Oomnitza’s Post

We’re thrilled to announce Oomnitza Essentials for Zendesk – a same-day deployment, unified IT asset management solution for Zendesk, empowering IT teams to deliver faster, more efficient employee support. With real-time IT asset insights directly linked to Zendesk service tickets, organizations can: - Reduce employee support costs - Accelerate issue resolution  - Empower help desk agents with immediate asset visibility - Improve employee experience Why it matters: Most employee support tickets stem from IT issues—hardware failures, software glitches, or access problems. With Oomnitza Essentials for Zendesk, agents get instant access to critical IT asset data, eliminating guesswork and boosting employee success. Beyond accelerating employee service ticket resolution and reducing support costs, Oomnitza Essentials for Zendesk serves as a gateway to Oomnitza’s comprehensive ITAM solution. It enables IT teams to move beyond basic asset tracking and gain a competitive advantage by optimizing business processes. Built for all organizations: -SMBs → Get fast ROI with plug-and-play simplicity -Enterprises → Leverage our low-code/no-code configurability to scale ITAM operations Learn more about Oomnitza Essentials for Zendesk at Zendesk Relate in Las Vegas. We’ll have a booth and are hosting a session March 26th, 3:00 – 3:30 PM on Seamless IT Asset Management with Donna Wilczek from Oomnitza, Johan Dowdy from Asana, and Christine Canfield from Zendesk. Employee service will never be the same. #ITAM #EmployeeSupport #ITServiceManagement #ZendeskRelate #EmployeeService