Member benefits
COMFORT MEMBERS is a free membership service available at TOKYU HOTELS nationwide.
Various benefits that can be used immediately!
Late check-out
If you request this upon check-in, we will extend your check-out time until noon, except in special circumstances. (※1)
Best Rate
You can enjoy the lowest price by booking through our official website at the member rate.
Pre-order
You can make reservations by phone, one month earlier than the general public.
Bonus points gift
You will receive 1,000 bonus points for every 5,000 points you earn in a year.
*Points will be added in late January.
Terms of Use
*1 This service may not be available depending on the room availability on the day, reservation details, season, etc.
When your membership status increases,
Other perks include:
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Welcome drink voucher
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Room upgrade voucher
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Late check-out (13:00)
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Restaurant specials
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Premium gifts etc.
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You must present your membership card to enjoy the benefits.
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Each benefit has its own terms and conditions and some facilities are excluded.
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The benefits are subject to change without notice.
Click here for details on point allocation rates and eligible facilities
You can also check the applicable facilities and apply for point exchange here
Click here for details on the benefits and terms of use
Click here for status conditions and update schedule
Information on joining
It's easy online! Register as a member (free)
notice
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March 31, 2025
- notice
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March 17, 2025
- notice
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January 15, 2025
- campaign
Inquiry
Comfort Members Office
Weekdays: 10:00-17:00 (closed on Saturdays, Sundays, national holidays, the New Year's holiday period, May 1st, and November 1st)
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Earn accommodation benefits and points! Convenient member services