This session at the #D2C Summit in Delhi with founders and senior management from brands delved into practical strategies for seamless #retail experiences, integrating #technology and channels as industry experts discuss delivering scalable, profitable and engaging #customer journeys, D2C #brands' strategic moves toward all-channel approaches, #fulfillment's pivotal role to enhance customer satisfaction and #loyalty, and optimizing strategies for evolving #consumer expectations and sustainable #growth. Panelists: Smita Bhatia, Third Eyesight (Moderator) Arpit Upadhyay, AVP & Business Head - D2C, The Man Company Dr Renita Rajan, Founder, Chosen Samayesh Khanna, Co-founder, Beanly Coffee https://lnkd.in/gYNsckEK #India #omnichannel #ecommerce #retail #brandbuilding #branding #buildingbrands #marketing #supplychain #customerservice #customerloyalty #consumerproducts #FMCG #foodandbeverage #coffee #beauty #personalcare #wellness #strategy
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The rise of #eCommerce and direct-to-consumer (#D2C) sales has made robust omnichannel strategies a necessity. The companies that succeed in this space are those that prioritize real-time visibility and agility. Transparency across inventory, order fulfillment, and customer engagement enables businesses to respond quickly to demand fluctuations, minimize lead times, and deliver personalized, reliable service. At Cleo, we’ve seen firsthand how integrating modern Order Management Platforms (OMPs) with ecosystem integration can transform operations. These platforms unify inventory tracking, provide actionable insights, and connect seamlessly with existing systems to create a single source of truth. The payoff is stronger customer retention, reduced operational costs, and the ability to scale across sales channels with confidence. How is your organization preparing to meet the demands of omnichannel supply chains? Let’s discuss how we can help you stay ahead. Check out this article for more details: https://bit.ly/4jpR1F5 #SupplyChain #Omnichannel #CustomerExperience
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𝐃𝐚𝐲 2 𝐈𝐧𝐝𝐢𝐚 𝐃𝟐𝐂 𝐒𝐮𝐦𝐦𝐢𝐭 ✨ 𝐈𝐌𝐏𝐀𝐂𝐓 𝐎𝐅 𝐎𝐌𝐍𝐈 𝐂𝐇𝐀𝐍𝐍𝐄𝐋 𝐔𝐍𝐈𝐅𝐈𝐄𝐃 𝐑𝐄𝐓𝐀𝐈𝐋 𝐎𝐍 𝐄𝐍𝐇𝐀𝐍𝐂𝐈𝐍𝐆 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐉𝐎𝐔𝐑𝐍𝐄𝐘𝐒 This session delves into practical strategies for seamless retail experiences, integrating technology and channels. Industry experts will discuss delivering scalable, profitable and engaging customer journeys, and D2C brands' strategic moves toward all-channel approaches. A key focus will be fulfillment's pivotal role, leveraging flexible models like BOPIS and BORIS to enhance customer satisfaction and loyalty, and optimizing strategies for evolving consumer expectations and sustainable growth. Panelists: Arpit Upadhyay AVP & Business Head - D2C The Man Company Dr Renita Rajan Founder, Chosen Samayesh Khanna Co-founder, Beanly Coffee Moderator: Smita Bhatia Business Consultant, Third Eyesight 🔗 𝐓𝐨 𝐊𝐧𝐨𝐰 𝐌𝐨𝐫𝐞 𝐚𝐛𝐨𝐮𝐭 𝐈𝐧𝐝𝐢𝐚 𝐃𝟐𝐂 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟒: https://lnkd.in/dMUTJPtf IMAGES Group #D2C #OmniChannel #CustomerJourney #RetailInnovation #CustomerExperience #RetailTech #SustainableGrowth #FutureOfRetail #RetailTransformation #CustomerSatisfaction
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WebBuy brings best-in-class tools into one seamless, integrated, omnichannel selling platform: 1. Impel 360° WalkArounds® - Put shoppers in the driver's seat. 2. 700Credit Prequalification Soft-Pull Credit Reports sets expectations correctly. 3. JD Power Instant Trade Offers that you control. 4. RouteOne & DealerTrack real-time, auto-decisioned Finance Offers - Give Customers and Sales Teams an Express Lane. Combining these and other features creates a robust tool where everything a user works on is added to a comprehensive deal.
