more and trying to grab attention whereas “legacy” brands can take the moral high road: quality - knowing that 1 post per week can be as effective as 5 for a smaller brand. That said - profoundly agree with the point of your post that we should try a “less is more” approach in general: force ourselves to make better, more impactful work rather than churning shit out…