Sam Wright’s Post

Crazy, but true: 70% of online shoppers ditch their carts because of bad UX! 🛒 As a UX designer, I've seen it all: overflowing carts left at the digital checkout finish line. The culprit? Often, it's a clunky, confusing UX. 😕 Think about it: Hidden fees, a complex checkout process, or a mobile experience that looks like it belongs in the early 2000s. These are all UX red flags that send customers running for the hills (or more accurately, another online store. 🛍) Here's the thing: A seamless UX isn't just about aesthetics, it's about understanding your user's journey and removing friction at every step. It's the difference between frustrated abandonment and a delighted customer. ✨ What are your biggest UX bugbears in e-commerce? P.S. For my fellow designers, share your favorite UX tools and tips for crafting a checkout experience that converts! #UXThinking #UsabilityMatters #CustomerExperience

Just realized that grocery store layouts are like real-life UX! Notice how they put essentials in the back so you walk through the whole store and ‘accidentally’ add extras? Genius. I want to know more of these everyday marketing strategies

Is your e-commerce site struggling to deliver a seamless user experience? Facing low sales and wondering about the best solution? Unite your e-commerce teams for UX success! Alignment is key. How? Bridge the gap between UX, marketing, and development with these steps: → Schedule weekly cross-functional stand-ups → Create a shared design system → Implement collaborative tools → Establish clear OKRs aligned with user needs → Rotate team members through departments The result? A cohesive e-commerce experience that delights users and drives conversions! Which step are you excited to implement first? Share your thoughts below! ♻️ Share this post to help others boost their UI/UX game! Don't forget to 👉 follow Surinder Thakur - UXC, CUA™, CDPA™ for more tips and insights! #uxdesign #teamwork #collaboration #digitalmarketing #ProUX #design #Institute

Personalization: From Strangers to Soulmates: The 50% Edge That Transforms Browsers into Buyers. 80% of customers purchase from brands offering personalized experiences.  Yet.. Only 30% of e-commerce sites effectively implement personalization.     This gap is your opportunity to shine as a UX innovator!     Here's why personalization matters:      → Increased customer loyalty   → Higher conversion rates (up to 20%!)  → Improved user engagement   → Enhanced customer lifetime value     Real-world impact: I recently helped an e-commerce client implement AI-driven product recommendations. Result? 35% increase in average order value in just 3 months!    What's your take? Have you implemented personalization in your e-commerce UX? What challenges did you face?     Share your experiences below to discuss how we can elevate the ecommerce experience together!  → Follow Surinder Thakur - UXC, CUA™, CDPA™ for more valuable insights on UX design and e-commerce optimization! #UXDesign #EcommerceInnovation #PersonalizedUX #ConversionOptimization #EcommerceUX #PersonalizationStrategy #CROTips

I'm shopping on a ... home tools supply ecommerce site, and the 'Sort by' menu doesn't help me sort. What's the difference between: - Top Sellers - Most Popular, and - Top Rated Products? ... They're all basically the same. Top Sellers sound like they're the most popular products selling on the site. If they're the most popular and they're selling the most, wouldn't that mean they're also the top rated product? This is a perfect example of really poorly thought out UX. The sort by menu needs some tender UX love. Here's how I'd change it if I were doing it: - Top Sellers - Price: Low to High - Price: High to Low - (Get rid of Top Rated and Most Popular) - (Research what else users are trying to look for). Warranty(?) #UX #productdesign #ecommerce #userexperience

💻 Is Your eCommerce Store Losing Customers Silently? We’ve all experienced it—visiting an online store only to leave frustrated because of: ↳Confusing navigation 🧭 ↳Slow-loading pages ⏳ ↳A checkout process that feels like a maze 🛒 🤨 If you’re running an eCommerce business, these small UX issues could be costing you big. That’s why I’m sharing this guide: Top 5 eCommerce UX Mistakes and How to Fix Them. ✨ What’s in it for you? ↳Simple, actionable fixes to improve user experience. ↳Tips to keep your customers engaged and coming back. ↳Insights to help you avoid common pitfalls many stores overlook. Whether you’re just starting or looking to refine your online store, this guide is a great starting point to ensure your UX isn’t holding you back. 📄 Check it out and let me know—what’s the one UX issue you always notice when shopping online? #eCommerce #UXDesign #CustomerExperience #MavenTechnology #UXMistakes

Not getting Sales online? You need to read this! After years and years of experience and scaling several businesses, we've created this 7 Point E-commerce UX Checklist which might be the missing key to why you're not getting sales. Go through it and let us know if it helped you! https://lnkd.in/gFcj3A5W Sunali Aggarwal #EcommerceTips #OnlineSales #UXDesign #EcommerceUX #SalesStrategy #DigitalMarketing #BusinessGrowth #ConversionOptimization #UserExperience #EcommerceSuccess #SalesBoost #OnlineBusiness

🚀 𝐔𝐗 𝐃𝐞𝐬𝐢𝐠𝐧 𝐟𝐨𝐫 𝐐𝐮𝐢𝐜𝐤-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧🚀 🚀 Excited to showcase the UX design I recently developed for a quick-commerce platform! This design is tailored for BlinkIT, focusing on a seamless user experience for grocery delivery within 8 minutes. 𝐊𝐞𝐲 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐔𝐗 𝐃𝐞𝐬𝐢𝐠𝐧: 🛒 𝐅𝐞𝐬𝐭𝐢𝐯𝐞 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Customized seasonal promotions like Navratri specials, blending cultural context with relevant product offerings for a more engaging experience. ⏱️ 𝐒𝐩𝐞𝐞𝐝 & 𝐂𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐜𝐞: The checkout flow is optimized for rapid order placements, with clear delivery estimates and instant product availability. 🔍 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐨𝐧: Simplified product categorization and search filters to help users quickly find essentials like dairy, bread, and eggs. This design ensures that users experience convenience and efficiency at every touchpoint. Looking forward to hearing your thoughts on this UX journey! #Product #ProductManagement #ProductManager #UXDesign

New 2023 Homepage & Category UX Benchmark with 3,000+ Performance Scores and 2,500+ Best Practice Examples eCommerce Optimization and Upgrades @ https://lnkd.in/ggYFry5Y

New 2023 Homepage & Category UX Benchmark with 3,000+ Performance Scores and 2,500+ Best Practice Examples eCommerce Optimization and Upgrades @ https://lnkd.in/gpE_7e6C