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Mastering Omnichannel Fulfillment: 3 Key Strategies for Retail Success! Strategy 1: Meet omni-channel customer demand in real time. Strategy 2: Understand omnichannel complexity and adjust end-to-end fulfillment operations accordingly Strategy 3: Capitalize on in-store for omni-channel fulfillment. Offering consistent, personalized service across in-store, online, and mobile buying experiences is now a baseline customer expectation in #retail and #grocery. At HKC Construction, we understand the importance of providing top brands with omnichannel implementation projects that optimize their customers' experiences across Canada. Our innovative approach helps clients increase their ROI on every project, from in-store to distribution and even office projects. If you're seeking a new partner who truly understands retail & grocery projects, let's connect and build the future together. Proudly serving clients from coast to coast, offering #bilingual services. #OMNI #Omnichannel #retailinnovation #supplychain #procurement #groceryinnovation #construction Read more about mastering omnichannel fulfillment and the 3 key strategies for retail success here: https://bit.ly/4aPTxzs
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If you could understand how one piece of your omnichannel experience stacks up against your competition, what would it be? Happy to announce work is underway on our 9th Annual Omnichannel Retail Index. This landmark study benchmarks the nation’s leading retailers and brands’ adoption of best practices criteria. Our mystery shoppers track the adoption of key omnichannel capabilities across the entire customer journey as well as innovation to help retailers keep up with the pace of change. Given the yearly demand for the study, we are offering a “first look” at this years Omnichannel Retail Index results. This would also include personalized data for our limited partners to get a deeper look at their competitive gaps. Email [email protected] to get your results ahead of your competition.
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Have you ever wondered how your omnichannel experience compares to your competitors? Exciting news - we are currently working on our 9th Annual Omnichannel Retail Index. This study evaluates the top retailers and brands in the country based on best practices criteria. Our mystery shoppers are tracking the implementation of key omnichannel capabilities throughout the customer journey, as well as innovations to help retailers stay ahead in the fast-paced industry. Due to the high demand for the study each year, we are offering a sneak peek at this year's Omnichannel Retail Index results. This will include personalized data for our exclusive partners to identify any competitive weaknesses. Contact [email protected] to receive your results before your competitors.
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Have you ever wondered how your omnichannel experience compares to your competitors? Exciting news - we are currently working on our 9th Annual Omnichannel Retail Index. This study evaluates the top retailers and brands in the country based on best practices criteria. Our mystery shoppers are tracking the implementation of key omnichannel capabilities throughout the customer journey, as well as innovations to help retailers stay ahead in the fast-paced industry. Due to the high demand for the study each year, we are offering a sneak peek at this year's Omnichannel Retail Index results. This will include personalized data for our exclusive partners to identify any competitive weaknesses. Contact [email protected] to receive your results before your competitors.
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In the world of growing #technology and #consumerexpectations we’ve seen a direct reflection in global #retail sales with 20.1% being #ecommerce based. While this has been a relative constant in the past years we’ve more recently been seeing a rise in #omnichannel selling. It can be seen between countless channels like #socialmedia marketplaces, brick-and-mortar locations, or #retail websites. While this is a consumer’s dream there are complexities with operating successfully on a #logistics level. #Brands and #3pls can seamlessly navigate this multichannel operation with #CollaborativeVisibilityTechnology while creating cross-platform #communication. We’ve broken down how to #integrate these strategies into your #supplychain: https://bit.ly/4epqHHZ.
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💡Fun fact: Despite email being a top communication channel between brands and shoppers, only 34% of retailers allow shoppers to manage their email frequency. The Omnichannel Retail Index evaluates leading retailers and brands on their omnichannel capabilities throughout the customer journey. Get a detailed report to see how your business stacks up against industry leaders and discover areas for improvement. Don't miss out on the chance to enhance your omnichannel experience. Stay ahead of the competition and provide your customers with a top-notch experience at every touchpoint. Click the link below to learn more!
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💡Fun fact: Despite email being a top communication channel between brands and shoppers, only 34% of retailers allow shoppers to manage their email frequency. The Omnichannel Retail Index evaluates leading retailers and brands on their omnichannel capabilities throughout the customer journey. Get a detailed report to see how your business stacks up against industry leaders and discover areas for improvement. Don't miss out on the chance to enhance your omnichannel experience. Stay ahead of the competition and provide your customers with a top-notch experience at every touchpoint. Click the link below to learn more!
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