Tags: handbook

The Customer Onboarding Handbook [PDF]

A free PDF with five articles:

• The Brand Experience Gap by Emma Parnell
• Ongoing Onboarding: Taking Customers from First Use to Product Mastery by Chris How
• Just Add ICE: 3 Ways to Make Your Customer Experience More Meaningful by Candi Williams
• Effectively Researching and Using Customer Journey Maps by Lauren Isaacson
• Using and Abusing Surveys in Customer Onboarding by Caroline Jarrett

Three of those authors spoke at this year’s UX London!

Front-end Developer Handbook 2019 - Learn the entire JavaScript, CSS and HTML development practice!

The 2019 edition of Cody Lindley’s book is a good jumping-off point with lots of links to handy resources.

Typography Handbook

You can think of this as a short book or a long article, but either way it’s a handy overview of typography on the web:

A concise, referential guide on best web typographic practices.

Mind you, I take issue with this assertion:

Establishing a vertical rhythm is simple.

Web Typography – a handbook by Richard Rutter — Kickstarter

You’ll want to back this—you’ll want to back the hell out of this!

Main - browsersec - Google Code - Browser Security Handbook landing page

This looks like being an excellent—and free—resource "...meant to provide web application developers, browser engineers, and information security researchers with a one-stop reference to key security properties of contemporary web browsers."