I watched a closing argument recently, and the attorney did something so subtle, so sneaky, that I almost missed it. But once I saw it, I couldn’t unsee it. He was talking about the plaintiffs’ and their damages and while addressing their credibility, he guestured toward certain members of the jury and nonchalantly said, “And you really liked them. You loved these guys.” Not “I think you liked them.” Not “I hope you connected with them.” Not “Maybe you felt for them.” Just a statement. A fact. You guys liked them. And in that moment, he wasn’t persuading. He wasn’t arguing. He wasn’t pleading with them to care. He was telling them what they already felt. It was a ninja move and honestly, kind of brilliant. It created social proof. Jurors look to each other for cues on what to believe. No one wants to be the holdout when everyone else is nodding along. We’re wired as humans to fit into the tribe, not be the outlier. It made any disagreement on the topic feel unnatural. If you didn’t like them, if you didn’t love them, you wouldn’t say it out loud, would you- if everyone else loved them? You wouldn’t want to be the only one who missed what everyone else saw. That afternoon, he didn’t ask the jury to reach a conclusion. He TOLD them they’ve already reached it. And once you see this tactic in action (and work!) you can’t unsee it… Has anyone seen/tried this before? Thoughts?
This is why authenticity and credibility are so important. I frequently use this tactic because I have confidence that I have connected with the jury. “Like an illusionist who wants you to take your eyes off reality, the defendant tried X, but you weren’t tricked….” But without authenticity, such a line looks contrived and gimmicky.
This is in the vein of NeuroLinguistic Programming. It’s totally a thing and it totally works. I’ve gotten some certifications in it and conversational hypnosis. These are disciplines that would be really good for lawyers to consider getting to know. 😌 Great catch!
Dumb question- was it plaintiff's counsel saying that? Or defense counsel acknowledging that it was OK to like plaintiff, and then pivoting to a legal argument?
Love this. Thanks for sharing.
Great insight, Monica!
Monica Burkoth Wow! Brilliant!
Personal Injury Trial Lawyer
2wYou have to do it right or it will backfire. You have to already have credibility. Otherwise, nothing turns people off like being told directly what to think.