Tips From Trestle

Aaron reflects on how senior living communities often prioritize having everything under one roof… but may unintentionally isolate residents from the broader community. In this episode, Dr. Rodney Harrell of AARP explores how local engagement, like visiting a library, volunteering at schools, or attending events—can be just as essential to well-being as on-site amenities. 🎧 Tune in: https://pod.fo/e/2c0f1d #TFT410 #SeniorLiving

“Every housing decision is a compromise—but what if we reduced the downsides?” Dr. Rodney Harrell of @AARP breaks down why more people 50+ want to stay where they are—and how better options can make that possible. 🎧 https://pod.fo/e/2c0f1d #TFT410 #AgingInPlace #FutureOfHousing

New Podcast: Connecting Communities with AARP This episode gets right to the heart of what makes a place feel like home—and how we can design communities where people can age with dignity, connection, and independence. Aaron sits down with Dr. Rodney Harrell of AARP to explore the future of senior housing and what it truly means to build livable, inclusive neighborhoods for every generation. From affordability and design to public policy and partnerships, this conversation challenges us to think bigger—and more compassionately. 🎧 Listen in: https://pod.fo/e/2c0f1d Connect with Dr. Harrell & AARP: LinkedIn | @aarp on IG & X | @DrUrbanPolicy on X | aarp.org #TFT410 #FutureOfHousing #SeniorLiving #ConnectedCommunities #AgingInPlace #HousingEquity #SmartCommunities

Heather Burns explains why Snoezelen rooms and other multisensory environments benefit both residents and staff: ✔️ Reduces anxiety and agitation for residents ✔️ Helps staff decompress after stressful days ✔️ Creates a calming space for everyone in the community It’s a win for resident engagement and staff well-being. 🎧 Listen now: https://pod.fo/e/2b4237 #TFT407 #SeniorLiving #MultisensoryCare

Heather Burns shares why true engagement happens when all departments participate: ✔️ Even during simple activities like bingo or birthdays ✔️ Creating space for staff to connect with residents beyond daily tasks ✔️ Building deeper, more meaningful relationships that improve the resident experience When staff from all departments take part in engagement, residents feel seen, valued, and truly at home. 🎧 Listen now: https://pod.fo/e/2b4237 Connect with Heather & Trestle Hospitality Concepts: LinkedIn | @heathermorganburns on IG | Website #TFT407 #ResidentEngagement #SeniorLiving #CommunityConnections #TeamworkInCare #EmpathyInAction #HolisticCare

Heather Burns reframes what engagement truly means in senior living: ✔️ It’s not about keeping residents “busy” ✔️ It’s about meeting social, physical, and emotional needs ✔️ It’s about creating connection, purpose, and belonging From shared meals to group activities, everything should help residents feel like they’re part of something—and not just passing time. 🎧 Listen now: https://pod.fo/e/2b4237 Connect with Heather & Trestle Hospitality Concepts: LinkedIn | @heathermorganburns on IG #TFT407 #ResidentEngagement

Chris Heinz shares a critical hiring truth: you don’t need a committee—you need clarity. ✔️ Keep actual decision-makers limited to key roles ✔️ Use others to support onboarding and alignment ✔️ A single yellow flag shouldn’t kill the offer—it should spark a conversation Hiring by consensus is hard. Hiring by strategy is effective. 🎧 Listen now: https://lnkd.in/g7VJQdHE Connect with Chris & Westport One: LinkedIn | Westport One #TFT409 #HiringExcellence #LeadershipHiring

Transparency is the magic word when it comes to hiring. ✔️ Let candidates know what to expect over the next 8–10 days ✔️ Share the full process—timelines, next steps, decision points ✔️ Whether you’re a recruiter, regional director, or TA leader—clear communication builds trust When candidates understand the process, they’re more likely to stay engaged—even when juggling other offers. 🎧 Listen now: https://lnkd.in/g7VJQdHE Connect with Chris Heinz & Westport One: LinkedIn | Westport One #TFT409 #SpeedToHire #SeniorLiving

“If you’re hiring a great candidate, a letter alone won’t cut it.” — Chris Heinz In senior living, hiring isn’t just filling a role—it’s building a team that delivers exceptional care. Chris shares why: ✔️ Mediocre hires may accept with little effort ✔️ Top-tier talent needs to feel your excitement and commitment ✔️ Personal calls communicate what a letter never can If you're not making an effort to show your enthusiasm, you risk losing the best candidate. 🎧 Listen now: https://lnkd.in/g7VJQdHE Connect with Chris & Westport One: LinkedIn | Westport One #TFT409 #SpeedToHire

Chris Heinz breaks down a simple truth: top candidates deserve top offers—right out of the gate. ✔️ Don’t lowball—it sends the wrong message ✔️ Do your homework—understand their current benefits and PTO ✔️ Present your best, personalized offer and let them know it Even if salary ranges are posted, they’re not set in stone. A strong, sincere offer shows the candidate you value them—and reduces back-and-forth negotiations. 🎧 Listen now: https://lnkd.in/g7VJQdHE Connect with Chris & Westport One: LinkedIn | Westport One #TFT409 #HiringExcellence